Soprano Limousine Service

I’m not sure I would give them one star. Completely agree with first review. This company is full of scams and the worst limo company I’ve ever worked with.
Tried to charge us double for one night $ 1650 for a drop off and pick up. $ 825 to take us 18miles and then another $ 825 to take us back. Maybe a total of 4hrs in the limo. Insane!
They don’t know their way around. We had a VIP pass for limo pick up and they couldn’t figure out how to get into the Cochella festival to pick us up (their only job).We had to walk 2+ miles to get to the car at 1am. No apologizes… Just said this is the way it is. Completely embarrassing to me because we were entertaining clients.
No ice in the bar and charged us $ 30 to clean up empty cups we didn’t use.
I would never recommend. Do not use this company. Find another option.
After speaking to CEO of this company and discussing the deceptive practices and double billing he hung up on me. No interest whatsoever to resolve or provide a solution. Those actions say it all.
Return the money you didn’t deserve and I will retract this very accurate description of the evening.
For those who want to spend $ 825 for an 18mile ride then this is the limo company for you.

Unethical company. Don’t use them.
My friend and I wanted a pick up and drop off for a bachelorette party (each ride would be about an hour). This is the email we were sent by their employee Jill: «We would normally have a 4 hour minimum, however if you would like a drop-​off and pick-​up later, we could do a 3 hour minimum for you. The cost for an SUV is $ 115/​hr plus tax which would be $ 392 for 3 hours.»
When it was time to pay for the SUV we were told that it was actually $ 392 EACH WAY. Every other conversation we had with her (including the email above) she told us it was $ 392 total. On top of that, Jill was incredibly rude about the situation, insisting that the misunderstanding was entirely our fault. She even laughed at us. So we canceled and right before leaving had to scramble to try to find a new way to get to our destination. It totally ruined our plans.
Horrible company!
UPDATE. After posting this review, I received this private message: «Get a life U dumb bitch and stop commenting bullshit on people’s business’s. U should use ur time to loose some wait maybe!»