I have to update my review for this location because the past few times I have been in the level of service(and of course food) has been amazing. The past time in I accidentally forgot my credit card. I realized after I had ordered food. I was 5 minutes from having to jump on a call for work and not enough time to run home and grab my wallet. I was very embarrassed and didn’t know what to do. The manager and sever were very helpful. The manager suggested that I could use the app, but realized I would need a credit card to set it up, she then said I could call in after I left. I felt awful and mortified! I didn’t realize LPQ’s app could be used to pay. So I used technology at hand, had my fiancé give me her credit card number, set the app up and paid. Very convenient! The manager and server could have treated me very poorly and asked me to leave but both were so accommodating and friendly about it.
Nuri K.
Place rating: 4 Bedford-Stuyvesant, NY
I don’t know about the food-food or the service but the pastries are excellent for to-go. We had an assortment of pastries, all a few notches better than competition. The pistachio cupcake thing and the Madeleine(if you’re into that) steal the show.
Joe M.
Place rating: 5 Brooklyn, NY
This place is amaze balls. We started with the avocado toast which was so tasty and had rite crisp. I had the chorizo and cheddar omelet which I loved. Wife the egg white mushroom and goat cheese omelet. She didn’t speak to me during whole meal was so she didn’t wanna talk … Lol The waitress was very cordial and attentive… We’ll be back!
Salah T.
Place rating: 2 New York, NY
Have no problems with the food but had a terrible waitress! Very rude. We had to go back inside and get our own spreads and got a nasty face for doing so.
Richard G.
Place rating: 2 Brooklyn, NY
Went for breakfast, when it first opened the other day. Went to sit and found many of the tables to be dirty, bench still had crumbs on it. Theplace just opened, did they not clean it at nite? The waitress was busy laughing in the kitchen and would occasionally pop her head out. Coffee came out luke warm, but omellettes were goodt .For 38 $ for 2 for breakfast you would expect a cleaner environment and more attentive service.
Dwayne A.
Place rating: 1 Brooklyn, NY
The staff has no care in the world for any one time they are to busy running Their mouths an not providing Service I’ve been standing waiting for over 45 mins for toast. An I the time only ask once if I was being helped and I still stand here waiting with no help and no order. If It was possible to give zero start I would have given just that the staff and service in here stinks
G. S.
Place rating: 1 Brooklyn, NY
We ordered coffee, a bread basket, and a fruit salad. After 20 minutes, the coffees finally came – without sugar. We sat for another 10 minutes and when the bread hadn’t come out we asked about it. We were treated rudely by the server(the place wasn’t even busy) and then by the manager. When we asked the manager for the name of her supervisor, she walked away from and hid in the back. When we asked the woman at the register for the manager’s name, she outright refused to tell us. Is this any way to treat customers? The negative experience wasn’t limited to our table. A woman sitting by herself waited 15 minutes for a brioche to be brought out to her. The surly server placed it and the silverware on the opposite side of the table from her. Very odd. Very rude. We have been to this location many times, but it’s unlikely that we’ll return.
Jordan L.
Place rating: 1 Brooklyn, NY
Don’t be fooled by the nice location! However decent(might be pushing it) the food might be once it arrives, it is not worth an exceptionally long wait once seated, even when they aren’t busy. The people working there continually(yes, we have gone back expecting a change– I know, insane) have absolutely no drive, no urgency, nor how to make things happen when things aren’t going well. It probably starts at the top with tremendously poor management who may not even exist. On our last trip today, we had 3 different tables get up and leave after a long wait for such little service. One hour wait for a bread basket and a scrambled egg. Au revoir morons.
S C.
Place rating: 1 Brooklyn, NY
This place absolutely sucks. The wait for food is two hours without fail every time. Not to mention the douchebag breeders who let their kids scream at the top of their lungs without a word. Not worth the wait ATALL.
Coffee T.
Place rating: 3 Brooklyn, NY
The food is fantastic and the atmosphere is great, but the staff is unfriendly, unhelpful and unprofessional. I have been there on several occasions and had a similar experience every time with different waiters. I will go again for the great food, but please treat the customers better. I have been to the branch in Central Park as well — there the service is much better. If the food wasn’t as great, I would have given a much lower rating.
