Julian Chase Salon

Palo Alto, United States

4.5

Open now

20 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 650-321-7025
Website:
www.julianchase.com
Address:
2343 Birch St, Palo Alto, CA, 94306
Nearby public transportation stops & stations:
0.2 miCalifornia Avenue
1 miStanford
1.1 miMarguerite - Y Route To Tresidder Union Arrillaga Alumni Center
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Bussiness info

Accepts Credit Cards
Yes
Parking
Garage, Street
Bike Parking
Yes
Wheelchair Accessible
Yes
Good for Kids
Yes
By Appointment Only
No

Today

Today 10:00 am – 8:00 pm
Open now
Local time (Palo Alto) 5:51 PM Thursday, June 5, 2025

Business hours

Monday –
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 10:00 am – 8:00 pm
Friday 9:00 am – 9:00 pm
Saturday 7:00 am – 6:00 pm
Sunday –

Description

Specialties

Specializing in the DESIGN of contemporary hair styles. Multidimensional hair coloring, highlighting and hair straightening. Spa services include facials, massage, waxing, makeup. Organic skin and hair care products.

History

Established in 1997.

Julian Chase is the culmination of its owners 30 years in the salon industry. Our concept is simply to attract the most talented artists in our field and allow them to CREATE and SERVICE our clients to the highest level of artistry and professionalism obtainable. Our 2007 expansion has added SPA services to our always progressive and continually growing clientele. Our mission remains the same. Provide «state of the art» hair design and Spa services in an environment that nurtures the mind, body and spirit of our clients, our staff, and all that enter through our doors. Thanks for the opportunity to serve you…

Meet the Business Owner

Gabriel C.

Business Owner

Since his days shining shoes at his fathers 3rd avenue hair salon in the early 70’s, to his current role as owner and manager of Julian Chase Salon, Gabriel brings over 30 years of knowledge, evolution and salon culture to his progressive and humble staff of professionals. Always a «student of the field». Always passionate and dedicated to the growth of the art, his clients and staff. Committed to the integrity of the industry, his peers and future young professionals to come…

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20 reviews of Julian Chase Salon

