DoubleTree by Hilton Hotel Anaheim – Orange County

I found a razor blade in my coffee!
So I call the front desk for more coffee cups and coffee. a guy fro. House keeping brings it up. I make my coffee and proceed to open my sugar when something fell in my coffee. I didnt know what it was so I searched my room for a spoon to pick it out. I thought it was a pack of sugar. I was still gonna drink it– I found a fork from the night before and couldn’t easily scoop it. For some reason. When I lifted it up, it was a freakin RAZOR BLADE! I’d never seen one like that in real life before. Still waiting for the girl I made the request with to call me back. Update to come. ⁶⁄₂₄ 10:27a
Update– no one apologized or did anything to accommodate. They just used me to train the new security guard in how to handle an incident report. Yet they didn’t have an official form for the incident report. I wrote the incident on a lost items form… This was just the icing on the cake– there was an incident with the shuttle pick up and housekeeping… I definitely didn’t feel welcomed at the doubletree Hilton in Orange.(by the way check out the pic I posted of the blade) I absolutely felt they didn’t want me there. (Don’t worry guys, I got the message. Oh and Liz at the front desk– thanks for not giving a… «care» …I never received a follow up call from your supervisor Jennifer P.

I stayed here for a week for the business travel. I checked in on my app in the day prior to my arrival.
When I arrived at the hotel around 4pm, my room wasn’t ready; however, the receptionist upgraded me with a better room with complimentary breakfast during my stay which was very nice.
The breakfast was okay though. They had fresh fruits and hot dishes (scramble eggs, sausages, pancakes, French toasts, potatoes, etc.), oatmeals, and breads. You can also get made to order eggs. I usually only eat fruits in the morning, but fruits were the same every morning. I wanted to see more varieties.
I visited a jacuzzi/​pool and a gym on site. They’re fairly nice.
The parking is easily found, and a valet is available. They have a complimentary shuttle to downtown Disney which is nice.
An issue during my stay was wifi. Wifi was very weak, and I had a trouble connecting wifi. I had to call a guest service, but they couldn’t help, so I had to call AT&T which I spent almost 30 minutes waiting/​resolving an issue.
Other than that, I had good experience.

The hotel is clean and the staff is friendly. The cookies upon arrival are delicious. Two star review as they charge $ 15 for parking, we had two cars so that definitely added up, and not offering free wifi. It’s ridiculous to have to pay $ 11 for wifi for 24 hours. While the hotel is nice, the nickel-​and-​diming their guests is not.

Parking is a joke as this place. They replaced a person with a machine, so it takes 45 mins to an hour to get out of the parking lot after an event. Clowns! Wake up! Do what’s right for your customers! Not convenient!

Really good hotel if you’re planing a trip to Disneyland. they provide a free shuttle to disney as well. When arrived there was a problem with our room while waiting they gave us free cookies and a discount which was appreciated. Rooms are descent size.
PS. There’s a Starbucks in the lobby

Best Disneyland hotel !!! Upon arrival they gave us a free cookie that was delicious. There is also a Starbucks on the lobby which is why it got 5 stars. The room was big and very clean. We also were able to see the Disneyland fireworks from our room. Plus there is a shuttle that takes you and picks you up from Disneyland

I’ve been a Hilton Honors member for a couple of years but haven’t had the opportunity to stay at a Double Tree facility. This is my 2^nd stay at this property.
Location — great, l to my business needs with lots of local restaurants and next to an outlet mall.
Price — affordable for both personal and business travel.
Facility — nicely laid out, comfortable rooms, convenient on-​property restaurant & separate well-​stocked bar.
Staff — OUTSTANDING! From the valet/​greeter, front desk, bartender, shop operators and porters, they all have a ready smile and willingness to help. Impressive.
This place is more than a warm cookie and fluffy pillows, it’s a great example of the Hilton brand and property pride! Well done!

I have absolutely no complaints about this hotel.
On arrival we came 3 hours early and they let us check in (but do not count on that!) welcomed us with warm cookies!
Me and my gf decided to book here when visiting Disney land on Christmas, very good idea, we chose this place based on average reviews and the cost was way under what other hotels were charging for a Christmas weekend here.
I believe it was about 15 minutes from the Disney Land park, they offer free shuttle service I believe year around but double the shuttles on xmas, with a VERY VERY nice, informative and talkative staff. They give you a schedule when the shuttle drops off and picks up I think it’s every hour that the park is open.
The cleanliness. NICE! The room we had I believe was the deluxe with a king sized bed and a business table. 37″ TV, coffee maker, safe, clean water, lots of complimentary soaps and lotions, ice makers on every floor with vending machines, beds super comfortable and clean, room service is active, very nice design actually looks updated and a wonderful view of Anaheim (see pics)
There was 18 floors in this hotel I believe and if I remember correctly we were on the 15^th and the view was very nice.
MANY places to eat surrounding this area all the fast food you can think of and even Ruth’s Chris and outlets to shop at including Nike outlet.
Parking is the only turn off but this is at almost every hotel, it was $ 15 a day.
Starbucks inside but not like the real ones, very limited drinks but there’s about 4 Starbucks within a 2 mile radius of this place lol, bar inside as well.
Overall we were very surprised by the quality of this hotel and especially from our bad experience at red lion hotel last time. It made us appreciate this place more, don’t expect jacuzzis in the rooms but this place is far from tacky, you will notice that as you walk in and see the lobby and BAR!

