Wingstop

Louisiana rub is the best in the bizz!!! good flavor and the right amount of spice!

Fries were not fresh. Chicken was OK, but not great. Service really slow and didn’t ask if needed anything. Prices are a bit high for just wings. I’ve been there 4 times so far. It’s about the same every time.

If I could vote zero stars I would. The garlic parm wings here are terrible. They’re plain wings sprinkled with parmesan cheese and minced garlic at the bottom of the tray.
There are tvs inside to watch the football games but good luck getting the sound on. Apparently none of the tvs have sound. This wouldn’t have annoyed me as much as it does if there was a least music on in the restaurant. All I had to listen to while eating was the music coming from the kitchen and other customers talking.
I ended up throwing away most of my food because of the quality. Definitely never going to a Wingstop again.

The best, I eat here all the time

It’s Wingstop. The food is very consistent and it’s much better quality than Buffalo Wild Wings. The wings are a good size, the flavors are all pretty good and can actually get pretty spicy if you get atomic. The fries are good. They’re never crispy, but they’re seasoned well and have pieces of potato skin still on them, which is always a good sign to me. They also have the Coke freestyle machines. Can everybody say peach soda!

This place is friggen awesome!!! Since Buffalo Wild Wings wants to be a bunch of gun hating commies I decided to look for an alternate wing shop and I have found it. This place literally has the best wings in town! I love to grill wings but I can’t even lie, this place blows my wings (and Buffalo Wild Wings) out of the water. First time we got the fries they were a bit salty so next time we ordered light seasoning and they came out even perfect. The wings are just absolutely amazing, not sure what they do to make them so good but keep doing what you’re doing!

It’s a mad house in here. All the employees are running around like crazy and no one knows what’s going on. The female manager seemed to be the most unhappy with her customers. This location is by far the most incompetent staff I’ve seen. The wait time and staff is not worth it.

Ordered take out, when I got there to pick up my order there were 4 workers. All of them talking like if they were on break. Finally one recognized me to help me. When u got home j realized I was missing things from my order. Went back a f they would not redo my order. They were expecting me to eat a cold meal. Spoke to the supervisor and he was not authorized to do anything. Only give me what u was missing. I ended up asking for my money back. Wrote an email and haven’t received any response. Their customer service is big there. I would not go there again!

I have to have a taste for wings to eat them. They’re not my favorite food to eat, but I do generally enjoy them when I have them. My favorite place to get wings, based on quality, is Wingstop.
I’ve been to Wingstop 3 times and this location all 3 times. There’s a bunch of things I truly appreciate about this place compared to other places. There’s also a few I don’t enjoy so much.
First of all, from here on out when I go, I will know exactly how to order, to get the biggest bang for my buck. At first, I was confused on the prices compared to the quantity. I don’t quite know what I ordered my first time ordering but it was much more expensive than my last two times. I realized on my 2^nd visit that I can get the 12 piece combo that includes a large fry and 2 drinks, all for 17.99. I usually add 3 extra wings for 2.99. That gives me just enough to split the food with my partner and pay less than 23.00 while doing so. Perfect!
I like the favors that they offer. Anywhere I go, I generally order some variation of Garlic. Here I get Garlic Parmesan. I enjoyed them, although they do put a lot of Parmesan on the wings. More than I’ve gotten anywhere else. It can be overwhelming, but I’m not big on complaining. Also, I’ve tried the Lemon Pepper (L.P) flavor, mild and Spicy Korean or something like that. They’re all really good, but I would like more salt in the L. P flavor.
Since the 1^st time I went, the wait has gotten shorter and shorter. The very first time I went, I waited about 25 minutes to get my food. The 2^nd time was about 20 minutes and they 3^rd time, the quickest wait, was only like 10 minutes. It does depend on the time you go and how pack the place is, of course.
The first 2 times, the place was packed. The 3^rd time, I thought I would be smart and call before I left my house (12 minute drive) so the food would be ready been we got there. I felt really smart when the girl picked up and put me on a 5minute hold, I just knew they were packed. When she finally came back and attempted to take my order, she just couldn’t get it right. Her attention wasn’t there. She was repeating things I didn’t order. I ended up getting irritated and telling her that I will just come in and order. I felt like I was just wasting time and we were starving.
When I made it in to the store, I could tell by her voice, I was working with the same girl. She was just as inattentive in person. She was looking around and paying attention and talking to other cashiers as they took orders. I guess she was making sure that they were taking orders correctly or she could’ve needed help. Either way, I had to repeat my order a couple times.
When we got the food, it was just as fresh as the previous times. The Cajun seasoning (.10 extra) fries were perfect. They were seasoned to perfection. Really everything tasted incredible.
I also like the fact that the plates, condiments, napkins and everything else is self serve. I hate asking for plates and napkins.
I would definitely recommend this place, especially on Mondays and Tuesdays because the boneless wings are .70…

