Hegenberger Arco

Had the gas attendant call me «stupid» when questioning my purchase as I handed him cash BEFORE he could give me the full price of my transaction. This is the United States of America, and we have this culture of politeness and customer service. Speaking of customer service, I filed a corporate Arco complaint and still have not heard back. Enough of dealing with the inept management of this store. Just go directly to corporate. Email

Great prices. Seriously, it’s $.15 lower than anything for miles around here. 25 cents less than the Shell station right across the street. For cheaper gas you have to go to the Arco in San Leandro!

So I lived in this neighborhood long ago. I com through every once in a while but yesterday (1−2pm) is my hope that I never ever have to visit that place again. Not sure what those clerks problem was because I don’t spend My money in place that are so rude and they both laughed and face while taking my money so I asked for it back. His response was «we don’t care we get more money» Besides this company is responsible for that oil spill and their cletks are ghetto n rude. Heck to the know so I ask for my money back and went across the street to Shell. I rather pay more than to let sone silly non speaking teens bring me to their level of ignorance. I am 51 years and I need respect as I give it. AM/​PM and their employees need a makeover. Rafeal and the girl with all that nakeup. PEASANTS

My husband put $ 50 in the machine. Mind you there is no sign posted stating that the machine does not accept $ 50 bills. The machine was jammed and the money would not come out. The employee took my husbands number down and said the manager «Daniel» will call. She in return gave my husband the phone number for the gas station itself.
We received no phone call and decided to call him ourselves. The employee said he will be in at 9 am. He did not call so we called again. Second time they said he left for the day.
This morning I called again and he hung up the phone in our face 8 times. He stated the machine will not accept $ 50 and that’s something we already learned through this experience. My husband told him to go to the pump and see if it’s jammed. Therefor Daniel can further investigate the situation. He was not interested and hung up the phone.
I kept calling back so that he can give the owner my phone number. Daniel hung up in my face.
I called the Oakland police department and I was advised to file a cival suit. I will take that advice and we will see you in court.

So packed all the time!!! Watch out for the hyphy people!
Granted this place ia pretty cheap for gas, but you got to keep your guard up! Times are tough, but hey don’t let the people posting around and asking for money get to you, ain’t that scary, just be confident.
CASH ONLY or DEBIT CARD ONLY NO CREDIT
sometimes the machines don’t give recepts, so if your the type that budgets your money/​gas/​miles, be prepared not to get a recept half of the time.
OVERALL: be confident when your here and don’t let the people bother you. Keep if real and don’t pick a fight.

This place was creepy, the stupid machine would not take my ATM card AT ALL, and I wasn’t sure if the creepy machine would give me any change back. so I only put $ 40 in my car because I was sure it would all fit in the tank.
There were creepers whistling at me, I was getting rained on, people with 30″ rims were all staring at me like I was a little space alien, all kinds of cars were speeding around, backing up without looking, it was total madness & I thought I was going to get run over numerous times in probably less than 5 min… and…I’m never coming back here again. K thx, bye.

Today was a calm day. Crowded, but calm. No pan handlers, no wait and the debit card machine worked at the pump — even if they don’t give you a receipt! The best price in town on this East side. If you don’t mind dealing with the regular ‘hood life at this spot, it’s the best place on the East side to get your gas! Be aware though, the freaks come out at night — actually I think they exist ’round the clock at this joint! Keep your eyes open and don’t get caught sleeping!

If you’re trying to save 50 cents, maybe this place is worth it, but for me I’d rather drive to the other side of 880 and pay 8c/​gallon more without the 45 cent debit card fee. Why? First, the pumps here are SLOW. It took about 10 minutes to fill up 10 gallons. Second, this place is a complete zoo — I wouldn’t be surprised if your car gets side-​swiped if you come here regularly. And it’s not in exactly the nicest area of town. It’s nicer a mile west.

i agree completely with shanghai.
there is nearly always a line of cars to get in.
the prices are the lowest, or nearly the lowest in the area.
however, there is almost always someone hassling the customers to wash windows for a dollar, or pump my gas, or have spare change.
i’m jaded, no!
they only take cash or atm cards for a 45c (I think that’s it still) fee.
there are alot of pumps, but’s it always a clusterfuck or cars going in and out, going the wrong way, cutting in front of others, etc!
i’ll just go to the station on high street!

they have the cheapest gas prices in oaktown, but the craziest gas guzzlers. be prepare to someone to cut in front of you when you try to gas up. or worse.
not good here at nights