Rakeman Plumbing

Awful service. Tech was not helpful at all, made me feel as if I was making up the issues I was having with my heater. Dawn had a real «i don’t want to help you» attitude as well. And dont even think about missing their call because Dawn will rub it in your face vs. SIMPLY HELPING THE CUSTOMER — I didn’t even mention I didn’t get a call. Would not recommend to a friend.

Should probably give your drivers a lesson in how to drive. Especially in a vehicle with your brand on it. It doesn’t make the company look good at all.

I called them and not even an hour technician is already at my doorstep. Technician only took less than 30 min to troubleshoot and replace waterheater gas valve. Look for Mich. Very knowledgeable and professional.

In 15 years I think this is the 3^rd time we have used Rakeman. Once again our friends at Rakeman Plumbing did a great and quick job for us. «GG truck #9 (-: »
One of the best parts is there is no BS. Had a water heater that was still under warrantee and called several Plumbing companies and everyone had some BS story, my model was obsolete and there was an upgrade charge, Nooooooo not a problem at Rakeman, one guy told me if it was older that 6 months the building codes required $ 100’s in up grades Nooooooo not a problem at Rakeman.
I always call around and always end up back at Rakeman Plumbing

Called Saturday night for a plumber to replace our main water supply valve that was frozen shut. He arrived in 45 minutes, was courteous and did the work quickly for a fair price. We’re very happy with Rakeman and Jim.

Courteous, professional, knowledgeable with fair prices. I wish I would have called them first instead of Roto-​Rooter Rip-​Off.

I’ve called Rakeman Plumbing several times in recent years and have always been extremely satisfied with their service and their on-​site service personnel.

Good & bad reviews about plumbers saturate the internet because each of us has our own expectations and I suspect some reviews are fake or paid reviews. My name is Glenn Welt. In 19 years as a Vegas/​Henderson resident, homeowner, business owner, consumer advocate, photojournalist and perfectionist, I’ve experienced good and bad contractors. Thousands of Nevada homes were built using Kitec fittings to connect water lines. I ignored years of notices about the defective fittings, the lawsuit, the settlement and ability to get free replacement fittings because I believed my home did not have Kitec. May 2015, a neighbor mentioned that his home was re-​plumbed 2 years ago by Rakeman Plumbing and that I could get a free inspection of my home, so I phoned Rakeman. Rocky Gerber knew exactly where to look for the Kitec fittings because his company has re-​plumbed many homes in my neighborhood. He made 3 holes in my walls and showed me the Kitec fittings. BOTTOM LINE: Rakeman Plumbing did such a great job, you can’t even tell they were here, despite having made 14 large holes to replace pipes and fittings in 3 rooms of my home. They carefully covered all my furnishings and flooring so nothing was damaged. There were 2 minor «hiccups» along the way but Rakeman rectified them within 1 hour, which impressed me even more because some plumbers are slow to respond after a job is completed. Rocky Gerber, Kristina Williams, Robert Murph, Sergio’s team and the painters put a big smile on my face. Kitec fittings might have failed and flooded my home at any time. The Rakeman team removed all that anxiety. When they repainted my walls I was amazed to see a 100% perfect color match and they left me with extra paint as a free bonus.
It doesn’t get any better than this.

I really despise calling maintenance workers at anytime. It makes my stomach hurt. When I had to call a plumber on Mother’s Day this past Sunday, I just wanted to whine AND cry and throw a tantrum.
So at 5:00 pm I went online and searched for a plumber that knew manufactured homes because my dad lives in one and their parts and machinery are different. James at Rakeman Plumbling answered the phone immediately. I cringed when I asked the price because I knew it would be ridiculous. He said $ 112 an hour plus parts. Not too bad, but I did start to sweat a little. Two things were wrong: the water heater had a leak, and the sink in the master bath had a leak. James says he’ll be there in a few. And he was. And let me add that the website was honkin and he came loaded with every part in a very big impressive truck. Their motto, «A flush beats a full house». My marketing ears were perked.
He looks at the water heater and tells me what’s wrong and I was thinking how happy I was that my ex-​husband was an engineer with a degree in piping who builds refineries at Chevron. Yup. I am in the know. Well actually, my ex-​husband is German and has three degrees in engineering but who’s counting…
At the same time James checks out the master bath and tries to repair the leak but that is fruitless. I know because I replaced everything I could but it needed a whole new faucet and hardware and he had tools that would rival my fathers antiquated ones.
Well, he fixed the water heater and said it would be cheaper for us to buy the new faucet and he would come back the next day and install it. We said yes please! So my dad and I hightail it to Home Depot before they close because now it is 8:00 pm. We get the faucet and we’re back in time for The Good Wife. That’s right. You heard me. SEASON FINALE and I’m not gonna miss it. Leak or no leak.
Next day as promised, I get a call asking if James could come by to finish the job. Not to mention he hasn’t been paid yet.
He arrives as promised and installs the faucet. I get a call from my dad wanting to know if the amount was right and should he pay. He tells me $ 360. $ 112 per hour (2 hours) plus $ 120 in parts and tax. I said pay the man. It was worth every penny. And toke him too… that’s tip in Vegasese…
BTW my dad is 86 and the last time that faucet was changed was over 22 years ago when my ex-​husband changed it out. We had been visiting from the bay area and my dad couldn’t go gamble with him until the faucet was done. My ex changed it in less than 30 minutes and off they went.
Good times… ;)