Overall one of the best wing spots in the area. I like my meals extra well done :) price is on the high end but it’s clean and they are friendly and fast.

This place is great! They are always friendly and the food is good. I like the new expansion, it looks good. The location is conveniently located.

The last couple of months I’ve been stopping at Wingstop in the Santa Fe, wings have recently been an excitement due to their newest addition The Korean spicy wings… wow deliciously good…
Last night I had a mix up in my order and call this morning to the manager ‚…Diana, wow, took care of the mixup efficiently and promptly and delivered great customer service, promoted up sales with their other flavors. Living here we sometimes don’t always recognize great customer service and this gal reeks of it… all of these team members are considerate, proficient and respectful ! as I was enjoying my French fries Diana brought an elderly women her order and noticed a spill, she was right on it, customer safety. .Yahoo this manager cares… someone needs to give her a shout out… GOOD JOB DIANA! When you come to visit tell her Katherene sent you… lol

The ONLY reason I continue to come to this place is because it’s literally around the corner from my house and I’ve always loved the wings. But their inability to complete an order with the time frame given is soooooo frustrating. I’m in their restaurant as I write this. I made an online order with a 30 minute time frame. My order would be ready by 130. I arrived a few minutes late. I ended up still waiting another 30 minutes for my order. Funny enough there was another gentleman there as I was paying complaining about the same thing. I’ve refrained many times from writing a negative review about this place. But come on. EVERY TIME, EVERY SINGLE TIME. This seems to be a common complaint from numerous customers posting on Unilocal.Isn’t it time to rally your team together and make some changes???

Update: since my visit one month ago, I was contacted by Wingstop and invited to retry them with an offer of free wings. Unbeknownst to them, I went on my own two weeks ago and the service was excellent. I even had the same person who tried to make good last time take my order and had my wings ready in 17min, although they didn’t make them well done as I asked.
Today I called in an order well done and Marbella said 25min. She was at the counter to greet me, take payment, and my wings were ready inside of the 25 min wait period despite having a busy crowd to cater to. Kudos to you Wingstop on the two saves.

This location is lame! Called the night before to place a large catering order so we could provide lunch for our staff. Apparently, they will not take large orders over the phone. They require you to come pay in person, which then means you have to waste time waiting for them to cook the large order. I offered to give credit card info so that it was paid for, but they still refused. I cannot understand a business refusing $ 200 worth of orders.
Interestingly, the location at Santa Fe Station was easily able to accommodate this order without a problem.
The management at this store needs to go back to school and learn what customer service means!

I was extremely displeased with the level of service I received from the attendant that was packaging my order. Not only were my wings overcooked. She forgot to place the sauce with our order. Then when I had to drive all the way back to the store after taking my order home to eat. I revisited and asked her for the sauces she had forgotten on my order.
She then proceeded to lie and say that she had placed sauces in our bag. She basically called me a liar in doing so. As if I’d drive back after spending 48.79 just to lie about sauces on my order.

I don’t care for too many chain places however, when it comes to my niece and nephew, I’d eat fast food for them. Or in this case, Wingstop.
During my annual trek to Las Vegas to be with family during the holidays last year (last month), the kids chose Wingstop for dinner. So, I place the phone order and I have to repeat myself a few times. I really don’t understand why places that take phone orders don’t assign someone who has better than average communication skills. This doesn’t mean just speaking, but listening too.
Anyway, I arrive and of course, my order is wrong but I’m told not to worry, because they’ll be able to correct it right away. Well, I’m sure you know what that really meant. After a while of waiting, I’m off with the to go order back to eat.
I’m actually enjoying the smell of the hot sauce in my car on the drive back to the house and for the several days afterwards. Whoever packaged the wings, did a piss poor job. I’m glad it was at least an odor I can live with however, it took a little bit of work to get the stains out of my front passenger seat.
As for the food — I didn’t get sick however, the wings were dry and without sauce, void of flavor. I ordered a forty piece however, the fry order was enough for maybe two people. Same for the veggies. And for the amount of wings and veggies, two little cups of dipping sauce!
So, the food wasn’t disgusting, just not very good. Just didn’t care for the service and the lack of taste with the wings. But, at least the niece and nephew were happy.

