This man is amazing. I have had two surgeries, both under anesthesia: two implants done at once and then my wisdom teeth. Dr. Louis is an exceptional man, with several doctorates(at least 3 from what I remember), he is the anesthesiologist for his practice. I will agree that they did go a bit overboard with the nitrous(laughing gas) and I did ask for them NOT to use it, but they did and then they shut it off once I told them I did not want it. After that they only ran oxygen through the mask. He started the iv to begin the surgery himself, and I could barely feel the needle, no he did not mess up or «butcher» the job. If you want an overly qualified, genuine, funny and kind man then go see Dr. Louis, you will not be disapointed.
Casey L.
Place rating: 1 Penngrove, CA
My wife went here to get her wisdom teeth removed. She has a small mouth and the wisdom teeth included some sideways impacted ones, making it especially tricky. For his part the surgeon did fine. Unfortunately, I can’t say the same for his staff. They treated us with little respect and seemed more concerned about office gossip than their paying customers. Besides the general attitude two incidents stand out to me. One of the women at the front told my wife all of her ear piercings would have to be removed before the surgery, so she painstakingly took out each of them. She has about fourteen piercings, some of which have to be taken out with the help of another person and a pair of pliers. Not a fun experience, and even worse when they need to go back in. The radiologist told us afterwards that it wasn’t necessary, meaning the front desk person hadn’t even asked before making us deal with that. No apologies were given. Eventually she was able to go in for the surgery itself, where my wife was promptly given too much laughing gas. The extreme dose sent my wife into a sort of waking nightmare, rendering what should have been a somewhat worrisome experience into something terrifying. This was her first experience with any type of surgery or anesthetic. Not a great introduction. The assistant had not received consent to use gas, and we had opted for general anesthetic by injection. Besides the questionable legality and ethics here, we aren’t sure why the gas was needed. Probably so they could butcher the IV stick and not have to worry about the patient complaining while they got ready to go. Unprofessional, rude and I believe unacceptable. Again, the doctor himself did fine and I don’t have an issue with him. If he had a different staff I would probably recommend this place highly, but that isn’t the case. Everyone I talked to recommended Robert Allen, we would have been better off listening.
Mike E.
Place rating: 5 Santa Rosa, CA
Scheduling was fast and easy, staff professional and courteous, and most importantly, Dr. Louie was great. It’s hard to describe an extraction as a pleasant experience(and this wasn’t) but it was not at all bad, and much much better than other extractions I’ve experienced. If you’ve gotta get a tooth pulled, this is the place to go.