Snake Masters Plumbing & Drain Service

What can I say about these guys!
Amazing work. Had a major problem with my plumbing.
They had it all fixed.
Very professional and they sure know what they are doing.
I called another plumber and they wanted way more money. These guys are also affordable.
Thank you again for all the hard work!!!

I’m updating my review after the company reached out to me and explained why they missed a scheduled appointment. They showed up right on time (the second time) and did a thorough inspection of my sewer. I’d recommend them to anyone.

Ok, I really can’t say anything bad about a company that came over right away on a Sunday morning because I had a leak in my house. Water coming through my bedroom light fixtures and pouring in my closet! Thank goodness I knew where the main line was and shut it off right away. Andy came over within the hour! I couldn’t find ANYONE to come at the last minute, not even my own plumber, who was in San Diego at the time. (I love him too :)) Andy quickly found the leak and turned off the toilet where it was coming from, giving me back access to my water!!! I thought we’d have to go stay at a hotel, but NOT! YAY!!!
Ady and Michael came back two days later, ready to repair the leak and the toilet. Thank you guys so much. Did I mention that they’re really nice. Thank goodness for my girlfriend who referred me to them.

Like another reviewer, also got stood up. Left messages, no return calls. Was given a 5pm appt. Called after 5pm and left a message. Called again at 6pm, finally reached someone and was told they’d be by in about half an hour. Finally gave up waiting/​calling/​leaving messages at around 9:40pm.
Have had great experiences with them in the past, so really bummed that they majorly dropped the ball this time. When we called they had told us to ask our neighbors to forgo using their kitchen sink until they arrived, because our kitchen sink was clogged and the sinks share a line, but they never showed! So not only was our time wasted, but we put our neighbors through an annoying situation for nothing as well.

These guys stood me up three times in a row. Slackers. I have to find another plumbers because they could not show up when they said they would. UGH.
Update– 10÷22÷15 The owner of the company reached out to apologize for his employee’s lack of professionalism. I appreciate when people take the time and try to make right for their mistakes.

We are selling our home and an inspector stated that our water heater was not up to code… so I looked on Unilocal and saw that this company got great reviews and gave a call. I was told someone would be here by 5pm. He was a bit late but no worries… he came in and was very nice and professional and apologized for being a little late. We told him the issue about the water heater and he went and looked at it and then advised us that it DOES meet code and there is nothing we need to have done to it!!! He wrote up a receipt and mentioned that in the comments and charged us $ 25 for the visit and he was on his way. His name was Mike and we are very happy we called this company and they could have attempted to charge us money by saying we needed something that we didn’t. I would definitely use them again in the future.

Thank you Mike and Andy for being reliable, punctual and fixing my issue quickly and neatly.

Had a clogged drain called out snake masters. Told me they’d be here in an hr and were actually here in 30 mins. Took care of the issue in a fast professional clean way. Will for sure use these guys again. Superb job!

Thank you Snake masters for an outstanding job! We are so happy NO MORE BAD ODER! You guys were very fast and provided us with great service! After getting 4 estimates Snake masters were very competitive and went above and beyond to complete the job. Thank you!

Had a clogged tub drain when I got home from work. I called these guys around 9PM and they came out with in the hour and fixed my tub. Professional service, on time and courteous. Would definitely call them again if need and will refer them to friends, family and neighbors.

I wish I could leave a negative review. These guys will only make false promises. Don’t rely on them to show when you expect them. Call them to ask where there are… won’t answer. If you want someone prompt and professional call Andy’s Plumbing & Rooter.

They were scheduled to arrive between 4:00 and 4:30. They were nice enough to call at 5:00 and let me know that they wouldn’t be able to make it until some time between 6:00 and 7:00.
Great. I left work early to make sure I’d be home in time for your arrival.
it’s now 9:00 and there’s no sign of these clowns.
Will. Not. Ever. Hire. Or. Recommend.
Ever.

They were very fast, very nice, and answered all my questions in detail. And gave me a couple tips in case future problems came up!

Affordable and professional. Two things that are rare yet so important. Had to snake my drain way down deep and these guys were fantastic, clean and way more affordable than another company on Unilocal that got 5 stars. I will definitely call Mike back for any other plumbing needs that arise. If you are in their area, don’t hesitate to call these guys!

Wow these guys are awesome! Prompt, friendly and courteous. They are true professionals with the expertise to quickly identify the problem, offer the best solution and get it done in a direct and neat fashion at a reasonable price! I will call them again and recommend them to all of my friends.
I called them on a Sunday (the day before a holiday) and was called back within a half hour. They came out in a couple hours and had my clogged tub (washer and sink were backing up in the tub) fixed in a little over a half hour. I went inside to run the water and everything drained as it should. When I went back out, everything was neatly back in its place (even my messy hose).
CALL THEM!

Ok! So I’m not a dummy but at a certain point i realize, I need a plumber. There always is this thought that races in the back of my head,“will he try to get over on me, will he really be a snake??”— you ever think that?
I called and promptly within an hour there was a knock at my door…
Harry the plumber came over‘ an within an hour, he had resolved my problem and honestly was polite, respectful, hardworking, and professional.
I felt so confident in his work ethic that Snake Masters has gained a loyal customer, thanks again to Harry the Plumber!

Called with what we thought was a clogged drain and they responded within two hours! Apparently, the issue was much more complex as the houses plumbing is all original from 1922. They got it to drain more efficiently and even gave us a free estimate on how to completely fix the issue (couple pipe replacements). Although we can’t make those changes now, they will definitely be the one’s we call when we do! Thanks guys!

These guys are amazing, I’m in the flooring business, every time we have pluming emergency issues we call and within 1 hour they are there to fix the problem in a very professional matter and at great rates. I would recommend them to anyone.

I’m really glad I didn’t purchase the Unilocal promotion, although I really wanted to! And the deals online were very tempting.
We called Snake Masters yesterday around 5:30pm and were told someone would be out around 8−9pm (they claim to offer service until 12am) to help us with our drain issues. I know it was a Sunday so I was totally okay with a wait because I understand people have families, eat dinner, etc.
8pm rolled around and still no one or no call. Finally a little past 9pm we got a phone call saying no one was available to come out. (I would’ve appreciated an earlier notice so that I could have had time to call another company!) The man said someone would call our home today around 8−9am to schedule the service call.
I counted on the 5 star rating on Unilocal which usually never misguides me, but felt clearly ignored this morning. It seems many plumbing companies are starting to lack common courtesy and professionalism. In the end, I ended up calling another local company who came immediately — and paying substantially more for a service I could count on (which I didn’t mind).
Based on this experience, will not recommend Snake Masters.

Great company, I called on Saturday afternoon, with in a short (1 ½ hrs) a great guy was at my house, he explained everything, checked with his boss to offer me a better price, he cared, he worked hard and i was pleased. They know their business and treat you well.
Kirk