Boulder Falls Pet Resort

This place is all around superior than anywhere I have ever left my dogs. The staff and owners are incredible! I have multiple dogs, big and small. Sometimes I leave all of them and sometimes I leave either the just the small ones or just the bigger ones. No matter they take care of them all as if they were their own pets. The first time I ever left one of my little ones, I was very nervous. I even called them during his stay to ask about him. I didn’t get the standard «he’s fine» response. What I got was an in-​depth conversation with the staff about details of my dogs behavior during his stay. Only someone who was really paying attention to my dog and actually playing with him would have been able to tell me these details about how he plays and behaves due to some of his fun and quirky behaviors. When I drop any or all of the dogs off, they are so excited to be there they don’t even see me leave. Boulder Falls has 3 playtimes a day and all the dogs play together. And it DOES NOT cost extra. Their fees are not a la carte like other places I checked. The staff is amazing. The owners are amazing and on site. The facility is amazing. Love, love, love this place!

Great place for pets — my dog loves it. My only suggestion would be extending the hours. For us working folk, 8:30 drop-​off is getting late.

No one monitors the animals after hours even though they call themselves a pet resort. Our dog laid in a pool of his own blood until they were taking out the second group of dogs later in the morning. No one checked on him when they came into work in the morning and he almost died because of that. Don’t trust your family members to luck which is what they are depending upon after hours. I understand no supervision after hours but no one actually works there after hours and obviously didn’t check on the animals when they came in. Shame on you for not checking the animals.

That would have been my rating before Thanksgiving weekend. Now it’s *********, 10 stars! We’ve brought two dogs here once or twice a year for the past 12 years or so. I’ll repeat all of the positive comments by the others. Duke gets so excited when he sees me getting his food and blanket ready to go, it’s as if it was him that was going on vacation.
For the first time ever, the staff noticed on Thanksgiving morning that Duke was having medical difficulties. Melissa, one of the owners, called to let us know. We were in the car on the way to San Diego and she told us not to worry, that he was comfortable and that they were monitoring him. On Thanksgiving morning, she called to recommend that he see a doctor and offered to take him to our vet the next day, which she did. We considered ending our trip early and coming home, but there was nothing that we could do and we knew he was in good hands.
We’ll be back at Boulder Falls whenever we go away.

LOVE, LOVE, LOVE this place and so do my dogs! Great facility and super friendly staff. I have been taking my dogs there for about 3.5 years and I highly recommend them!

Five Stars! They always know Kenny and they are so great with him.
They understand our sporadic phone calls to check on him when he is there for a visit.
We have been coming here for years, with my Alex’s prior doggies and he just loved it so now that we have our Kenny, now for just over a year, he has been doing just great here. Our Kenny is a Chow mix and doesn’t play well with others, so he gets his very own outside time. We love the special attention he gets and he just loves people.
When we bring Kenny in we bring his wet food in portion size baggies for his AM/​PM feeding mixed with their ½ cup of dry. They are fabulous at follow our strict instructions regarding his diet.
Kenny also gets groomed here. As i mentioned before, he is a Chow and he has lots of fur and needs extra special time to make him look pretty.
They are so good with him and taking their time with him. Kenny always looks so cute and smells good. Thank you for always putting our mind at ease and taking such good care of our Kenny. Kenny says thank you too!
We recommend bringing your pet to Boulder Falls!

We have taken our dog Chip to Boulder Falls for 3 years now! We love this place. The staff is always super friendly and knows my dogs name from the second we walk in. It is almost embarrassing for me to see Chip get so excited when we pull into the parking lot (you would think he wasn’t spoiled at home!). We trust Boulder Falls every time we go out of town –just for a night or 3 week vacation! It is also very handy to have your dog groomed while you are away with their in home pet groomer! Highly recommend to anyone who loves their pet!

The humans are great to me. And my canine buddies and I have a blast. I can’t wait until my owners go on their next trip!

