A & A Computer Repair

A & A are good at repairing computers. They gave me a reasonable estimate price. They had my computer fixed in only a few hours. I am back to business again. Thanks a lot.

This is another warning for people to stay away from this business. James, the owner, is unable to keep to his word and do what he says. The company will take your money and not deliver the service or product as promised.

DO NOT USE THIS COMPANY!!! They asked for half down on the price of the service, and they never showed up on the day of the set appointment. I’ve tried calling their business line every single day since my appointment, and they don’t even answer their phone. BEWARE!

I am so pleased that A& A Computer Repair was able to help me! They fixed my iPhone 5 after the Genius Bar at the Apple Store was not able to help me. My phone suddenly stopped working and would not go beyond the black background/​white apple «screen of death» when plugged in. The guy at the Genius Bar said that my only option was to restore, thus losing everything, including 7,000+ pictures of my family (…I had not backed up to the cloud. Lesson learned!!).
I refused to believe there was nothing to be done, and brought my phone to A & A.
They said they’d try to help, and said they’d need two weeks. A & A was in touch frequently. They were able to fix my phone in about 4 days!!! The problem turned out to be a bum battery!!! So glad I didn’t give up. Pictures saved and backed up to cloud.
Also, the price was extremely reasonable!!! I’d recommend A & A to all family & friends. Thanks A & A guys!!! :-D

I had a really old groupon that I finally found the need to use. They honored it and I got a call a day later that my laptop was ready for pickup. My laptop is working great. The trip out there from the west side was totally worth it. Despite the earlier reviews you really should give this new squad a chance!

After I went to Unilocal to share my experience when trying to have a screen repaired under warranty, I read the other reviews… Should have done so before I bought the Groupon and had my iPad repair done here. Although the repair went fine, my screen cracked in the middle when I literally just picked it up (in a protective case) one day. After going back in, to say the owner ought to read his reviews on Unilocal… The nice receptionist tried to explain that they were trying to change their ways, had a new staff, were aware of reviews…
Apparently, he has fired all his staff and gotten new people, but the OWNER has not changed to provide good service… I get that Apple screens crack when dropped… My phone is cracked too. and if I dropped it I’d have taken it back here to be repaired. He could have at least offered a solution — maybe a two-​for-​one?! Or some compromise…
I’m such a proponent of small, local businesses it pains me to say… Stay away! Sometimes there’s a reason for continuous Groupon offerings! This is a business rope for repeat customers, but A&A will never see that word-​of-​mouth FREE advertising that is vital to a successful small business!

These guys are clowns! I took my girlfriends iPhone front screen to be repaired. which I could have done myself. Keep In mind I have done this before and know what I am doing but I was being lazy. Went in asked them about getting it fixed and they offered me their Groupon special to get next day service for $ 49. I said ok. I specifically asked if they replaced the whole front including digitizer and LCD when I dropped it off and told them I was bringing it in because I wanted it fixed now and didn’t want to have to order the parts and do it my self. Picked it up all was good until exactly 30 days later the LCD fails, no falls or bumps just goes white while using it. I called and said hey you just put this in and the LCD is bad. They said they didn’t replace the LCD. «I said what do you mean? The safety glass is glued to the LCD». Again saying we only replace the glass unless you say that the whole thing need replaced. I told her I did and asked why would you unglue the safety glass from the LCD, which is twice as much labor and you will probably damage the LCD. No answer. Anyway they said the only have a 48 hour warranty and agreed to look at the phone for $ 15 dollars and if the LCD is bad I would have to pay for it. No thanks and way to stand behind your work. Needless to say make sure you have a good bank so you can dispute the charges for crappy work and poor customer service if you go here. I wish I looked at Unilocal first and saw these reviews. I always look at Unilocal for everything including looking for an apartment. I will not make that mistake again. A and A computer sucks!!!

Terrible experience. I also had a Groupon for an iPad screen repair. I had a small crack in my white frame screen corner. I had to wait a MONTH before they would let me bring it in. Then I got it back and there were blue streaks under the screen. I told them it was unacceptable and the original crack wasn’t even In the viewing area but the blue streaks are all over the screen. They had a very defensive attitude and they said if I want a quality screen I’ll have to purchase a SECOND screen at regular price otherwise since I had a Groupon that I got what I paid for! Are you kidding me? Customers that have good experiences write good reviews and bring their personal MacBook, iPads, iPhones in for repair. We also recommend these services to the companies we work for in offices right down the street that have over 25 apple computers. Customers with a bad experience leave a bad review and get our money back. I got a full refund with Groupon.

Wish I would have read these reviews BEFORE dropping my laptops off. Super shady, misleading and crooks! Told me one thing when I dropped them off, then changed their whole story when it came time to pay! HORIBlLE, do NOT waste your time here! Customer service is pathetic!

One star is too high to rate this place. First of all, the phone number listed for this business just rings and there is never a person that answers. Regardless whether you’ve bought through Groupon or not they are still rude. When you enter their address in google maps it takes you to a different location. So many other places replace a screen within a few hours but not this place. But if you pay an additional $ 49 on top of what you’ve already paid then MAYBE they can have it ready for you the same day. I dropped my phone off on Wednesday @ 11 and today Thursday it’s still not ready. I called to see when it would be ready and the guy said it should be done by 6 but if it gets done sooner he’ll let me know. Now I know he is just brushing me off because first he has my phone that he’s fixing and second he has no other form of contact to get a hold of me. This place is a JOKE. This owner thinks that if he moved his location from Goodyear to Scottsdale that he would make more money. Well, he’s out of his mind if he thinks that people he treats like crap will refer business to him. This is the first and last time I take my business there and thank God I haven’t referred anyone to him, it would be embarrassing.

I bought a groupon for an iphone repair. They treated me like a second class citizen because I had a groupon. Had make an appointment five days after I purchased the groupon just to drop the phone off. I was told if I mentioned the groupon, but didn’t buy it, they would honor the price and I could drop the phone off right away. Then they tried to up sell me to a same day repair, which I didn’t. I finally got the phone back 3 ½ days later. Who can function without their phone for 3 ½ days? I have had other iphone screens replaced, always in a couple of hours. There is a place in tempe that did it in an hour and only charged $ 65.

This place is sub par. I bought a groupon and dropped my iPad off to get fixed. The gentleman in the store said it would take 1 – 2 days to fix but it ended up taking about 3 weeks total. In addition to that their voicemail box is constantly full and they are not responsive at all. Do not drop anything off there for fixing.