Its really hard to find a good, moderately priced hotel near Disneyland. With that being said, this place was decent. I would probably return during another Disney trip.
Pros: free shuttle to Disneyland, warm cookies upon check in, friendly staff, no resort fees or taxes, $ 15 parking, free wifi for AT&T customers
Cons: the beds aren’t very comfy and they are double beds… not queen. Check out is at 11am and since this hotel is primarily used for conventions, they are usually booked and won’t offer late check out.

I am used to exceptional service and amenities. I have no complaints about the staff but more complaining about the hotel itself, I reserved a block of rooms for my wedding, all our guests had the same complaints as me.
First off, there were no fridge or microwave, that almost seems standard in all hotels now. Also when we arrived no bell man approached us to help us with luggage the rooms also had no towel racks and seemed very empty. Our toiletries items were not replenished after each day.
I am not used to this poor quality of Hotel especially from a Doubletree. stay at the doubletree in Anaheim on Harbor.

My family and I enjoyed a pleasant 2 night/​3 day stay here. The location is very close to Disneyland and Downtown Disney, but there’s still plenty of other places to check out while in the area. Back to the hotel — the employees were all very friendly and welcoming; our check-​in included warm complimentary cookies! The lobby was still decorated for the holidays (which always gives me good vibes), and I also noticed a bar/​lounge area and a Disneyland ticket purchasing station. There’s also a café and Starbucks near the elevators.
I was pleased with the overall cleanliness of the hotel, especially the lobby bathrooms (something I’m always cautious of) and our hotel room. Our hotel room included 2 beds, a TV, fridge, safe, microwave, and plenty of outlets to accommodate for our constant need to recharge our technology. The beds (in my opinion) were extremely comfortable and easy to sleep in — if you’re a fan of firmer mattresses and pillows, you might not enjoy the experience as much as I did.
The only gripe I have about this place is the $ 15 charge per night for parking in the lot across. Overall a great experience, and would definitely consider coming back!

I have stayed at this hotel lots of times more for business than pleasure but love the convenience of the hotel and how close it is to everything. For business you can walk to tons of restaurants And shopping and for pleasure they have a free shuttle that runs right to Disneyland all day/​night long. The rooms are very spacious and always clean from my experience and the staff is always very friendly. A couple other nice perks are they have a Starbucks right in the hotel and a great breakfast buffet in the morning. Personally don’t like buffets but I know the times I have been here with my kids they love this part of staying here and at night it converts over to a half way decent place to eat… plus the most important part every time you check in they give you FREE warm chocolate chip cookies. Personally not a big sweets person, but these cookies are really good. If I am traveling for business I will usually pick up a canister and bring them home for my girls they also like them that much… lastly on a recent trip they did a bunch of remodeling in the lobby area and really opened up the bar area and looked super nice.
I would highly recommend this spot whether personal or business…

After getting a good rate online we stayed here on a Sunday night.
The location itself isn’t right next to Disneyland, but that makes parking ($ 15!) a bit easier and the hotel itself was very quiet and all the staff friendly. Check in was quick and so was housekeeping when I called for towels and a mini fridge.
The room was comfortable, modern and quiet. There was lots of room and the décor was your standard Hilton style – lots of bland/​soothing colors (read: beiges). The bed was very comfortable. The bathroom is standard size, but no fan.
This hotel has a Starbucks in the lobby and is within walking distance to the outlets. Score!
There is a shuttle that goes directly to Disney included.
I would definitely return.

This review is for the dining area /​bar area of the hotel.
Decided to eat in the bar /​dining area on a Monday night. The dining area has a relaxing dark ambience with pretty comfortable chairs /​couch like booths to sit in so essentially you feel pretty much at home. Being a huge wine-​o, I immediately inquired about their selection of cabs they had on hand. Our server Rebecca was very prompt in taking care of us and worked with her bartender on duty (real nice guy) to find me a great glass of red, and even recommended the cheese olive and cured meats plate to accompany my wine. It was fabulous! The cheeses, hard bread and capers were totally a hit with the wine I had. Excellent service here from our server and bartender! Would definitely hang out here for wine even if I wasn’t staying at the hotel !

