Craig Road Car Wash

Always have great experience and great deals. I take my jeep here every month to get it waxed and washed. They do an amazing job.

Very disappointed! I brought my car in mainly to get my windshield and glass cleaned. The glass had fingerprints and some streaks that I wanted removed. When I went to claim my car from the finisher, I noticed the streaks and fingerprints on the glass still remained. I politely asked him if he could touch it up. He refused and said it was too hard to reach. With this kind of attitude, I will never go back.

This poor rating is for the guy that runs the headlight restoration. A couple of months ago I stopped by to find out the cost for restoration… he comes over and gives me this full load of crap that I need to have this service done to remain safe while driving at night and he just wanted to help; didn’t want me to have to replace the actual lights because it would cost close to $ 200.00 and he could do the restoration for $ 150.00…I advised him we can replace the headlights ourselves for much less and that his quote was extremely high. I always wonder if these guys truly believe that woman actually fall for this tactic. I went to the Walmart on Lake Mead off of Rancho after leaving the car wash and they completed the restoration for $ 29.00…the headlights are like new and the service department was great.

$ 99.00“deal” called Interior Detail. Let’s be clear I am not complaining about the hard workers, I am complaining about the system of this place. High «up sold» customers like me have their car parked under a shade tent. There it sets for maybe 30 min before anyone even looks at it. Then they work. Disappear. Work. Disappear. 2 ½ hr an now someone wiping inside says 15 more minutes. They have the workers swarming from one car to the next and the CHEAP washes fly thru as mine sits. Sits. Sits. If you are going to pay $ 100 go elsewhere

I’ve been here a number of times previously, and been take care of pretty quickly. The place seemed to be off their game today. After the person who had the car in front of me walked off with their keys, it took me 30 minutes to get to the vacuum station. I don’t fault the car wash for this, but I paid for an Express Detail on a new Cadillac, and I am watching cars that came in after me getting taken care of first after the wash. Not a happy customer right now.

When ever I am in the area of this Carwash I usually go to this location. The place is always clean and they always take their time with your vehicle. It is kind of a hit or miss that there is any problems. Today unfortunately I had problems. Had to remind them about vacuuming the back of my vehicle and there was a few places on the car that was still wet along with the roof. So may or may not be my last time, it’s just so hard to find good quality car wash today in the north side of town. May just end up start washing my own vehicle.

My husband is the most meticulous person I’ve ever met in my life. I took our car here and told the gentleman that greeted me what I needed done, he didn’t try to sell me anything that I didn’t need, sold me the basic wash and they did a fantastic job. The staff was friendly and professional, not to mention my husband was extremely happy with the results. We will be back.

First time there. They noticed a small chip n were able to fix it on the spot thru my insurance co. Awesome!

This review is solely based on who ever was in charge of vacuuming the cars on Thursday, July 30, 2015 (tall blonde guy with The Justin Bieber haircut). I had just gotten home from an 8 hour road trip with three of my dogs and on the same day I decided to get my car washed in this location and paid $ 50 for their service. Before I paid I told the gentleman that I would appreciate it if he were to vacuum my car thoroughly because of all the dog hairs. Don’t get me wrong, I’m not hard to please… I get that he wasn’t going to be able to get every single inch of dog hair on my car but DAMN it looked like he didn’t even try. There was literally dog hairs in the areas that were easily accessible! So there shouldn’t be any excuse on why he didn’t vacuum it! Suffice to say I will NEVER bring my business to them because for $ 50 I at least expect a damn good job.

I have had all 3 cars washed here, even my rolls royce! Always detailed beautifully. If they miss a spot, tell them, it gets taken care of asap! My RR actually won a best of show after wash & carnauba wax here. I’ll be back!

I’ve been bringing my car here for months. I’ve never had a big disappointment in their service. If something wasn’t up to par when it was time to hand over my car I just spoke up about it and they quickly fixed the situation.
I got my minivan detailed today and love the work they did. The manager gave me a discount on the detail right off jump. I showed up first thing in the morning and though it took 3 hours it was well worth it. My minivan is big not to mention my rugs and seats where the car seats sit were very dirty. Once done they did a walk through to tell me all the things they cleaned. They even cleaned out my air vents and fixed my automatic seat that was stuck.
They never pressure or hound me for a tip though a hefty tip was given today for such an awesome job they did. I was referred to this place months ago and glad I’m a customer.

I just got my car detailed, 3 years after purchasing it. It smelled and looked like new. I got the interior detail since I always have kids in the car. It was worth what I paid. Definitely will come back! They don’t push you to do more. They also gave me a detailed tour of what they did and what was included in the interior detail package. They are always busy, but their work shows why.

Do NOT bring your vehicle here. Especially if you have a high end vehicle. One of the employees tried to be slick and steal my electronic key from my car. When I made a big deal about it and I had to call the police out the manager closed the car wash and everyone left and I had to call my insurance USAA to help me open my car so I could get my registration in order to order a new electronic key to be made by the dealer. The owner and the mangers did absolutely nothing about the situation. Left me in tears. I am in the process of taking them to small claims court. So again do not bring your vehicle here.

Terrible service. Waited nearly two hours to discover our car was done 30mins in. They also lost my keys. Very unhelpful. The waiting area was dirty and the staff uncaring that I waited nearly two hour for my car. They never called my name or car. When question they claimed they called numerous times, but the couldn’t have because I was there and watch the whole process.

