Sur La Table

A few of my coworkers and I had been following the Sur La Table cooking class schedule for a good six months and finally a date/​time/​discount price aligned for us and we happily took the Salt Block 101. The team that lead the class did a great job, the food was delicious and we left pretty impressed all around. I would take a class here again in a heart beat.

I originally went to Costa Mesa location in this week Tuesday to buy Kitchenaid stand mixer as a mother’s day gift for my mom. She always wanted the majestic yellow model, so I decided to get it from Sur La Table as I was around Costa Mesa. Unfortunately, Costa Mesa did not carry the yellow model, and a staff said they can contact Newport Beach location if they have it in stock. She said Newport Beach location does have the product. I placed an order, and the NB Sur La Table was supposed to send me the product within this week. After couple days, I received a DISPLAY MODEL with scratches and covered with dust. I was never informed from either Costa Mesa or Newport Beach that I will get a defected, display model. Terrible customer service! If you are planning to buy any electronic appliances, make sure to see if you are not getting a display model.

This store is great and the merchandise is exceptional however I went in yesterday to buy several things and they were completely disorganized and the employees were yelling across the store to each other. The lady who was checking me out Karen seemed especially how shall I say, slow, unorganized and unable to do her job.
Could not find a sticker on one of my items and disappeared into the back room for like 5 minutes to get the number to put into the register. All she had to do was walk over the the shelf it was sitting on and get it there. Took another person to help her get it.
I love this store but yesterday seemed a bit off.

This is a really nice store located in Newport Beach. It’s one of the larger Sur La Table stores. The kitchen area in the back for cooking classes is large and well organized. Very clean! Nice staff. Very pleasant store. Came in here looking for a few kitchen accessories. Easy parking in the plaza. Ended up buying jam making supplies. Trying to use up the oranges from our trees on our property.

I love this store. The staff is very helpful. I went in to resolve a problem with a coffee maker yesterday. Paula helped me and she went far beyond the average customer service. Paula and the staff were able to get me a new coffee maker on the spot! Other stores would have told me to send the coffee maker back to the manufacture. Paula understood the need of coffee in the morning.
Thank you Paula and staff you have me as a very grateful customer!

Anything you can possibly want for your kitchen starts here! We chose Sur La Table for our wedding registry. We had the best registering experience in this store, thanks to Dianne. She was so warm, friendly,
and incredibly knowledgable about knives. We sampled several and got a feel for what we liked. No pressure, just got the honest guidance we needed. The store has certain specialists that cover different areas. Very helpful! I prefer this location x10 compared to the one in Irvine.

OK… I love all Sur La Table stores I’ve ever been in. This particular one is my favourite since it’s the closest to home. I come here at least once every couple of months. Most of my kitchen is filled with cooking tools and decorative items from this store.
The staff are helpful and super friendly. They also do cooking classes here which I plan on taking some day with the hubby.
It’s a pricey store but he quality is so good that everything lasts for years. For some reason, things purchased from here, have a tendency to disappear from my kitchen. Thus, coming here so often. But I look forward to coming here and finding new inspirations and toys for the kitchen.

I just finished taking the Fun and Fabulous Dinners cooking class at Sur La Table today. It was AWESOME! The Chef instructor was Tiffany Lewis in Newport Beach, and she worked with Celebrity Chef, Curtis Stone, for a few years. She also has a food blog The Table Together. She was so friendly and knowledgable. I just had to share.
Great for mommy time event, ladies night, couples, kids, etc. they have classes day and night throughout the week. It was a hands-​on class. No experience required. Plus you get 10% off everything in the store that day! I’m taking a bread making class next.
This is what we made and ATE today in ~2hrs. Everything tasted SO GOOD.
–Salmon with Caper-​Mustard Sauce (ate before taking a pic. Delish)
–Squash and fennel soup
–Harissa spiced chicken with Herb sauce
–Couscous with raisins and pine nuts
–Pork medallions with pears and thyme

I had purchased a fantastic, deep red 7Qt Sur la Table brand nameled cast iron dutch oven in Dec for entertaining. Those plans went awry; and I did not use the oven-)so it was still brand new) although I planned to later. Today i was cleaning around the kitchen, and In looking at the oven, I noted 3 small areas of deep chips-​down to the cast Iron.
I called SLT; explained the issue, and was told by all means return it for replacement.
The NB store did not have a red, (or any for that matter). The associate assisting me checked and the online «warehouse» had several, as did a few stores nationally. (Guess red is hot! I picked well when I bought it!)
The associate completed a return to a gift card, then using the gift card, immediately purchased the same red oven online through customer service.
My replacement red oven will be shipped to me shortly.
Exemplary assistance and problem solving; and kudos to Sur la Table for permitting their associates to make decisions to assist customers!