While the painting company they contract is awful, Rakeman plumbing is a good company. The management actually takes time to follow up on their work and personally comes to your house to insure everything is to your satisfaction. Thank you Rocky for being so kind and we recommend using this company in the future.

We had a leak at the water pressure return valve in the garage. After being warned that this company was notorious for overcharging I stupidly went ahead and called them. When I asked him about alternatives to the overly inflated charge to replace the worn valve all the plumbing tech could offer was some cheap car salesman pitch. Red flags go up when the guy greets you with «how you are going to pay» then the repair charge mysteriously went up when told the property was a rental.

these people are among the worst… I call them Rapeman because they are a total rip-​off. If you know anything about plumbing watch the work they do. Pipes are to flow down not up, and that is just the start. Over charging, doing work that really wasn’t needed and so on.
It’s been a few years and every time I see their trucks I still scream…
One of the reasons you see so many new plumbing companies in town is because all the good people they had working left and started their companies or to work with places they get treated much better

We have a mobile home and a problem with the bathtub draining. We had Charlie come out, long story short. Charlie and Gary came out had to go under the trailer to fix the problem. One and a half hours later all was fixed.
Reasonable price and great guys to do the job. Will definitely call them again when we have a problem. Thanks guys!

I am amazed at this story about Rakeman’s Plumbing in North Las Vegas and I want to thank them for being an honest business that goes the extra mile for loyal customers — a rarity in Las Vegas, in my experience.
My elderly mom and dad have encountered several scams and «elder abuse» monetary issues in managing their home in Las Vegas since 1995. I have taken a few of these on for them from Los Angeles (the least of which was Home Depot, who eventually made good on the $ 500 issue) because they are simply not tech savvy enough — although they are intelligent — to maneuver today’s complex digital business world when things go wrong — they’ve been retired for 20+ years. So I was grateful when they used Rakeman’s for a couple of bigger plumbing jobs on their house and they seemed satisfied and felt the pricing was fair.
Then recently, they had a toilet issue, so they dropped into Rakeman’s to ask if it was something they could help them to fix. To my amazement, one of the Rakeman workers went to my parent’s house and fixed the toilet for FREE. This just does not happen in most places.
Please support this extremely decent business — who does good work at a fair price — and values human beings over hourly billings. It meant the world to my folks and to me for them to be treated so well.

Never showed up when they gave us an appointment to check the pilot light. My boyfriend called to ask why, the receptionist hag named Dawn yelled at him through the phone and was completely disrespectful and a witch to deal with. We were so shocked given as how THEY didn’t send a plumber when we had an appointment and all we did was ask what happened. I wasted my day off from 12pm to 5pm waiting for nothing.
I wrote them an email about my complaint about Dawn and never received word from them. Terrible service, the woman who answered the phone named Dawn needs to take her Midol before assisting customers. She should be fired.
They did send somebody later on that day. Guess what? The pilot light is still broken.
Absolutely ridiculous business. Wouldn’t recommend them in a million years.

Very polite service when I called Rakeman plumbing yesterday. Charlie was at my house within the hour without having to pay a diagnostic fee as with two other plumbers I called. Fantastic service, polite, efficient and knowledgeable. Will definitely use again. Thank you Charlie!

When we had a hard freeze on January 14, 2013, we called our buddies at RAKEMAN plumbing. I call them our
bubbies because they have helped us out before. This time our water softner loop/​spigot to the outside of our garage wall gave in to the freezing temps. We called and they appeared. They must have been crazy busy, but they had a «technician» at our house in about an hour. Corky showed up ready to go to battle with the frozen pipes. Within minutes he had it narrowed down to the stub-​out for the garden spigot. Fixed it pronto and charged us a very reasonable rate. Considering the amount of calls he had yet to answer and the potential damage, he could have charged us almost anything. Not Corky… we would have him back anytime. These are GOOD PEOPLE at RAKEMAN ! ! If you want it done right, done fast, and don’t want to be over-​charged, RAKEMAN is (are) the people you want to call.