As an attendee of a management training off-​site, I did not stay, nor did I pay. I was in a conference for two days refreshing my customer service skills. I rode with a co-​worker one day who ended up not having cash to get his car out of the lot, so yeah, then I paid… the lot attendant so we could get back to work. $ 10.
The conference room was fine. Not too hot and not too cold. They had a Starbucks in the lobby. Nothing like a hot breakfast tea to fuel up with.

Close proximity to the Angel stadium and Disneyland. The downside was that our window was directly outside of the Irvine hospital so the blaring noise of sirens was really apparent throughout the day and night.
Front desk service is pretty poor here. They don’t even check for your credit card that you used to reserve the reservation with and when changing method of payment to a different credit card, they don’t even check for photo ID. This goes for both the regular front desk agent and their «Director of Rooms». These are pretty basic procedures, but also mandatory I thought for the front desk, so this really bothered me.

Pros: comp items like toothbrush and toothpaste if you forget them; cookie upon checking in, nice view, free shuttle to disneyland
Cons: mandatory $ 15 valet parking (which sucked cox my significant other and I drove two separate cars), lady lecturing us upon arrival because we checked in «late»; no free wifi; average hotel; a bit noisy; asked for a king but got two doubles.
Overall, for the price paid for this type of brandname hotel, I am not satisfied with the services. Although Julio, the concierge, was very helpful. He directed us to the nearest bowling alley AND gave us a 30% off coupon to Dave and Busters. Thanks Julio!

I’m a Hilton Honors member, so I don’t have to embark on my usual rant about exorbitant WiFi costs.
I like DoubleTrees. The rooms are nice, the service is good, and the facilities can typically pass inspection by an annoyed brigadier general. This place is no different. It supports the DoubleTree brand very well. The fact that it’s a pleasant stroll to an outlet mall is a bonus.
Plus, after a long day of flying, changing planes, flying, picking up rental cars and slogging one’s way down the LA freeways, it’s kind of nice to have a desk clerk hand you a piping hot chocolate chip cookie. It’s kind of like your mom doting on you after striking out in your little league baseball game.
So it’s four stars from me based on the price point. Why not five? I have two quibbles.
First, the valet parking. Don’t get me wrong. It’s briskly efficient, and courteous, bordering on telepathic. But I’m really trying to understand why I can’t just stroll out into the parking lot and get the car myself. I mean, I could spot my incredibly ugly turd-​brown Kia Soul rental from where I was standing. It was only fifty feet away. Yeah, I know it’s $ 15 in revenue a day for the Hilton family. But, don’t worry, guys. I’ve got this.
Second, while the WiFi is free for Hilton Honors, you still have to pay more for the Enhanced WiFi. Enhanced, as in WiFi that’s had plastic surgery or something. So I was thinking that my Hilton Honors membership and the $ 200 bucks a night I was shelling out for two rooms would qualify me to watch Game Of Thrones. Foolish
me.
So, I guess I did throw in a rant about exorbitant WiFi costs. I’m just too damned predictable.

I am an hhonors gold member and I usually go to doubletree once or twice a month. Since my gf and I were so exhausted from disneyland we decided to book a room and sadly there wasn’t any premium rooms available online.
So I got to the hotel and talked to courtney and she said she will find a premium one that is quiet and a corner room. Then I asked her for a fridge and microwave since we have some wings and beer with us. Which they delivered right away.
Checked out and to my surprise she didnt charge me for the fridge and microwave plus I was only charged for a regular room not a premium one. Thumbs up to courtney and doubletree!

Exhausted from a long day of work in LA, I decided to stay over in Orange County instead of making my way home during nightmare rush hour traffic to San Diego.
I literally pulled off the highway and had my fingers crossed that they had availability. —I was in luck! Considering Anaheim/​Orange usually holds a ton of conferences, so I figured it was a toss up at the eleventh hour.
I was greeted by a very friendly valet service, and was graciously assisted at their reservation desk. The two gals who checked me in were wonderful. They were friendly, articulate, and even gracious enough to help me find an extra phone charger for my iPhone. (Thank you Lizeth & Melanie!)
The lobby itself surprised me. It’s very clean, updated and spacious, and they even have a Starbucks! Cha-​Ching!
I didn’t even make it up to my room first until I stopped into one of their restaurants. Such a customer minded property because at each booth in their restaurant they have an outlet to plug in your laptop. Great for their business appropriate guests. Maybe those silly questions they ask you really do go somewhere useful! «Is your stay for business or pleasure?» Well thanks for listening, Hilton!
I recommend this hotel. It’s close to the highways, near Disney, about 40 miles to LA, and 90 minutes from San Diego. Great location, great choice for your comfortable stay.
(I do have a few critique’s & reason I’m subtracting one star…1.) you can really hear the air traffic overhead…&…2.) I didn’t care for the fluorescent lighting in the room…& 3.) the pipes are extremely loud when someone nearby has their water running. Sounds like the Hoover dam!)