Scanio Moving and Storage

I have used Scanio 3 times and each time they have been fantastic and very easy to work with. They are pro’s and make moving as painless as possible. The moves were all done well under the amount of time expected and they helped set up all the furniture in the apartment and help me unpack some boxes. A pleasure to work with and highly recommended. The owner, Nir is a great guy and will treat you like family. Very customer focused.

We moved from the Upper West Side to Brooklyn the Monday after the second biggest snow storm this area has ever seen! They arrived 45 minutes early to get parking and shovel a path to the truck! Because of the amount of stuff we had, there were 4 people, 2 worked the outside and 2 worked inside the apartment. Those on the inside brought an extra pair of shoes that weren’t wet. There was absolutely NO tracking of debris into the apartment. Our new condo was newly painted and not one mark on the walls even going upstairs to the loft space. No damage of any kind and no breakage. I’m telling you they worked hard and I never saw them take any real breaks. We left for the subway when they left in the truck and they arrived in Brooklyn about 20 minutes after we did!!! Incredible! I would so highly recommend these folks. They did extremely well for us and actually beat the estimated quote!

Booking the move was extremely easy. I could have gone with a cheaper company, but they were so difficult to communicate with and Scanio was so easy, I didn’t debate it for too long. Scanio really felt like they were customer focused — so different from any other moving company I’ve dealt with. 4 movers arrived which was extremely helpful and made the move quicker and more efficient. They were on time and the lead mover was very professional and helpful.

Worst experience! At first Yohai was great at customer service & quick at quotes etc. I had to move out of my place & wasn’t sure I was staying in NYC so I opted for their storage. Once I settled on moving back to LA, I then discovered they use a «partner» to moves outside of the try state area. I purchased additional insurance as recommended for first move, storage & then final move. When my things finally arrived in la, most of my furniture & framed pieces were damaged. I actually tried to ask the movers to be more careful & they were flat out rude & said «don’t tell us how to do our job» as they slammed down my eames shell chair on the concrete scraping the bottom gut that was just the beginning. Moving my $ 1,600 Blu dot drawers sideways & Armour with the doors on which I requested they be removed (I told them it would get damages & they didn’t listen. They even fought me that there was a picture box that was missing and it turns out while they were supposed to carefully pack the art, they weren’t properly packed & stuffed in a box that they surely would have driven away with if I didn’t continue to challenge them. I called immediately to complain & was told it would be addressed. I filled out my claim form as directed & sent many pictures (which I hired them to pack). At first they said they would send someone out to assess. Then they changed their story & said they didn’t have anyone in LA & couldn’t send anyone & pics didn’t show the damage. I am now faced with the hassle of taking them to small claims court (while I’m in. La & they are in NYC) as I have several pieces that a no longer functional & to replace I’m looking at min $ 4k with total damage over $ 6k. I would have said for a local move they be good but the fact that they didn’t honor the insurance that I paid for & left me in a lurch, Id say that their business practices are shady & not worth the hassle. They misrepresented their quality, their insurance & their «white glove» care.

Amazing Company, Very Friendly and helpful! They definitely went above and beyond to get the job done! Tony and David are amazing! Thanks again guys Highly Recommended

Really the worst moving experience EVER! «SCAMio» is right … Nightmare!
I was moving only 3 blocks on the Upper West Side. Loading took 2 hours longer than they had estimated. When I mentioned this to them, they HELD MY STUFF HOSTAGE, and asked me to PAY UP RIGHT THEN. After an hour of arguing, calling the company multiple times, I finally had to run to an ATM, and pay them the entire amount in cash which was WAY over the estimate. And yes, I had to pay for the time that we were arguing as well :).
Writing this review has been cathartic — I hope it helps reduce the nightmares from this experience.

Very professional ownership.
I have moved twice with the company. One great move and one move not so great. The owner has, however, taken a personal interest in resolving the problem.
I would use again.

