Neiman Marcus Last Call

I don’t get it. Some of the stuff (a lot of the stuff) here was hideous and the prices were insane. Is this what fashion is? The uglier it is the better? Design something no normal human being would wear then give it a ridiculous price tag to make people believe it’s actually worth something?
This store looks big but it’s actually pretty small and the displays are cramped. Customer service is nowhere to be found but when you do see an elusive employee, he/​she is probably too busy texting to help you.
I was in and out in less than fifteen minutes but not before having some fun with a stupid handbag designed to look like a rotary phone. Ugh.
I hate shopping.

Great deals and quality suits and shirts. Friendly staff. Picked up a great suit and Killer Cole Haan shoes.
The prices are much more afordable then the Neiman Marcus, Fashion island Newport Beach.
Today saved another 50% off!!!

This one is for Vincent. So my credit card was shut down due to fraud on Sunday, and of course I’m the worlds worst procrastinator. I waited till last minute to return my online purchase, so here I am freaking out thinking I can’t return anything back to my card. I called the store and spoke to Vince explained my problem and he was irritating me because he just didn’t seem to get my life crisis and suggested for me to call my bank and see if the card would accept returns. He also mentioned I could have an extra 2 weeks to return items, because they understand things happen. I called chase and sure enough they do. Thank you Vince for being so patient with me. I’m in the process of graduating so I am way too stressed out and impatient. I swear if I wasn’t this crazy right now… the normal me would have called my bank and asked them the question. Neiman Marcus take care of Vince he’s a keeper. Thank you!

Like I said in my former review, BEST CUSTOMER SERVICE EVER. I got my hot pink fringe suede leather skirt in sizes medium and it was too big and in a small size, but it was just so-​so and I decided I could do better. I got refunded by Customer Service so efficiently, it was fantastic, I was literally in and out after I tried the two skirts on.
I didn’t have any time to look around, but I definitely want to return because last time I came, I scored some really hot deals. I got around 4 pieces for around $ 275, but these were all high end designers that are so utterly classic that they were well worth what I paid.
I wish this place were closer to me because the drive is insanely far from West LA, but I drive because I love beautiful things and not paying exorbitant prices.
Plus, the sales associates are very professional, friendly, and helpful when offering their fashion opinions and having input. The service here is beyond 5 stars, but it’s expected from Neiman Marcus. They know when to help and also when to let me be the happy shopping person that I am.
I got very classic pieces and I know they will last me forever… Not only are they classic, but they’re very sexy, very in, young, and fresh. I am loyal to this location because I know the people who work here and they always recognize me too and we greet each other with smiles and catch up where we left off. It is wonderful to be able to have fashionable friends even if I have to drive a long way to visit. I actually prefer coming to this location than the outlet in Camarillo, but that is just a personal preference because I rarely find anything at that location. To me, this location seems like it has a better selection than Camarillo.

I am a guy, I am not worried about what season my clothes are for, or if they are this year’s or not. Frankly, it does not matter if my slacks and shirts are from the current collection or from 5 years ago, what matters is if they fit, if they look good, and if they are reasonably priced.
Last Call has a smaller Men’s dept. than Off 5^th next door, but it is also better laid out and less crowded. They have some overlap on brands, but not too much, so it is worth hitting both up, since sometimes one is a fair bit cheaper that the other.
I get in, find what I want, and then get out. Easy and fast, the way a guy likes his sopping to go.

Went there to see what’s good. Disappointed with merchandise. The unfriendly staff made me hard to shop.

great deals is all I can say… you can’t expect exceptional service at places like these. if you want great service go to the non discounted version of this store.
how are people going to rate it three stars or less when their only complaint was that it was still too expensive? it’s as if someone who frequents target for clothing and goes into a. I don’t know… banana republic and giving them a 2 or less because it’s more expensive. doesn’t seem quite fair.

I was next in line to pay. The cashier finished her transaction looked up and walked away. She went to the clothing rack to fix clothes as if that was more important. Who does that? Her name was Nataly. Either no customer service or manners.

I’m totally in 100% agreement with the other Unilocal reviews. Their store manger Miss C. M was so rude, unprofessional and used words that were really not nice over the phone. We bought some very expensive items and we called to ask more information about our purchases. The store manager was sharp, short with her answers and had a poor attitude. Doesn’t she know that the customer is always first? We’ve shop at Neiman Marcus and their Last Call for many years but after the conversation we had with the manager we never want to go back to any of their stores. I made a phone call to their Corporate Neiman Marcus offices in Dallas to file a complaint. I hope they will take actions to remedy this issue. Miss C. M needs to go back to customer service training because she should not be a store manager with her poor people skills.

too many clothing racks to go thru.
hard to find the right stuff.

We came here to return a gift that didn’t fit quite right. They refused to take it back without an original receipt or the purchaser’s card number. WTF? What part of GIFT don’t they understand. The customer service is ATROCIOUS. Staff has a certain arrogance and snobbery I have never experienced before. Don’t bother asking to speak to the manager. She is completely useless and her attitude is worse than her minions. I’ll never return to this location again.

I love to shop here. But since it’s a bit far from my home, I tend to visit (maybe) once a month. But I do shop online a lot.
Anyways, there’s good selection of designer’s goods for bargain.
I mean, you really need to wait for that «bargain» to make your visit worth-​while.
Overall, the store is quite organized.
A little bit low on the staffing. Sometime it’s hard to locate someone for help.
Go during the day or on a weekday to avoid crowd.

