Milstein Building – New York Presbyterian Hospital

I spent about 20 hours here overnight waiting with family, the staff was great, bathrooms mostly clean, my family members were well cared for, but the waiting areas for those of us acting in support left much to be desired.
Very nice building, but the waiting areas are few and do not offer comfort for overnight patients family not willing or able to shell out the cash for a private hotel style room here (I’ve heard they exist)
** Ash O reported to me the following:
«And yes, the private hotel style rooms exist. They used to be on the 9^th floor complete with a la carte dining, a pianist at 4:00 pm, and a lovely atrium/​waiting & family area. You can get on the floor even if you don’t have the $$$; they sometimes place patients there if they require medical isolation.
This is the same floor that also has real hotel rooms for out of town family (at a cost).»
I found that the waiting rooms overnight get scooped up fast, and family members here take over sections of semi reclining chairs, so once it gets past 8pm, start sending scouts if you have other family there to enlist, but please, be considerate of others.
Best waiting rooms:
7^th floor left at the elevator, be aware though, nurses, staff, and patients often come here so it’s not a great place to sleep at night but if you’re tucked behind the wall you can; there’s a microwave, TV (download Peel app to change the channels).
4^th Floor Intensive care waiting room, about 10 small groups of recliners, best bet for an overnight sleep.
5^th has the largest one, some comfortable chairs, many not, and a big waste of space that could be used to make worried and greiving families comfortable — administrative staff, please take note.
And instead of expensive options for people without any concern with cost, why not make a Japanese style capsulated sleep areas? You could make really nice single space beds with a flat screen, charge by 4 hr blocks or daily with discounts as you buy more hours…
The medical staff here was great, even while under fire from irate patients (true story), but again I digress. Great hospital, hope I never have to stay unless it’s a good event.

I’m trying to find out how the hell did this hospital rank one of the best in New York! LIIIIIIIIIEEEESSSS The best thing about this hospital is that it’s super clean. Nice modern look! Free WiFi lmao! Except when your in the emergency room.
You’ll be tested on like a lab rat if you have insurance. If you don’t you better off curing yourself at home.

My husband was sent to the Oncology Unit (6^th Floor– Hudson North) after spending 5 days at our local hospital 75 miles north of the city. Although we thought the nursing care was wonderful at the smaller hospital, it became evident that we needed the best medical minds… and so we moved him to NYC.
I was concerned that he wouldn’t get the same TLC in a large hospital, but I was SO wrong. From the moment we entered the building until the moment we left, my husband received unbelievable care.
His nurse could have been a doctor. She was so on top of things and even called in one evening (while she was home) to check up on him. Not only that, but she changed her day off to ensure continuity of care. We just can’t rave enough about how caring and brilliant she was. She anticipated his every need and made some amazing suggestions to ease his pain.
His evening nurses were equally as attentive and smart!
Oh, and the room was immaculately clean. It seemed that the staff was excellently trained and hired based on their people skills. Were there a couple of clunkers? Sure, but our overall experience gives this hospital FIVE STARS.
My husband was there for 11 days. That’s a looong time to evaluate a hospital and the staff.
I was able to have my lunch there every single day in the cafeteria and the food was nutritious and inexpensive, with a huge variety from which to choose.
Medical staff? The best! I am only speaking about the doctors and PA’s who attended my husband, and I am only familiar with the 6^th Floor (Hudson North).
My husband walked out of there a healthy man yesterday and I will be forever grateful to all who cared for him.

Even though New York-​Presbyterian says it’s the number one hospital in New York I don’t agree with them. Maybe if there were only two hospitals in New York then they might have a shot, and then the other hospital would have to be run down. The building is updated but the service and experience is lacking. First, when you get there you have to pay for parking even though your the patient having a procedure done. I took my wife here to find out we had to co pay for parking. I understand if we were visitors then fine. Second, it’s valet only so these valet drivers drive your car and do God knows what with it. I am a self parker and I had a bad experience with valets when they damage my car and then claims that they didn’t do it, but that’s another story. If you are going here just get ready.
On to the procedure, they ask you the standard info like insurances and signing a bunch of paperwork. They were late with the Surgrey room prep then to find out they want to do X-​rays which cause more delays. Finally, they said they no longer need the X-​rays and off my wife went. The doctor came out and told me everything was fine and she is in the recovery room shortly and they will call me when I can see her. Well, they have a status monitor in the waiting area. Needless to say they never updated her status and I was there for 2 ½ hours after the procedure was done. When I had to call the lady apologized that it was never updated. Luckily, I was able to catch up on movies during that time.
When I came in recovery area she was about to be released. The girl who tried to show my wife the crutches didn’t even demonstrate so she can visually see it. At Hackensack Hospital they showed me how to use it when I got my knee surgery. At discharge the nurse said she gave all the paperwork to us but she left it on another desk. She was just absentminded, they were quick to ask us about insurance but lack service. It must be the doctors who are getting a good name for the hospital not the staff. Maybe other people might not have the same experience as we did but it was not good and not what we were expecting.

This gorgeous building is the newest addition to Columbia University Medical Center. The modern lobby greets non-​emergency patients at New York Presbyterian.
This building also houses the main cafeteria for the hospital, but to be honest there’s not nearly enough seating for all the guests and staff (my personal grief with this whole institution is public seating actually). Heading up the elevators, guests find world class waiting rooms, and hospital rooms. One of the biggest hospitals in the world CUMC has 745 beds, that’s staggering compared to most places.
The views of the Hudson from higher floors is nothing short of remarkable, as is the view of the George Washington Bridge.
Milstein is connected to other buildings at CUMC via sky bridge over Fort Washington Ave (Presbyterian building), and Riverside Drive (Psychiatric Institute). World class care, and an amazing place to work, I’d recommend this hospital to anyone.