PNC Bank

I feel like they are always trying to sell me something at this branch. Not overwhelmed with the customer service. I thought branch banking was about personalization — they don’t know me from Adam.

I love this branch. I have been with PNC since 2005 and was so thankful to find this branch when I moved to the neighborhood.
The BEST part is their hours (as I work 8 – 5, which doesnt typically work with most branch hours):
Monday 8:00 am — 5:00 pm
Tuesday 8:00 am — 5:00 pm
Wednesday 8:00 am — 5:00 pm
Thursday 8:00 am — 8:00 pm
Friday 8:00 am — 8:00 pm
Saturday 8:30 am — 3:00 pm
Sunday 11:00 am — 3:00 pm
A branch that is open late on Thurs/​Fri and open at all on Sat/​Sun!!! Woohooo!
The tellers have always been very nice and helpful. I have never had an issue with lines. I prefer to deposit with a teller, but I have a friend who deposits right through the ATM and she never seems to have an issue. Parking is not usually an problem. There are meter spots and loading only for 20 minutes. It can be a hit or miss though when there is construction going on. Overall, wonderful experience here!

PNC as a whole has screwed me before but, generally speaking, hasn’t been Bank of America level in the hierarchy of asshole banks.
I typically go to this branch, as I work in the neighborhood. The tellers are usually nice enough and friendly. There have been quite a few times where I have gone in and had to wait a while due to not enough tellers being staffed. Pretty annoying when I’m in a hurry and just need to make a deposit, but overall not too bad.

Going to this PNC location is a pleasure every time. After opening an account here and making a few transactions with the tellers, they know me by name and treat me like a real person. Plus the management is cool too — their business banking specialist, Ian Jackson, sat me down and asked me (with interest, no less) all about my business when I set up my account with him. It was, by far, the most pleasant experience I’ve ever had with a banker — and one of the most enjoyable business meetings I’ve ever had.
They’re open seven days a week, have free coffee, keep the place tidy, and gave me a French press when I first went in. No complaints here.

Fabulous brand new neighborhood branch! Having one set of doors on either side of the property is tres convenient. Everything is new and shiny, and the employees are never disgruntled. Who could be mad at working in a shiny new office in Fairmount that’s never crowded? Sign me up. You can also make up an excuse to come inside to get free coffee. Come to think of it, there is No bank around here, so PNC was smart to stake their claim. It only took them how many years to figure out they could be the only bank in Logan Circle… Boo gigantic regional bank that’s too dumb to offer high-​yield online savings accounts, but yay new ultra-​convenient branch.