I frequent this store and have always had a positive experience except one. I’ve been back a few times now and it’s been positive so I am updating my negative review to a positive.
I’m a new fan of the silicon, microwavable line. Lueke or something like that? the collapsible popcorn bowl is the best. add ¹⁄₃ C popcorn, however much butter/​salt you want then cover with silicon lid and microwave for around 3 minutes — tastes as good as stove top. Love!
I also learned a tip for a hostess gift. Take one of their pretty kitchen towels and wrap it around a bottle of wine or olive oil and tie with a bow. Not sure what to bring to a party — this is a winner.
Good sales and there is always a clearance area in the back.

When I didn’t find red Aeroccino Milk Frother in the Nespresso Boutique at Bloomingdale’s at South Coast Plaza, Costa Mesa, after 3^rd visit, the next day (Monday, July 28^th 2014) I came to Sur La Table, Newport Beach hoping to find it there. And I did, which I should so this is not the reason that I am writing this review. The stuff that I asked to help me was very nice, and she knew the answers to any of my (technical) questions regarding the Milk Frother I was after. This is also something that the sales person should know, but the problem is that nobody at the Nespresso Boutique at South Coast Plaza didn’t know that and they even mistreated me there a day before and even insulted me.
A few weeks ago I was in Sur La Table — Irvine Spectrum Center searching for this frother and stuff there who showed me the Aeroccino frother didn’t have a clue about the product she is selling. She was discourteous and impolite so I didn’t want to buy it there. But our shopping that day in this store in Newport Beach was so pleasurable that we will remember for long time. Thanks to Stephanie P. Emp. #24 334.

Love this place! I can just come in here and browse for hours! They have just about everything, including a great cutlery selection. While the prices are a bit higher than other stores, if you are looking for that special tool, you will find it here!

OMG YES!
This place is pretty amazing.
This sur la table sells the same things as the sur la table at spectrum & south coast, but the customer service is WAYYY better here.
Right when you walk in, there is a table of stuff that are ‘on sale.’ The things aren’t rly on sale because they are still pretty expensive. You probably ‘saved’ 6 bucks from the sale. The real steals are on the other side of the register that has ‘clearance’ all over it. If you come here often, you can find some super nice stuff. I got a $ 800 pan for $ 50 (or $ 75) once.
There is usually food that they offer to their customers… mostly ice cream.
Besides the fact that I only shop at the clearance rack, I think this place is phenomenal… and much better than the sur la table at spectrum and south coast.
In the back of the store is where the cooking class takes place. I’ve never participated in their cooking class because it is ridiculously expensive, but the area and showing space is super nice.

Stopped in today and it was my first visit. I was looking for a cheese slicer and thought I would have to go all the way to Bed, Bath and Beyond. Never again!!! This place has everything I could ever want for cooking items. All I needed was a cheese slicer as my old one had broken and they had so many choices and different price points. I was really pleased because I had no problem finding some one to help. Loved all the great items in this store and definitely a good place for gift ideas. The ladies greeted me when I walked in and were super nice. I walked out with a $ 5.00 item and it was of good quality. The lady said it was her husbands favorite cheese slicer. $ 5.00, yippee!

Wonderful place to buy cookingware, if you have the money. This place reminds me of a smaller Surfas, with comparable prices. There’s also an area for cooking classes, as well as an espresso machine vendor. Good thing about the classes: free samples for shoppers!
Perhaps when I get out of grad school and get a house, I may have some money to splurge on some of the awesome kitchenware here!

