Park Slope Medical One

My husband was seen here by a doctor who I will not name. I waited for him in the waiting room while he was seen. I won’t even get into the terrible experience that he had seeing the doctor, and just focus on what I experienced in the waiting room. The receptionists treated the patients with utter annoyance. The consent forms that patients are required to sign have cryptic language that even the receptionists were not sure what it meant, and were annoyed when patients asked questions about it. And, confidentiality was broken over and over again when one of the receptionists repeatedly answered the phone on speaker, allowing the whole waiting room to hear patients full names and medical problems that they were experiencing. What a shame.

I thought I found my new primary doctor, but was disappointed to find out I was being charged. I was seeing Dr. Monica Grover and saw her for 2 visits. She was very knowledgable and sweet, but till after my second visit and on my own I found out she was out of my network. None of the girls in the front ever mentioned to me that she was. Really disappointed and annoyed.
I would recommend Dr. Grover, but know after noon you will have a longer wait and make sure she is in your network.

I used this place when Dr. Byrne was there. But he’s gone and the place is a dump. Here’s an example:
I was having my history taken with the Medical Assistant and an office assistant and some kind of construction or supplier company guys knocked and came in (didn’t wait for a response) and spent 3 mins talking in the middle of the exam room about what the room needed and what type of lid they wanted on their biohazard bin.
The whole place has a grimy feel. Chairs in the waiting room are old, walls are kind of dirty, the «art» hanging on the wall looks like it came from a (crappy) thrift store and there are bins and boxes laying all over the floor and lining the walls.
While the reception staff seem friendly, they are totally unhelpful. I ask for my medical records to be sent somewhere and they act like I’ve asked them to make me pancakes.
The doctor who replaced Byrne is named Izmaylov and he has a habit of not listening to all your comments or questions and insisting he knows what the problem is — even before you have explained the whole issue. Last time I was there (the same time with the sudden visitors in the exam room) he didn’t order ½ of the xrays needed and I didn’t find out until I was all the way in the xray room. (Me: «What do you mean you don’t need the thumb? That’s where I told him that most of my pain is.» Tech: Sorry, he says it’s just these 2 fingers.”) That’s just one example. He’s done it with medications before, giving me things that interact with other stuff I told him I was on and he didn’t catch because he was too busy telling me what he thought my problem was. Luckily my pharmacist caught it in time.
It’s right around the corner from my house. I’ll happily go somewhere else to avoid the headache from now on.

Dr. Fletcher is a great doc – very attentive, smart, and figured out that I have a very hard-​to-​detect condition. However, I am no longer seeing him because his office staff is abhorrent. When calling to make an appointment, I was cursed at on the phone. When waiting for one appointment (for 1.5 hours), I listened to the two women at the desk argue and curse one another out. Also, upwards to 2.5 hours of waiting (twice), messed up referrals, being hung up on when trying get help, over all very bad news.
This incompetent and unprofessional staff is obviously giving these doctors a bad name – and losing them patients. With so many people out of work, I cannot imagine why they don’t get a more effective staff. It shows poor judgment on the part of the doctors and administrators to keep these people employed there, and I don’t trust a doctor who doesn’t employ competent and decent folks.
Also, the bathroom never has any toilet paper or soap, which is disgusting.

Ridiculous. Absolutely zero phone etiquette. Yes I’m a patient but I’m also a customer and we are doing business. Not anymore. It’s a shame really, right in the neighborhood.
The sad thing is that you don’t need an expensive education or exceptional talent to make your customers happy that their money is going from their pocket and into yours.
Go somewhere else. No, go anywhere else.
What a shame.

I’m a little surprised by the poor reviews that have been posted. I had a
great experience at this office. Dr. Fletcher and the nurse (Mona) who did my blood work were both very attentive and eager to make sure I was satisfied with my visit. The doctor even called me himself with my test results he next day and explained them in plain english… very rare if you ask me.
The only downside is the wait before an appointment, but that was still very reasonable considering there will always be some wait before a doctors appointment.

Dr. Anthony is a fine and trustworthy doctor. She is overworked but, the times I saw her, she did not appear to take it out on her patients. The staff do indeed fuck things up and get the insurance wrong. Wait time is long, but I suppose it’s about average.
The 3-​star rating I gave this place is simply due to Dr. Anthony, who doesn’t suck. Let’s face it: medical care in this country is so third-​world that a clinic deserves some gold stars just for not getting *everything* wrong.

If you want to know about this place, search for Dr. Martha Anthony and you will get two reviews from me. VERY BAD NEWS. Dr. Anthony herself is not so bad, although exhausted and rushed. But the staff is a nightmare and I wouldn’t trust them to handle your insurance. I was overcharged by them and had just found this out from a Medicare agent. When I called about it, I was deliberately hung up on by a man named something like Bob Colleti, who was supposed to take care of my problem! When I was trying to explain what had happened he cut into my words and said in the nastiest way, «So far you’ve done all the talking» !!! When I said to him that his attitude was part of the problem (see my other reviews for other examples), he was outraged. «Attitude!» he yelled at me, then said «Goodbye, LADY!» and HUNG UP ON ME. He was the most rude and unprofessional person I have ever experienced at an office and he should be fired immediately.