Allard Automotive Industries

First off I apologize for my wording In this review, its not proper. Scam! Dishonest! Unprofessional! Late! Unfinished job! Blocked number and email! These are words you will come familiar with if you employ Allard’s services. I paid him to do 2 jobs. A head gasket and a cv joint and bearing. I made the unfortunate mistake of paying for this service before it was done. When I paid him in advanced his effort he put into the job went down the drain! It was going well at first, the job was going well and it was going fast but he asked for another payment and i gave it to him but right after I did that he stopped coming in to work on it. he only came back in for a couple more hours then he stopped.
The «job» lasted 24 days then he texted me saying that I removed parts from the vehicle?! He said that I threatened him with court therefore he can cancel the contract? I told him «after» he canceled that I will take it to the legal system. No matter what Happened he should have called me and used his voice to tell me this. Just a text and a email then he blocked me. When you block somebody like that, it shows that you know what your doing was wrong.
He still didn’t do the 2^nd job yet. He said that he was not going to finish the job and that he will send me the parts! he still has not done that, it has been 11 days since he said that and he has blocked my email and my phone. He told me that his reviews where his competition, I know that it is a lie now and they are most likely true. I am putting this warning out here for anybody needing repairs. Just go to a shop with real mechanics and pay a little more for a honest person.

I’d rather give him no star, but he did show up a few times and get work done, even if it was on his own schedule. Long story short as possible, he saw the money and a way to make it. We had no idea what was wrong with the car, he fed us a bull list and we paid EVERYTIME he came up with something new. A 1600 repair that was to be completed in 4 days took 10 and over 2k, and guess what it’s currently sitting at another shop getting fixed from what he charged us for! Definitely not the stand up guy he promotes himself to be. And I must note that when we finally were on to him, we refused that last repair for crap parts and price but after threatening my sister, single mom of 4 we decided to pay the idiot so he would stop. He literally texted us over 100 times. Desperate for money=bad judgment and workmanship. He missed the most important part of the job. So now he can deal with our credit card dispute, have fun you seem to like to entertain yourself. Do Not use him and if you did I hope you did not pay cash… also his warranty is a line of crap, after we took the car else where and send him the 1500 repair for his mistakes, he took three days to tell us. not covered. He is the worse

I hired this guy to do a diag on my 93 Chevy 4×4. I was not getting fuel to the injectors. After showing up later then he said, he proceeded to check the truck. After a while he said that is was the EMC that checked out bad. At this point he pointed to the black box under the hood (which I found out later was the ABS module). I went to the junk yard and pick up a new computer and came back an installed it. The truck still would not run. I called Kevin to come back out and see what the issue it as he said he check everything and that he guaranteed that the computer was the issue. He was to return on ⁸⁄₂₆ at 4pm which was the next time he had an appt. I called earlier in the day to confirm the appt with no answer. 4pm came and went I called him like 8 more times though out the night still not answer I sent text messages and left VMs. I have continued this thought out Thursday with no answer. So I am out the $ 50 diag fee no closer to figuring out what the issue is and now have to pay another shop to look at it. I am not happy with the respect or Kevin for the way this situation has been handled.

Kevin Allard: Allard Automotive Industries: Mobile Mechanic
RIP OFF!!!
DO NOT CALL: DO NOT HIRE: Especially DO NOT GIVE HIM CASH
After contacting Mr. Allard on the phone and describing our cars symptoms, we set an appointment for the following morning at 10am for him to come to our home to look at the issue. The next morning he didn’t show up, but called about 20 minutes after the appointed time to say he was running late, which is understandable. So he said he would be there at noon. At noon he was a no show, I ended up calling him at 1pm to find out if he was still coming or not, he replied that he was on his way and would be there at 2pm. Again come 2:30 and still no show, so after calling him again he said he was just down the road with another excuse as to why he was running late. Finally he shows up at 4pm. He looked over the car, briefly, and came to the same outcome I had already told him what the problem was. Mr. Allard indicated that he needed to procure the parts for the service repair, but only took cash because his debit card reader was broken. So, I gave him cash (Over $ 400)(Big Mistake) for the parts with an invoice showing I gave him cash to buy the necessary parts. We then set an appointment for the following morning at 8am to get the repairs completed.
Come the following morning and no show for the 8am appointed time, I called him at 9am to find out when he was actually going to be to our house for the repairs. He made another excuse and said he will be at our house at 10am. It’s now 11am, 3 hours past the appointment time, and he still hasn’t showed up nor even bothered to call as to when he will be present for the repairs. I called him again just hear another excuse and that he was on his way to his supplier to buy the parts and that he would be here between 12 & 12:30pm. As anyone would expect, he was still a no show, so I called him once again where he said that his supplier no longer has our parts, that he would have to order them and wouldn’t be till later on in the week. I then cancelled in frustration of being put off by his lack of service and responsibility, but was full of excuses, he then hung up on me. I called him back a few minutes later I asked for my money to be returned knowing that he obviously hadn’t bought any parts with it yet, he then hung up on me again. He no longer would accept the calls from my phone. So, after calling him back from another number he refused to refund my cash and said that he would order the parts and have them shipped to me and then hung up on me again. He indicated per his policy, shipping is the only delivery method for the parts, which was fine as I either want my money back or the parts that I paid for. Later that night he sent me a tracking number through UPS, which can be created by anyone with an account and he said the parts would ship on a certain day. Low and behold, of course, nothing ships on even the week that he promised. He is now not answering any calls from any of my numbers, not responding to text messages, and not responding to emails. The parts have yet to be shipped and I can’t get a hold of him no matter what.
Upon further research we found that we aren’t the only people he has done this too. We found he has multiple complaints on the Better Business Bureau against him, along with similar customer reviews, that he also has some complaints on the website
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I give this a 4.5 star rating! The mobile ready Kevin was awesome!!! My only criticism would be he needs more help!!! He is right now a one man band. He knew his stuff and was able to diagnose and repair. We had already received 2 opinions on the problem with our car. He also without knowing the others opinions knew what was wrong. He repaired our car at a budget friendly price. He was well worth the money. Give him a call and show support for the independent business owner! !!