I just moved with Scanio last week from Upper west side to Upper east and I cannot describe how satisfied I am with their services. They were referred from my Sotheby’s broker. From the estimate to the actual moving day, these guys know their business. My moving was a bit complicated since I didn’t actually know what day I would close my apt deal and Scanio could accommodate all the possible dates of my moving. On moving day, movers were on time, fast and efficient and there’s not even a little scratch in any of my furniture… one of the guys even put all my clothes on my walk in closet exactly the way I wanted! Awesome job. I would definitely recommend these guys to anyone who appreciates good customer service and efficiency!

Hi,
Last week Scanio undertook a potentially difficult moving a household and office with items including baby grand piano, large format artworks and various pieces of fragile furniture from a brownstone (yes narrow stairwell) to 3 separate destinations — 2 in Manhattan and one in Vermont.
I questioned the pricing as it was significantly more expensive than two other quotes however after an appalling previous experience when moving from Australia with Allied /​Reliable decided to ‘invest’ in Scanio’s quality reputation and it was definitely worthwhile.
Every item ended up where it should with no damage. Maurice and his team did a great job!
thank you
tony

My move from Riverdale to Yonkers could not have been smoother .
Thank you Scanio.
Nothing broke everything arrived and the movers couldn’t have been nicer.
I was recommended by a friend who moved to San Francisco with Scanio, she told me «call Scanio» and I am glad I did.
From the moment Nir came to estimate my move to the moment Ricardo the foreman finished with his crew I could not have felt more taken care of.
I hate moving and have had a bad experience before but if I move again I will certainly call Scanio

Scanio has been doing all my moves — national and international — for a about 15 years now. After a good friend suddenly passing away of cancer, they went out of their way to help his family dissolve his NYC Apartment. Great company; great people.

I would not use Scanio again. They chipped a custom made coffee table and even though I filled out appropriate paperwork, they never addressed it. I used them for storage and moving. And they chipped another marble coffee table. The moving super was aggressive and when I asked him, if I could buy him and the crew lunch, He said, No I will just take the money.
They also lost a few boxes and when I attempted to review the inventory at the end of the move, I was told, he had to hurry to pick up his child.
I was not happy.

My husband and I decided to relocate from New York City to San Francisco. We started doing our research online and through friends who have used moving companies before. We read about Scanio Moving online and had a friend who used them as well for a long distance move. After narrowing down our options we decided to go, with what we felt, was the best option for our needs. Scanio is by far not the cheapest — but I am one to believe that you get what you pay for, and we had heard enough about moving nightmare stories. The move was extremely professional — everything was carefully packed and moved. We met up with our truck a few days later in SF and we received the exact same type of service as we did in NY — extremely professional and courteous. We didn’t have to pay extra and there were no «hidden fees» — just a terrific moving experience from start to finish

This has been the best moving experience I’ve had in the 7 years I’ve lived in Manhattan. Yohai was great at coordinating everything and John, the gentleman managing the movers, was very competent and experienced. Of course, there were some snags along the way, and moving is ALWAYS a stressful process, but I felt that the additional money over some of the cheaper, flat rate movers was well worth it. They also have very reasonable storage prices — we currently have our things in storage as we were changing the floors in our apartment. I’ll update the review once we receive our things back from storage, but I don’t anticipate any problems.

