Wells Fargo Bank

I can see that I’m not the only person who thinks that the service here is terrible. I had to wait eighteen minutes to break a $ 20 bill. Why… because three people at a time are helping each customer (because they’re improperly trained.)The line was out the door and the employees that are standing around won’t make eye contact with you or open additional windows. They know this is their busiest time of day so why have two windows open with three people working at each one. trying to figure it out?
****I finally got up to the counter and I said that I just needed to break a bill and it was a really long wait. Her response: «I guess you should have gone to the grocery store. » seriously? She needs to work in a morgue or somewhere that conversational skills aren’t necessary. I also have an account here and now I know that I will go through another institution when I buy my house.

Do not bank here! Worst customer service ever! Just want to cash a check and have to wait for an account representative to «verify» my check which is code for «sell me on opening an account». Talked with the manager and was given the we don’t have phones to verify at the teller. It’s Saturday. They can’t verify anyway. Again, do not bank here! Never been treated like this by someone who has my money! Horrible bank.
Update: 45 mins and they didn’t even call anyone just as I thought. Just done at the computer while trying to sell me an account. Wow!

Ok so there’s a business line for business customers… But the manager (red hair with the glasses) tells me to get in line with the rest because they are short staffed … This place is rude and doesn’t know how to treat their customers… I have 9 accounts here and I think I’m going to take my business to another bank .
I don’t wanna hear excuses I wanna see results

great speedy service, River was able to point out a few money saving tips for me too!

Lines lines lines & poor customer service. I came in to cash a check drawn from a Wells Fargo account. Waited over 45 minutes for a «banker» to verify my (Wells Fargo) check. After verifying they were only able to give me the $ 2000.00 in $ 20’s. What kind of bank dose not have $ 100’s. Seriously people your way better of with a credit union vs. these big Wall Street firms! So glad I stopped banking here 10 years ago!!!

So slow here if you’re in a rush or have kids with you don’t come here. I hate this place not convenient
at all. Going back to navy federal and canceling my Account with Wells Fargo.

Very helpful banking staff. Old school. Nice friendly and polite. A welcome change from B of A or Chase.

Super clean and fast and friendly staff!