Sur La Table needs to get its act together.
After patronizing this store for 15 years, I’ve always had to wait in a line at least 5 deep. Granted most of this waiting is done during the Christmas season when segments of my extended family demand their kitchen trinkets, and I understand that each and every $ 30.00 plate and shiny orange pot is lovingly wrapped in that cheap brown paper with the wood chunks still in it. But 7 deep on a Thursday afternoon in January while three employees paper up $ 500.00 of Emile Henry while the rest of us wait is unacceptable, especially with the four other employees wander the store like zombies and the three other cash registers go unused.
The box layout of the checkout area does invite line cutting and it’s fun to see and hear Mrs. Range Rover and Miss Panamera verbally dukeing it out across the cash registers while the single cashier clads the All Clad.

KNIVES
They have a nice selection of knives ranging from less expensive Wusthof to some really beautiful Shun knives. The selection here is good and they also have really nice sets for better value. The staff is also more knowledgeable about the knives than the South Coast location.

I’m obsessed with cooking gadgetry this days and love SLT over Williams Sonoma, but I love the service at this particular location.
I was looking to get a small 2.5−3.5 qt dutch oven for under $ 100. Luckily, the had Staub’s in the Fume (dark elegant metallic) and La Mer (jewel toned turquoise) in my price range. Then on top of that, 30% off!
One guy helped me choose the color, while another gal made sure I got a nice box and free gift. I’m thoroughly happy with my purchase and made the most awesome short ribs that night.
I love SLT for their selection and knowledgeable and helpful workers, especially this location, but the parking lot is a little small.

After being so excited about the super expensive pan that I bought, mainly cause I was told I wouldn’t have to cook with oil, I was sorely disappointed with it when I cooked my meal. Pretty much the short of it was that the bottom of the pan was burnt black and the chicken didnt even cook fully before I had to ditch the pan and take out another one. It was a real let down, because I was told by many people there that the demeyere pan was the top out there, but it was far from it.
I thought it was maybe just me, but I got a call from my mom the next day who said she had the same problem with the exact same pan I got her. So in a sense this star is not a reflection of the actual store, but more so the advice they gave me about the pans. I will still go back there, but from now on I will stick to what I know. I am not saying they lied to me, but they clearly don’t have their info right here, I mean when 3 people who work there tell me the same thing and then it comes out being completely false it makes you wonder.

Well eons later, I finally make my way to Sur la Table for our cooking competition!
Here’s the deal: I offered to host and find a fun event for our next company outing. These ladies have been going out for years doing different things together so it was challenging finding something new, unique and fun for all of us to do together.
Hooray for Rochelle at Sur la Table! We did a first-​ever «Iron Chef» competition! We were separated into two different groups. I was given many different food options to choose for battle based on my budget which included fresh made pasta doughs and we can make sauces, panini’s, pizza, salads, etc. Naturally i thought going w/​the fresh pasta was the best and tastiest option!
So we had two separate linen tables to sit at. At the center of both cooking tables was a big table full of fresh ingredients for us to choose from to make our pasta sauce including: shredded/​fresh mozzarella, fresh basil/​oregano/​italian parsley, whole pecorino, parmesean, blue, ricotta and goat cheese, calamata (sp?) olives, carrots, eggplant, zucchini, tomatoes, canned tomatoes, garlic, onions, celery, sausage, pepperoni, nuts, anchovies, etc.
Both groups were given fresh pasta dough to work w/(made before hand since we only had about an hour to prepare the food) and Rochelle and Kate were supervising, giving advice and helping us with anything we needed (different utensils, more bowls, more ingredients, etc)
It was a lot of fun and both teams were super creative at making their dish. My team made raviolis filled w/​tons of cheese and pepperoni in a zucchini/​eggplant and tomato ragu, yum. We also used brussel sprouts since Rochelle said we’d earn some extra brownie points if we figured out a way to use them: P. The other team made angel hair pasta w/​sausage, tomatoes, mushrooms and cheese.
Rochelle and Kate baked some bread w/​olive oil and rosemary butter and made some caesar salad for our meals after the competition too, it was great! We also had lemon water.
Our hosts were very nice and fun. Rochelle’s got humor and spunk that def added to our experience. Both Rochelle and Kate were our taste judges and they both agreed, it was a delicious tie. =)
We also received 15% off coupons for the store!
So all in all a wonderful experience at a great price. I’d def recommend this for a next company outing or even just fun w/​your friends.