When Wingstop first came to Vegas, eh 10+ years or so ago, I was a huge fan. They seemed to have a good quality product, the price was right and it was another option for chicken wings, one of my favorite foods. Maybe it’s just me, but over the last couple years they’ve just moved in line with the rest of the chains like B-​Dubs and really don’t have anything unique to offer.
This particular location I believe, is one of the largest ones in town, besides the BWW-​esque Wingstop Sports locations. After expanding into the building next to it, they’ve got a pretty large layout with a whole lot of available seating. They’ve used the space in a way to make things like getting napkins or drinks more convenient, by have two stations on each side of the restaurant. What they haven’t done though, is figure out to show sports events, such as the NFL playoffs. We visited here this past Sunday and there was only 2 other guests dining in, yet someone had to ask to get the sound from the game and their TV feed is terrible… skipping, freezing, low quality, etc. I’m not even a sports super fanatic either, but this was a joke and annoying to watch. I got to say, the place wasn’t even that clean either. Our table was greasy and even the kitchen, which you can see from the counter, was a mess.
As far as service goes, there’s one guy who we’ve seen on past visits who is very nice and helpful. The rest of the employees though, seem to be just annoyed at work and have basically no customer service skills. I guess it’s a good thing this isn’t a full service restaurant, for their sake at least.
Sadly, the food really doesn’t save the place either. It’s always so hit and miss that we’ve nearly stopped eating at Wingstop altogether. Unless you ask for wings well done, they come out soggy and slimy. It could partly be due to the fact that they drown the wings in sauce. This last visit, I ordered original hot and Cajun, both of which were so over sauced that I could barely hold on to them. While the hot has good flavor and it’s not overly spicy, the Cajun was one of my least favorite things I’ve eaten here. It was basically Cajun seasoning that seemed to be tossed in water, but not mixed well enough. They were still drenched, but small parts of the wings had clumps of seasoning that made them difficult to eat. The fries are normally good, but similar to wings, come out greasy and soggy unless ordered well done. Seasoning on them is usually pretty inconsistent and can sometimes be so over salted that we end up not finishing half or more of the order.
With the combo that includes 8 wings, fries and a drink for about $ 10, the price isn’t terrible, but it’s not great either. Reason being is that sometimes you’ll get decent wings… but you’re more likely to get smaller and dried out ones. I will say their dipping sauces are pretty good though, which helps a lot when you’re taking a crapshoot on food quality.
I’m not really sure what’s happened to Wingstop over the years, but with so much inconsistency and lackluster service, it’s definitely not my first choice for wings. My advice is stick to the deal days where wings are discounted and any other time, go somewhere else… especially if it’s a game day.

I have come here multiple times and I was once again able to get some good customer service and some good food.
First off, I always appreciate a business that will make sure to get you the best value available. I had ordered some blue cheese sauce on the side, and the woman who took my order recommended a single bigger and cheaper size instead of the more expensive individual containers I initially wanted.
I ordered some garlic parmesan and original hot wings. When I came in and picked up my order everything was finishing being bagged up, so I didn’t have to wait long in getting my food and heading out.
When I got home, the wings were hot and crispy with the perfect amount of seasoning and sauce covering everything.
This is my go to store for wings. There is a crappy Wings restaurant that Is minutes from my house. But I will always take the extra time to drive to this store amd get consistently good food and service.

Called in our order at 12:35 for pick up. They told us it’ll be ready in 18 minutes. We arrived at 1:08 & paid for the food. We waited and waited and still no food. We never really had an issue with Wing Stop before. Usually when we call in our order, we arrive & everything is ready to go.
At 1:24 we asked why we don’t have our food yet & it’s been almost an hour since it was called in. The lady went in the back and got our food order. Apparently it was sitting there the whole time. WOW. No apologies or anything.
Didn’t give them 1 star because the food never disappoints. Wish I could say the same for the staff today.