My two encounters with Pearland Alterations can best be described as curt, brief, unhelpful and borderline rude. I took in a Halloween costume last year to have it taken in and was told that they are were unable to do anything with it because of the material. That was fair enough. It was a pretty cheap costume after all. I just left a moment ago with a very nice one-piece bathing suit that I wanted to have extra support(underwire or a swim bra) sewn into. Before I could get my question fully out of my mouth, I was again told«no we cannot do that here.» So at this point I will just accept that there are plenty of things they do not, cannot, or will not do. I went to another alteration shop located across from the Pearland Town Center and they will sew the swim bra into my suit for me so all is well. I will write a review for them as soon as I get my garment returned.
Joy H.
Place rating: 1 Chicago, IL
I’m happy to engage in a back and forth with you. Your job is to do alterations hence why I brought the dress to you — the dress was too big. I did not run out without paying — you told me since you didn’t fix the dress and I had to take it elsewhere I was not required to pay. Your seamstress said otherwise. I was not going to pay for an unfinished product. In the essence of submitting a review, please be accurate, your facts are simply wrong. Since I left your establishment, I have taken the dress to another tailor and they did an outstanding job. The dress is perfect. In the future, be honest and upfront about your limitations because otherwise this is simply a matter of poor workmanship.
Whitney B.
Place rating: 4 Rosharon, TX
I was not pleased with the service the day I brought my dress in. The dress I brought was 12 inches too small in the back. I’ve had other alterations specialist do wonders on dresses. You just have to have a vision for redesigning a dress. The next day I bought a new dress and had another company in the Galleria make it into a whole new dress in 3 days!(I needed an inexpensive formal look so I bought a short dress and had them make it into an evening gown) I have taken 2 dresses here before. They do good work and are efficient if you need simple alterations done like taking in, hemming. But if you are looking to add fabric to a dress or get work done on a piece of clothing, I would go to a more experienced alterations place that specifically does that. I would like to mention that the owner is friendly.
Ronni P.
Place rating: 5 Houston, TX
I have taken all sorts of items here and have been very pleased with their service. She’s measured well and kept my projects on time. Her prices are also very reasonable compared to competitors.
Tiffany J.
Place rating: 1 Pearland, TX
I had my reservations when I called to inquire about getting a pair of pants hemmed. I figured it would be okay though since this place has positive reviews on Unilocal.I called on a Friday afternoon to see if I could stop by Saturday morning before work to drop the pants off. The lady who I spoke too wasn’t that friendly on the phone and seemed kind of short with me(immediate red flag). She asked me what time I would like to come in. I told her between 9 – 9:30am. Keep in mind that the regular business hours are 9a-5p on Saturdays, so this place should have been open regardless of what time I said I would be there. I arrived the next morning at 9:20am and the doors were locked. I called the number that was posted on the door and got a voice mail. I was so livid. I wasted time coming to this place when I could have just gone to work. I ended up going to another place off of FM518 that was open and had a friendly employee. I’m super disappointed in this place. I hope that this isn’t a regular occurrence because it is highly unprofessional. Definitely won’t be bringing any other garments to this business.
Melinda G.
Place rating: 5 San Antonio, TX
I’ve come here three times and have always been very satisfied with the work they do on my garments. Twice I have come for simple hemming of long dresses, but the last time I came is when they really impressed me. I brought my maid of honor dress here after becoming absolutely frustrated with David’s Bridal’s work. I completely HATED my dress because in the picture on David’s Bridal’s website, my dress was supposed to be very form fitting but it wasn’t at all. I asked the lady at Pearland Alterations if she could«slim» down my dress to make it look like the picture. In two seconds she pinned my dress and told me she’d have it ready in a week. I left the shop weary, doubting that anyone could make the dress look like the picture. One week later I came back highly skeptical… put on the dress… and like switch, I was in love! The dress looked amazing on me! I couldn’t believe this dress(that i once hated) could look so good on me! Seriously, this place is quality and you won’t be disappointed!
Sean K.
Place rating: 5 Houston, TX
She does good work here. I buy suits online not really knowing exactly how they’ll fit(evidently 42L can mean many different things). No worries — I bring them to get fitted here and I leave looking all Barney Stinson. Reasonably priced and worth every penny.
Heather F.
Place rating: 5 Houston, TX
Every article of clothing I have brought into this shop has been returned to me in absolute perfect condition; their alterations are superb. I have requested cuts that other shops said they could not do, and this shop has done an excellent job with them.