No registration required
Place rating: 5
Sunnyvale, CA
This review is for Shardé, who both cuts and colors my hair. Shardé is great at executing complex hair color and communicating with me to make sure that I get exactly what I want. She has a very thorough understanding of the color line she is working with and is willing to talk through all the «numbers» and even the chemistry to make sure that we are on the same page. The end result is that I FINALLY have the hair color I want after struggling with another colorist for over a year. I could not be happier that I found her!
Book your appointments way in advance — she is busy because she is good at what she does!
Place rating: 5
San Jose, CA
Mahmood is the best. Got my hair done twice by him. He knows exactly what suits best for me, highly recommend him.
Place rating: 1
Mountain View, CA
I wish I could give them ZERO or NEGATIVE star. Very very bad and awful management!
Here is why:
I called them by Dec to make an appointment with Sharde and have been told that she is busy in holiday weekend (the only time that works for me is weekend as I have newborn baby). I backed to them Early of Jan and make a reservation for last weekend of Jan. They before that they called me to confirm that reminded me that the tip should pay by cash!!! But didn’t mention any name of the Sharde. And when I asked about my hairstylist she said some Jana name which I was hearing for the first time. I got more upset when I checked my voice mails back to weeks ago and heard that they told me:” Sharde has a free time to appointment at blah blah blah…”. I believe it’s their game as I saw the same issue for other customers that they mention in their Unilocal reviews.
Anyway, I cancelled my appointment because I don’t want to pay a person/​support a business which is not honest. But feel so frustrated and angry after waiting for two months
Place rating: 4
Mountain View, CA
I’d been going to the same hair dresser for 18 years (I’m only 22, so that’s basically the same hair dresser for my entire life). I moved to California and had to find another hair dresser. Kind of terrifying when you feel like there’s only person out there who truly knows your hair.
Anyways, I decided to take a chance on Mahmood, and he did a WONDERFUL job. I have curly hair too (I’m half Egyptian) so it’s not necessarily the easiest hair to work with. My hair not only looks healthier but the curls seem to have much more life to them. He framed my face really well too. Got plenty of compliments at work the next day :)
Overall, great guy who is very talented with hair. Only reason I didn’t give 5 stars is because it was pricey. $ 60 after a 20% off discount and before tip… I guess that’s pretty standard around here but I still think it’s crazy. Aside from that, I would undoubtedly recommend Mahmood to anyone!
Place rating: 5
Oakland, CA
Best hair cut ever from Mahmood! I struggle to find a stylist that understands my hair — i have curly thick hair and more often than not, stylists make the mistake of overlaying or going too short. But Mahmood… he is gets it! He is aware of what my hair is capable and incapable of doing so he takes the time to explain what I can expect from certain cuts. In the end, we came up with a cut that is so amazing and low maintenance, which is exactly what I wanted. I’ve received so many compliments. :)
I found the best hair stylist ever in Mahmood!
Place rating: 5
Manhattan, NY
For anyone who is looking for an exceptional hair colorist, look no further and go see Mahmood! I read all the enthusiastic Unilocal reviews and decided to make an appointment.
I only get my hair done on my trips to NY and thanks to Mahmood, I don’t have to travel all the way to NY for my hair! Mahmood is the only colorist you will need and you will save 20% on your first visit.
Place rating: 5
Sierra Madre, CA
I am so thankful I found Sharde. I moved to Palo Alto 5 months ago and am so glad that I read Sharde’s Unilocal reviews because she is fantastic. I have been to her 3 times now and each time I absolutely love what she did. I have natural dark blonde hair that has been highlighted to be light blonde for the past 10 years. I told Sharde I wanted to go back closer to my natural hair color but to add some dimension, and she has done wonderful job each time I’ve seen her. Sharde truly listens to exactly what I want and the end result is a masterpiece. She tells me how to best care for my hair and recommends some great products (that I actually love and are reasonably priced). Beyond her phenomenal work, she is a pleasure to talk with. I truly enjoy going to see her because I know my hair will look amazing when I leave the salon. I highly recommend her!
Place rating: 5
Livermore, CA
Sharde is the best! Super friendly, always happy to see me. I am very picky with my hair, but she always listens to make sure we’re on the same page. She is great with my blonde, it’s never brassy. I’ve had bad experiences with others leaving my hair yellow. Sharde always makes it perfect and my hair always feel healthy when I leave. She is also great with cuts, she is one of the only people who have cut my bangs how I like them.
Place rating: 2
Mountain View, CA
Disappointed with the service. Read all the Unilocal reviews and booked an appmt with Sharde who claimed to be good with curly hair. The lady who booked my appmt said the same. Unfortunately, the end result was disappointing. I felt like I spent the whole hour listening to how great the stylist’s hair was and very little comment or guidance on how to maintain curly hair and what I should do after asking her twice and I didn’t get a clear answer in the end. She knew the condition of my curly hair and still blow dried them instead of giving a break from the heat which is what every other hair stylist tells me to do given the nature of my hair type. She also parted my hair the opposite direction than what I told her. Sigh!
Place rating: 5
Mountain View, CA
Got a baylayge and cut by Sharde. Love love love it! She did a long consult to understand what I wanted and went through what she would (and wouldn’t do) and how to care for my hair after. A quick 40 minutes later, I had beautifully cut colored and styled hair. Sharde’s got herself a new faithful customer!
Place rating: 5
Palo Alto, CA