DON’T USE SCANIO!!! I scheduled a moved with Scanio for 6÷1÷13 after receiving the recommendation from my broker, who is a trusted friend. My broker, who has provided me with excellent recommendations in the past, could not be more wrong about Scanio. He specifically told me that they weren’t the cheapest movers out there, but that they were the best. Well, not only were they NOT the cheapest, they were NOT the best– more like the worst. They quoted me for a 5 hour move with 3 guys for 9:00 am on Friday. I told Yohai, the consultant that there was no way that they would need 5 hours to move me from my current apartment (420 sq ft and an elevator building) into my new apartment (550 sq ft w/​an elevator) that was literally around the corner– less than half a block a way. After all, they only had to move an armchair, small table w/​4 seats, a bookshelf, dresser, side table and 15 boxes. I hired the «couch mechanic» to move my sectional sofa later in the day, so they wouldn’t have to worry about that. I was estimating it would take more like three hours max, because that was the amount of time my last move took, and it was a second floor walk up all the way in Queens. Yohai insisted that he schedule me for five hours to err on the side of caution, fine. A day before the move, I called Yohai to see if he could come at 10 am rather then 9, because the super of my building informed me that trucks aren’t allowed to park outside until 10 am and that they would be ticketed. Yohai said they had to come at 9, and not to worry about the tickets. Here is where things take a turn for the worst. The movers arrive at 9 am sharp, and immediately tell me that I will be responsible for any tickets they get. I call and leave a message for Yohai because that was contradictory to what he had told me the day prior. Next the foreman begins to bring my things downstairs solo. Not sure where the other two guys were– I didn’t see them the entire time. While the foreman is waiting for the elevator to come back up, he proceeds to tell me how much I should tip him. COMPLETELY UNPROFESSIONAL. I have never seen a person move so damn slow, but I thought– be patient– when they get to the new apartment they will kick things into high gear. Well, I couldn’t be more wrong. The movers left my box spring in my old apartment after they couldn’t fit it down the stairs. I expressed to them that it had to fit down the stairs, after all, it fit up the stairs when I moved in. What goes up, must come down?! Not so much, according to them. When the ‘Couch Mechanic’ came two hours later to disassemble my couch, he (who is not a professional mover) had no problem getting my box spring down the stairs. Of course he charged me an extra hundred dollars for it. After taking the one minute walk from my old apartment to my new apartment, I was waiting outside for the moving truck for a good 15 minutes. Not sure what was taking them so long, I walked around the corner to find the foreman taking a smoke break. On my dime. Awesome. They proceeded to unload the truck, and it was if they were watching the clock to time things exactly to the 5 hour mark. I put my mom in charge of telling the movers where to put the furniture in the new apt, so I could go clean up at my old apt. The movers basically refused to put things where my mom asked, so her and I ended up spending an hour shifting things around after they left. When I contacted Yohai after the move to let him know my of my horrible experience, the snail-​like pace that there movers displayed, the unprofessional behavior (telling me how much to tip and smoke break) — this is the response that I got:
«I offered to send over some movers to help you organize the apartment, which was rejected. I spoke with my movers and they mentioned that they tried to take the box spring down the staircase, however did not succeed.
Please advise how you want to proceed.»
Why on earth would I want help from their incompetent movers to help organize? Are you joking?
Well, when I emailed Yohai back and cc’d my broker, he agreed to send me a check for $ 100.00 to reimburse me for the additional money I had to pay the couch mechanic. What about the 20% tip underserved tip that was demanded from your staff? What about taking 5 hours to move a 400 sq ft apartment around the corner?
Bottom line, don’t use Scanio. Unprofessional, expensive, slow, and incompetent. Never again.

I always reccommend Scanio for my clients who need furniture moved fast. They take care of everything and I have never had a complaint. Quick, reliable, and careful!

I’m still very traumatized by my recent cross country move. After getting estimates from several moving company I chose Scanio movers even though their price was a little more than the other movers. I thought by choosing a small company my move would go much smoother. They proved me so wrong. My things got delivered to me way after the date I had asked them to deliver. Then for three days they kept changing the date to the next day and when my stuff arrived their condition was so bad that I was horrified. Many items were broken and after I unpacked everything I realized that I’m missing at least 8 boxes. I’m not surprise with this end result because on the day of delivery I was offered many boxes and furniture which were not mine. I did call Scanio’s office to tell them what was happening and I was very upset by the condition in which everything had arrived. Collin the dispatcher said he was sure that’s not true and I’m exaggerating the situation. When I asked Collin to send me a claims form he told me I had signed for all the items as having arrived in good condition and everything was intact. I guess showing the driver the broken items and the poor condition of the boxes meant nothing. I guess Collin expected me to hold off signing for 30 days so I can unpack everything. What a joke this company is! When I asked the driver why my pieces were broken all he had to say was that they just dropped the pieces and they broke and for the condition of the boxes he said it was because they had to be moved so many times. Apparently the truck had been stopped at the weight station for being too heavy. For this to have happened was beyond me, I had told Nir the company owner that I had 35 000 pounds of stuff when I had moved last time and apparently he thought that a joke and he had gone and filled up the truck with 700 pounds more. I hope the judge really fined Nir well.
At the end of the day I shall put this cross country move as one of my worst moves ever. I have moved every 2 or 3 years for the last 25 years and nothing has ever compared to this company. Not only they did break many of my ceramics, my work equipment, they also damaged my mattress, dining table, and 2 chairs, an armchair plus they lost a set of shelving and my 8 boxes of containing personal items like my pillow and down comforter, my pots and pans, my hair colors and many more personal items. I believe if this company was not so greedy and cared for what they were moving and they went and learned manners from the ones who packed and unpacked the truck and learned to apologize for their mistakes then perhaps I would say they were inexperienced and that is why they conducted their business so poorly.