I went in for a basic wash and i ended up getting the wash and wax. They’re having a special today that brought it down 17 bucks, i love my car so might as well. It’s taking a while to do but so far everything looks great! Did i mention that they’re hella busy? I got here at the right time too. I’ll update after my car is done, she’s got wax all over her right now. ^_^

Since the place closest to my house recently closed down I’ve been hunting for a full service car wash that isn’t ridiculously priced. My grandfather recommended this place to me while visiting him on this side of town and they’re great! $ 20.00 for a full service wash including inside and out and they’re super friendly. They offer military discount and if you check in on Unilocal $ 2.00 off. Wish I lived on this side of town I would be here monthly!

I just moved to this side of town and was looking for a new car wash. I tried them out and was satasfied.
There are multiple bays to pull into when you first arrive, with easy to read pricing. The one thing that could be improved on is the wait time before someone acknowledges you. Once inside, there is plenty to look at. They sell a little of everything inside, car products, crafts, cards, drinks, snacks, etc. Pick up a little something and then head to the cashier. I wish I remembered her name, but very friendly. You can either wait inside or outside, both have plenty of seating.
They seem to have plenty of people working, but it’s a little slower than most places. They do pay attention to the details, and my car came out very clean and they dried all those easy to miss spots. Overall, a good place to wash the car.

Waiting room nice and cool … But they would not honor the Unilocal discount…
Car should be nice and clean though :)
Used to come here all the time hopefully service is walgat it

They do a Great Job! Prices are fair. You may have to micro manage the workers at the end who are drying your car off here & there. So you don’t drive off with a spotted car or spotted rims! Staff is friendly & accommodating. They have good discounts. They have a big air condition waiting room inside & misters on their outside patio. We all know how hot it gets here in Vegas, can be a scorcher!
Only thing I don’t care for is when one of their workers always brings it to your attention that «YOU MAY HAVE A CHIP ON YOUR WINDSHIELD». & we can fix this through your insurance, before it gets worse bla bla bla. Then they will scope it out & mark it with a cross to try to get you to bite.
Ive had 2 brand new cars both with scratches on windshield far from a chip. Both are on the road ²⁴⁄₇ with no problems. This is typical with the high winds we have.
They will always try to throw that sales pitch in to see if a customer bites. Come on now. Use your time more wisely. No one is taking the bait!
Other than that they do a Good Job!

I usually wash my own car, but when the wife got a used Acura MDX in BLACK of all colors… I gave up. No matter what the Hell I do, when I washed it all it left me was streaks and sore wrists. Black leaves scratches and swirls no matter what! It drove me crazy. Not to mention every time I washed it, the darn thing took a chunk of my afternoon. One weekend after I got it washed and waxed… and it rained two days later… I said ‘F this’. I’d rather be chased by a horde of hungry walkers than have to waste my time washing this car again. I am taking this thing to a car wash from now on!
But I hate most car wash places because of the stupid brushes they use to clean your car. Majority of them are very harsh, and they leave tons of scratches! I have on occasion come back from a car wash and have had to use touch up paint to cover up some spots those brushes managed to mess up. But after much looking, I have finally found a decent car wash spot near me.
I noticed that Craig Road Car Wash has a few real low scores. That’s kinda to be expected with the volume of cars they do on a daily basis. Come on, desert dust mixed in with 100+ degree heat! Pay to wash my car? Yes, please! This place is almost constantly busy. Of course there will be some unsatisfied folks. Here’s a few tips about Craig Road Car Wash. Go early: they usually open around 8:00 AM most days. Go there early when the sun isn’t at it’s hottest and the place isn’t that busy yet. You will get a bit better attention for your sweet ride. Don’t like the work they did? Go over it as soon as you get your keys back and keep asking for things to get addressed. Water stains leftover? Have them wipe it over. Streaks? Have them wipe it over. Something missing? Definitely get this looked at BEFORE you leave the car wash. I always make them address something before I give them a tip, and on all cases so far they’ve taken care of my car. But, go earlier in the morning before it gets busy if at all possible. Also, think about it… workers are more productive at the beginning of a shift than at the end of a shift where they are tired and sore. The Las Vegas heat makes people go crazy, yo!
One reason I go to the Craig Road Car Wash is because they use soft cloth brushes for cleaning cars. To me it makes a big difference with seeing less scratches and swirls on your ride. The brushes move slower and are less damaging to your car. Another reason I go to the Craig Road Car Wash — prices! Some of the most competitive prices in town. I don’t want to constantly pay $ 100+ to get a black car detailed, but at the same time I don’t want a $ 7 cheapie car wash that will leave a black car worse for wear. Craig Road Car Wash has several different options and packages to get your ride ready for easy Sunday morning cruisin’. I usually stick with the Super Wash for my car. It’s under $ 19 and comes complete with just about everything your car needs to be clean, inside and out. For those in the know, the Wash ‘n Express Hand Was Manager’s Special will get your car washed and waxed for under $ 32. This seems to be one of their better specials. This is what I get when I want the black MDX to shine just a lil’ bit more.
Craig Road Car Wash also offers different full detail packages at good prices for you folks with fancy rides. Tons of people with sweet rides are here often. I’ve seen a Lamborghini getting detailed, as well as a classic Mercedez Benz from the 70’s. All walks of life. Craig Road Car Wash also offers additional services such as headlight restoration, and windshield repair at reasonable prices.
Another good thing about Craig Road Car Wash is their free car club. Use your license plate to join and every time your car is washed it’s tallied in their system. Once you get 10 washes, your next one is free. Not bad! I notice I’m here at least 1 – 2 times a month. Probably more since the dusty season is just ahead.
So in the end, if you want a decent car wash visit Craig Road Car Wash. No regular car wash here is perfect and folks will miss things from time to time. Just be sure to watch them like a hawk! Once you go black (car)…you might just go back!