I have wanted to get a pixie cut for years but kept backing out because the hair dresser recommended not going to short and I’ve been scared of looking bad. I went in and told Mahmood I have been wanting to get a pixie for awhile and that I actually wanted to do it this time, and he said, «Then let’s do it! If you’ve been wanting to for a long time, you should go for it!» He listened to what I wanted and looked at pictures I brought and offered some suggestions, and I got a pixie! I love it. Mahmood was really fabulous.
Place rating: 2
Manhattan, NY
This was solidly mediocre as far as haircut experiences go. Let’s say I was glad I got the 20% first time discount because I certainly did not think this would have been worth $ 70 or even what I did end up paying, $ 56 + tip for a cut.
For these prices, one should expect good customer service and attentive stylists. I did not get that here.
The stylist was 25 minutes late with no apology or even a «thanks for waiting» then seemed completely checked out during the «consultation» i.e. me saying what I wanted with no visible reaction or interest from her. She ran out after she started cutting my hair to check on her car.
The cut itself was OK, nothing special. Salon seemed nice and clean but I am not a huge fan of the lackluster treatment I got or the distracted stylist. I think for this price, one can definitely find a better place to go.
Place rating: 5
Stanford, CA
Had an appointment with Mahmood. He’s an artist (literally too!) Got an amazing haircut I can’t stop taking selfies. He listened carefully while I explained what I wanted and very tactfully steered me away from styles I’d never have time to maintain. Very satisfied with the final style!
Place rating: 5
Los Altos, CA
I took my 16-​year-​old daughter to get her hair cut by Jana in June after a recommendation from a friend whose daughter had seen Jana for a haircut. My daughter has super long hair, and had not had it cut for TWO YEARS after a traumatic experience with a haircut that was shorter than she’d asked for the day before a big occasion. Jana could not have been nicer and was very understanding of my daughter’s anxiety that she cut off as little as possible. She did a great job and gave her a beautiful but simple cut which preserved the length and made it look nice and healthy. My daughter will be going back to see her again soon — and it’s only been 5 months, so a lot sooner than between her last two haircuts!
Place rating: 5
Mountain View, CA
I read the great reviews about Sharde so I booked in to get purple ombré. It was a fantastic experience and I loved how my hair turned out. I booked my next appointment there on the same day.
I was lucky I didnt need to bleach my hair so the cost was lower, and I got the first time customer 20% discount which really helped.
Cannot recommend it enough, worth every penny!
Place rating: 5
Mountain View, CA
#teamSharde #cussheisamazing
Really though, I’ve been coming to Sharde for over a year now just for cuts as I love my natural hair color. And she is always fantastic! She’s very friendly and makes me comfortable any way she can. I usually just ask for her recommendations for the cut and style and we go from there. Her schedule is busy, so be sure to book in advance.
The salon is located conveniently near California Ave, so although the salon itself may not have a parking lot, there is lots of street and public parking to be found.
Place rating: 5
San Carlos, CA
You know what my favorite hair salon experience would be? My favorite salon experience would be waking up in the morning, with my hair perfectly cut and styled, shining with lovely highlights that altogether complement my skin tone, eye color and facial features. Alas, if only it could happen…
Because it can’t magically happen at any given moment, I have the pleasure of seeing Svetlana at Julian Chase Salon, every couple of months. It takes a little bit of time, but every time, I come out with my hair perfectly cut and styled, shining with lovely highlights that altogether complement my skin tone, eye color and facial features.
Because Svetlana has this rare talent of seeing what hair style and color will work just perfect specifically for you. Better yet, she has the talent to make that happen.
Place rating: 5
Redwood City, CA
I had my first appointment here yesterday 09⁄12 with Mahmood and let me tell you, I cannot say enough good things about this man as a person and as a hairstylist. I went in with a picture and I walked out rocking the best hair cut I have EVER had. I went with a bold and sassy faux hawk pixie cut. He nailed every aspect of the cut and I couldn’t be happier! It was a shock to him I wanted to go that short, as I started with a very unhealthy looking head of hair that was riddled with damage and breakage, and I walked out looking and feeling like a million bucks!
Mahmood is the man and truly does listen to what his clients want and works with you to make the best hair decisions that are best for you! So attentive and awesome!
5 stars aren’t enough for him… He deserves 10!!!
Place rating: 5
Palo Alto, CA
I’ve been going to Julian Chase for a couple of years now and really love it! Cassie cuts my hair, and she is a total sweet heart. Cassie wasn’t around for my wedding, unfortunately, but she made sure that I was taken care of. Sharde did my hair, as well as my mom and three bridesmaids. It was absolutely beautiful!!! She was incredibly nice too. Julian Chase is such a great hair salon, and A+ for my experiences with Cassie and Sharde!
Place rating: 5
Goleta, CA
Today I treated myself to my first ever «real» salon experience. I’ve always gone to asian hair salons to cut my hair, and they usually don’t turn out that well, which has made me scared to cut my hair. I let my hair grow out for over a year, and it was SUPER long and hard to manage. I requested for Shardè because I saw her other photos on Unilocal,and they looked amazing! When I got there, she was very patient with me as we discussed how we could cut and dye my hair. In the end I finally decided to splurge on myself and get a balayage. This was by far the best decision I’ve ever made for my hair! Shardè was super nice and patient, and we chatted the entire time that it took to dye my hair. I have a lot of thick long hair, but she took her time even though I had only booked her for less time (since I was unsure about the balayage coming in). The results were amazing and I’m so happy with the color :)
The only thing I can say is that I wish I knew ahead of time the exact price of the haircut, since it only says $ 45 – 95, which was vague for me. Either way, it was definitely worth it and I’m very pleased ^_​^ if you’re getting a balayage, request for Shardè! (Picture posted as well with before/​after)