Jill S.
Place rating: 2 Brooklyn, NY
This is a warning for anyone thinking of coming here to get work done — the wifi is sooooo slooooow. I was all set up to spend a productive afternoon here and had to pack up and leave after 30 unproductive minutes. Aside from this, the experience was ok. The service was pretty slow, but I don’t really mind that when I go somewhere to work and just want to get in the zone for a while. It just sort of defeats the whole purpose when you’re getting kicked on and off the internet every 10 minutes and can’t even check your email. I’ve had fine experiences here in the past to just have a meal, so would not discourage anyone from coming for that. But as a place to come and work, not a viable option.
Paola P.
Place rating: 5 Brooklyn, NY
I got a coffee and the lady was so nice and happy to be here! You don’t see that in NYC! I will come back! I love the coffee and the service! :)
An B.
Place rating: 3 Brooklyn, NY
The food here is fresh and delicious and they have a wide selection of menu items. The coffee wasn’t good and the wait staff was terrible. Our waiter came by once I think and we had to constantly call for him, even to get the check.
Rachel G.
Place rating: 2 Chicago, IL
Wanna love it. Great pastries, food is pretty tasty and outdoor seating with free wifi makes a nice working lunch which is a rare find in the neighborhood. But the service — the worst. Sat outside, after making sure I didn’t have to check in with a hostess — and after 10 minutes finally found waitstaff to inform them I needed a menu. Had to check inside 2 more times before someone FINALLY came out to even ask me if I wanted a drink — all in all, 25 minutes before I ordered. No exaggeration. Would have walked out, but a sunny day and the wifi kept me working while I waited. Still, what an unfortunate experience. Prices are also super high for the quality. $ 14+ for avocado toast with maybe ¼ an avocado on it and two slices of bread? I’ll go elsewhere.
Weili H.
Place rating: 5 New York, NY
I come here for their latte, they are perfect!
Julie H.
Place rating: 5 Paris
Des tonnes d’options vegan /végétaliennes toutes aussi délicieuses que les autres, une équipe adorable et un cadre super ! Que demander de plus !
P T.
Place rating: 5 Fairfax, VA
Love this place, beautiful, very good service, outdoor seating, free wifi, great healthy food ! I usually go there after work study for few hours.
Margo Q.
Place rating: 5 Staten Island, NY
The food here is soo good. We came here for Sunday lunch a week ago. We were pleasantly surprised by good service:-) Our waitress Chanel was very professional and nice. We are fans of network La Pain Q and this location needed to improve the quality of service. Have been here a few times and food, drinks, and deserts was excellent. Not service:-/ I happy to see how is better it is now :-)!Definitely recommended for breakfast or lunch.
Kari g.
Place rating: 1 Manhattan, NY
The service just says it all. Being told by the waitress«get the jams from the other table»… I never had a sit down meal where the server asked me to get up and get something from another table. However, the food was good and the hazelnut spread would keep people coming back.
Lily N.
Place rating: 2 Brooklyn, NY
I really loved this place when they first opened, however the service has gone downhill since. Every time I go in, they are out of whatever it is that I order. This is understandable once in a while, but not multiple times a week. This especially happens on weekends. And, to make it worse, my server won’t tell me about the situation until 5 – 20 minutes after I have ordered. For the outrageous prices at this place, the service should be much better. I rarely see managers on the floor. It seems as though the management team is always changing. The only manager I have met, is Joanna. She used to be my favorite barista and she is still doing a great job. She is always on the floor when I’m there, and she always does her best to apologize for the shortcomings of her restaurant and make sure I leave happy. She is the only reason why this is a two star rating, instead of one. Honestly, though. One good manager and a few good servers does not make up for a generally disorganized and inattentive staff. I hope Joanna gets out of there soon, her talents are being wasted on such a poorly run place. I don’t think I will be returning often, I can get great coffee and organic food in many other places in this neighborhood, and I know they won’t be out of what I order.
Leigh C.
Place rating: 4 Brooklyn, NY
I really like their bread and vegan baked good and meal options. I wish the tofu scramble was less oily and more substantial, however. The prices are steep for the size of the servings. The atmosphere of the restaurant is nice and so is the waitstaff.