As soon as you walk in the door here you know you came to the right place. The staff is terrific and they greet your pet (two dogs in my case) like they’ve known them forever.
We have on dog who is a bit standoffish with strangers and he warmed up to the staff member who took him back almost immediately. Our other dog would happily follow the devil through the gates of hell so she’s not an issue :-)
We left the dogs there for a week. When we left our dogs in kennels in the past they would immediately head for the door when we showed up. Not here, while we were paying the bill (reasonable) they were playing with the attendant. They clearly had a good time and bonded with the staff. It helps erase the guilt of leaving them in a kennel in the first place.
The dogs were clean, well fed and the staff even shared some stories about what they’d been up to.

We wanted to find a place where our dog could go to break up the week of being in the kennel for long periods of time while we work. We found boulder falls and are so happy we did, not to mention our Golden LOVES to go. They were very open to us checking out the facility and talking through our questions and concerns (we are first time dog owners so were nervous about leaving him). It only took a few visits for them to recognize us by name. It’s $ 18 for a full day, which seems pretty comparable to other places nearby. We have never had any issues with him getting sick, fleas or into fights with other dogs. They keep track of their shots (you can see when you’re due on the receipt, with a picture of your furry friend) so you can feel assured all dogs are up to date. Our dog gets pretty dirty and they have started to towel him down before he leaves, if he’s really bad they’ve given him a quick hose down for free. I like that there are plenty of people playing in the yard so any potential fights seem to be prevented or broken up quickly, which gave us piece of mind since our guy was a puppy and still learning the rules of the playground. They also put the dogs into groups so more passive temperaments are playing together, then more energetic together.
I wish there were more pictures or updates of their day. It would be great to have longer hours as it’s hard to get to work on time, but that’s minor compared to great service and attention he receives and they’ve been very flexible when we need to drop off earlier than 8:30.

I am reviewing the «Day Spa» part of Boulder Falls Pet Resort & Day Spa. Altho, please note that I have used, and will continue to exclusively use, their Pet Resort for boarding and doggie day care when I need it.
I have a 1 year old Australian Shepherd and he is absolutely crazy. He is a smart dog, but his kryptonite is other dogs; all his manners go out the window and he just barks and jumps and wants to play with his 4-​legged friends. I took him to Boulder Falls today to get him shaved down due to lots of shedding. This was the first time I had used a dog groomer. I was pretty nervous that he was going to be out of control for the groomer and he would come back ½ shaved, or nicked, or have a cut somewhere, or his coat would be completely uneven. He was none of the above. He looked great!!! I can not give Boulder Falls’ Day Spa anything but 5-​stars because I know my dog, and I know he’s a handful, and I know that they did a wonderful job shaving him and blending his head! And to top it off, he was outside playing ball with the groomer before I came and got him! Lastly, the price (compared to a big chain pet store you have all heard of) is very reasonable!

We love Boulder Falls. We absolutely hate having to board our dogs but we have no problems leaving them here. Our one dog has some anxiety issues, and now that she is used to coming here, she runs right back with the staff when they come out to get her from us. They are always very attentive regarding vaccinations and flea/​tick/​heartworm medications, which gives me some peace of mind that my dogs won’t come home with some strange sickness. The staff here is so very friendly and they love our dogs and always give us a report of how they behaved and if there were any issues. We are very lucky we found this place and we will be bringing our dogs here as long as they are around!

We board our pugs here, and they love it. The staff is very professional, and they sometimes have a large pig staying. This place is great.

I’ve been taking my dog Kash there for over 7 years. HE LOVES IT! The Staff make me feel like my dog is the most important dog in the world (HE IS!) and I love that. I can really enjoy MY time away, knowing that HE is having a great time. It is clean, well managed and the friendly staff clearly make the difference!

I’d give this place five stars except I consider it pricey and the limited weekend hours can inflate the bill a little. Very pleasant staff who remembered my pet from one visit to the next. Clean, clean, clean. Deluxe accomodations and I like the touch of the little photo of my dog playing placed on my bill.
Also, they are very attentive to making sure your pet’s shots are up-​to-​date. So that gives confidence that only healthy animals are boarded — or at least it reduces the chance that your pet will come home with something they picked up while boarded.
I have used off-​and-​on for two years now. Sometimes they are booked solid and I have to go elsewhere, and I haven’t found anywhere else that compares quality-​wise. I feel very guilty boarding my sweet Lab at all. Going here reduces that feeling as much as possible.
Highly recommended for your puppy dog.