The Crest Group NYC

David Chen helped us sell our apartment in Greenwich Village and we couldn’t have been more pleased with the experience. When we look back on our interaction with him throughout many weeks, two things that stood out very early are his punctuality and availability. We could tell immediately that he prides himself on being on time, as well as valuing other people’s time. We also really appreciated that he always responded to our texts and emails in a timely manner and we felt comfortable knowing that we never had to go on for days without hearing from him. Aside from those admirable qualities, David also has been a Manhattan resident his entire life and knows the city inside out. And perhaps most importantly, we realized over time that he is someone you can truly trust and rely on. Let’s face it, buying or selling a place is a grueling and stressful process! But with David by our side, we felt at ease knowing that he had our best interest at heart and he never once felt like an agent who was in a rush to make the money and move onto the next listing. I highly recommend David to anyone looking for a trustworthy, competent and personable agent.

I would have upped Lubya’s rating just for being on top of her Unilocal reviews, except for the dismissive tone and personal dig. If «serial apartment hunter» means I am not willing to settle for any pathetic hovel that is shown by every sketchy hustler agent in Manhattan, I guess she’s right. HOWEVER, I did find a great place (yes after 3.5 months of «serial» hunting) that was entirely in my budget and up to my standards. See my other reviews for my (statistically rare) good experiences.

My daughter is from the Midwest, and in very short order applied for, interviewed several times for, and was offered a job for a company in NYC. With little notice we began searching apartments available and quickly realized we were in over our heads in trying to realistically budget or choose areas of NYC to look in. We responded to several listings on
, and through that began correspondence with Lyuba Ruseva with the Crest Group. We talked several times on the phone until she felt like she had a good idea of my daughter’s needs, and we met up with her on Monday, our first official day of searching. We looked at several apartments that day, and found a space that is perfectly located, reasonable in rent, and totally met all of our requirements. In what has to be a flash of amazing luck, we found the apartment, applied for it that afternoon, and by 9:00 that night had a text from Lyuba that we had been approved. She even met us the next day to let us back into the apartment to measure the space. Her guidance through the whole process was professional and friendly, and she is very much into the needs of the individual client she is working with. We never felt pushed or forced, and she was careful to find properties to show us that were within Kate’s budget. I would work with Lyuba again in a heartbeat. She jumped through several hoops for us and made us feel like we were the only clients she had, even though we know she was busy with other clients as well. She is very accessible to her clients, and we felt she brought a high level of integrity and professionalism to our transaction. Plus, she’s hilarious and made us feel comfortable and relaxed during our hunt. Thanks, Lyuba, and thanks, Crest Group!

After several frustrating experiences with other companies and brokers, I finally found Anna Vlas at The Crest Group who helped me every step of the way in finding my dream apartment! Anna went above and beyond in helping, negotiating, and communicating to me every step of the way and she worked around the clock for me until I was moved in! She listened and solved every concern that I had to make the process as easy for me as she could. She’s honest and made sure I was confident in all of the decisions I made. Don’t waste your time with anyone else! I only wish I had found Anna sooner! I absolutely will recommend Anna to everyone I know!

The Anna Vlas and Kristen Phant team helped me with my Manhattan apartment search. They are communicative and helpful, as well as extremely knowledgeable about the ins and outs of renting in New York City. Wouldn’t hesitate to work with them again.

Lyuba was a great broker. She showed up prompt, courteous and professional. We made rapid fire progress after she showed myself several tailored apts based on my requirements and with short notice. We settled on a great one and rest of the proceedings flowed smoothly. Highly recommended!

I am now in my absolute dream apartment thanks to Anna Vlas, who is the warmest, most reliable and trustworthy broker I’ve ever worked with. Anna goes above and beyond for her clients and has the kind of empathy that’s rare in her industry.
She is savvy about the market and actually listened to my needs/​concerns. She never pressured me to make a decision or compromise on price, location, etc. Once I made a decision I was 100% happy with, she got the ball rolling promptly and did the necessary negotiations to get me the best deal possible. She works around the clock, and yet is still always in high spirits. I highly recommend her skills and expertise and will definitely work with her again in the future.

I found my new home (rental) with an agent from The Crest Group, Anna Vlas. Working with TCG was a pleasant experience. Anna was very fast (she called e within minutes of requesting more information). Also very dedicated towards finding the right place according to my needs. She knows the market very well. She also was very helpful to get everything straight and I ended moving within a week of having arrived to New York. Their manager Michael is very serious and responsible. Totally recommended.