Moving into the city I had a unique situation: I had a small amount of items to move, but the building (at first) was requiring licensed, insured movers to bring my things in. Everywhere else I called could only do it if bundled with pack & load and transportation (which I did not need or want). Finally I found Scanio Moving through Unilocal and gave them a call — they were able to help me.
Christine was excellent, answered my questions and was very friendly. She gave me a quote and even called to check up on me a few days later (again, this was a very small move and I would not be offended if I fell off their radar while I got things together on my end).
Eventually I found the building would allow me to move my few items into my studio without movers, and I let Scanio know I would not need their services … this time.
When my lease is up in 12 months and I move to bigger and better things, Christine at Scanio will be my first call!

BEWARE OF MOVERS FROM HELL!!! WHATEVER YOU DO, DO NOT USE SCANIO!!! They are truly the movers from hell! I have been through many moves and I have never dealt with such an unprofessional, greedy company as Scanio. They have zero customer relations, they treat their customers so poorly and it is all about money to them. They do not care at all about working with their customers and making them happy. I truly regret using them.
I did a cross country move with them from New York to California. Everything that I did not want them to do, they did. First of all, they did not deliver our stuff when they said they would. They delivered many days later than they had said and we found out this was because their truck driver had gotten a ticket. They never even called us to say when they would deliver or if they have started driving our stuff over yet or what. How comforting to not know what is going on with everything you own! Once they finally delivered our stuff after forcing us to sleep on the ground for 6 days, our boxes came severely damaged. The boxes are all crushed and I’m sure everything inside of them is damaged. I do not see one box that is not ripped or crushed. Our antique couches are all ripped and the boxes I have opened all have damaged items in them. I was horrified to see they had shuttled our boxes into a different truck than what they had originally packed them in. They were now inside of an Atlas truck. If we wanted to use Atlas we would have hired them. So then we see the truck and our boxes are mixed with other peoples boxes. It was all a huge mess. The movers kept bringing other peoples items into our home and we would have to tell them this is not ours. I don’t even want to know how much of my stuff has gone to other people. They had originally said if they were going to share our truck with another person’s move, they would put a divider between our stuff and theirs. This was not true. All the boxes were mixed and it was like a free for all.
During the part where they moved our stuff out of our apartment and into the truck, the workers were very obnoxious and demanded a tip. Are they serious? I have never had someone demand a tip from me before. They wanted hundreds of dollars each even though they had charged us over $ 11,000 for the move!
The worst part was dealing with their owner Neer (sp?) and dispatcher Colin. These people were incredibly rude and had no sense of customer service. All they cared about is money. They were not willing to work with us one bit and were extremely unprofessional. Their attitudes were just plain nasty. If I wanted to deal with nasty attitudes, I should not have had to pay over $ 11,000 for it! After all the horrible stuff they did to us, they should have been apologizing and not talking back and name calling.
Please do yourself a favor and do not use them. We regret not doing our move with Flat Rate. I am sure the 5 postive reviews written about Scanio are written by the owner and employees or relatives. I think the fact that they have so few reviews explains it all, this company is a joke and if you want to pay money for bad service and bad attitudes, then you should use them.
Scanio had my photos of their damages removed from Unilocal,so please view them here:

These guys saved my butt after my other movers didn’t show! After my call they moved things around and showed up almost immediately. Very nice guys (both on the phone and the movers) Thank you to John and his crew and Steven who talked me down off the ledge! lol
Nothing was damaged, finished in a good amount of time, very respectful of my property, a little pricey but it was worth it.