I always can find something I like to fill up my and family closet. Quality products, designer brand name, often offer high discount as well. Although, it’s an outlet but it provide excellent service same as regular store.

I never find anything here. I like Saks off 5^th better.
The selection seems small. The service is lacking. The store always looks empty. I think I hear birds chirping.
Like any bargain store it is hit or miss. The price maybe slightly higher than Off 5^th.
It can’t hurt to come look you at least have other options a short walk away.
My latest was to compare for a cashmere scarf. I tried talking with an associate here but so much attitude! (Nordys Rack won. better quality at a better price)

I give 2 stars for the better selections than Ontario mall.
I purchased a Tory burch jacket. I put it on a card but I asked for a void to use my gift card that was expiring. So the casher called his manager to cancel the transaction. Then I paid with the gift card and a visa to pay the rest amount. But my card was declined. So I just paid all with cash. I understand I kinda gave him a hard time and confusion but still I don’t understand that he didn’t give me changes back. He just hurried and said bye.
It was like ‘bye’ to friend or something. He just said ‘bye’ with waving a hand at me. On my way home I realized he didn’t give me changes back… I will never go back to the casher.

$ 4000 shoes! What a steal!
I don’t shop at Neiman Marcus but I did have a look around this store. I went to the shoe department because I’m female. I did see some fair priced shoes, but for the most part, prices are still pretty high with this being a clearance center. I suppose if you’re into top designer name brands, you’ll enjoy shopping here, but for the rest of us, Nordstrom Rack is a better choice to stretch the buck.
The store layout was open and organized. My OCD never flared up as it usually does with clearance centers and crap piled up everywhere. You can enjoy easy parking while you spend your entire paycheck on shoes because the store is on the outside of the center and easy to get to.

I love Neimans last call.
This location is big, clean, well organized and has a huge selection but it is also the only location I haven’t bought anything yet. The prices are just still a bit high.
I got pretty excited when I saw they had several pairs of Chanel shoes last week, but they were about the ugliest thing I have ever seen.
The new arrivals are best pick of the litter but you will still spend at least $ 500 on a pair of shoes, usually more and that is with the additional 30% off.
I somehow couldn’t justify that being a good deal.
Still worth stopping by when your in the area.

I’ve been here numerous times… more of the browsing kind instead of buying. I can actually count how many different occasion i actually bought something from here.
1. When i purchased the Neiman Marcus Cashmere wrap/​shawl $ 200, bought it for $ 60
2. Bought my Furla purse $ 595, bought it for $ 195
3. Bought my Cole haan wedge pumps This saturday $ 228, bought it for $ 111.75 after 25% the Neiman marcus price
tip: sign up for their mailing list, you get to see their sale offers prices go down around Thanksgiving before christmas and sometimes you might get lucky with 60−75% off. Although by that time, you probably don’t get to pick from much. :)
but hey!!! be adventurous and bring your gambling heart to shop… you’ll never know if it’s your lucky bargain day… Like on saturday i didn’t know they have the cole haan shoes that fit my feet :) it was so comfortable with the Nike air technology. Always good for work shoes!

So my aunt bought me this hideous dress from a NM Last Call up in Northern California. Wrong size to boot. $ 135 wasted on the ugliest garment in the history of womankind.
Solution? Pay a visit to The Outlets and try to get something – anything – in exchange.
You know why I love upscale stores like NM? Because they value the customer experience so much that they’re willing to give you store credit even without a receipt. I only managed to score $ 50 back, but in my case, that was a net gain of $ 50. Thanks, auntie. (By the way, the employees here were exceptionally nice.)
You know why I hate upscale stores like NM? Because you can do fuck-​all with a measly $ 50. At least this place was a Last Call and not a true NM store. If it were the latter, I would have given my gift card away to someone who could actually afford to shop there. (Hey, I’m sure even rich people would appreciate a 5% discount.)
After perusing the floor for something that was $ 50 or less (it’s harder than you think), I settled on a pair of severely discounted Ray-​Ban sunglasses. $ 38.
Now, what in the world am I going to do with the remaining $ 12? Sigh.

We must have walked into this store after the hordes of shoppers had left on that late Sunday afternoon, because this place was one hot mess. With shoes and clothes flung everywhere, I really felt sorry for the employees that had to clean up after this chaotic mess.
I had to have a game plan here. Where should I start shopping? To the left of the isle were really cute shoes. Next, there was rack after rack of women’s clearance items. I also found cute children’s clothing (mostly toddler sizes), sunglasses, and jewelry. There were really great Paige, 7 for All Mankind, and True Religion jeans at 25% off. These jeans were quite the find.
Since it’s difficult to find the correct sizes in any department in this store, be prepared to spend a relaxed couple of hours really looking through the racks. Also, there were no salespeople to be found, so if you have questions about jewelry, you’re on your own.
I’m a bit torn about this store, but I’m intrigued by finding great clothes at sales prices. But the disordered nature of this department store could give the most patient person a headache.
Since I really enjoy good discounts, I will probably go back and spend some quality time going through those racks when the store isn’t so busy. Because at Neiman Marcus Last Call, it’s worth the extra time and hard work it takes to look fashionable!