Budget Brothers Termite & Pest Elimination

Had these guys do complete termite treatment, after they came back many times over three years we still had major termite problems the finale straw was when they destroyed a major portion of our Baseboards and it cost us over a$ 1000 to replace. Don’t use this company they are worthless!!!

Edit to my below review is Jeff the owner made it right and refunded my money today. The termite treatment they gave me previously was thorough and we loved that it has a warranty!
I also really wish I would have checked the reviews before I hired them. Do not use them! I had a terrible experience with them when I recently paid them $ 250 to REMOVE a bee hive from a new home I purchased. I called and told them I discovered a swarm of bees in my backyard and needed it removed immediately as I had contractors that needed to complete work in my yard. I was told for $ 100 they could spray the property, but that usually isn’t enough so Billie upsold me and told me for $ 250 they could physically remove the hive. After 4 visits the swarm still existed even after I specifically showed the exterminator where the bees were coming from. It turns out for 3 visits he was only spraying and on the complete opposite side of a 1 acre property from where I told them the bees were coming from. After visit 4 we still had swarms of bees and I couldn’t wait any longer in fear of my safety everytime I was in the backyard. So we decided to take matters into our own hands and discovered over 3 hives at the exact place I had been telling the exterminator to check. We ended up having to remove the hives ourselves.
After I escalated the issue back to Budget Brothers they refused to give me a refund. They claim they removed a hive, even though I ACTUALLY PHYSICALLY REMOVED THE HIVE MYSELF. They have been completely unprofessional and offer zero customer service. They’ve stolen $ 150 from me as they did not complete the service I paid for and then lied about physically removing hives that I had to remove myself.

Ryan came out to look at my house. Very happy with his customer service. Very friendly and answered all my questions. Would recommend!

This company does not know what they are doing for bed bugs. They come out and don’t treat the way they say they are going to, and then try to blame the customer for there still being bed bugs after they come and treat. Stated was going to use high heat to kill the bugs and show up with a hand held heater, that is not going to heat the walls and items and everything to the correct temp. I would not recommend them for any reason.

One of the worsted services in the valley. Rude, unprofessional, and not trained to identify what steps are needed to solve the problem of termites. We ask for a different service tech to come out. They sent the same rude and unprofessional service men. We told him to get off the property. If anything it is a «pay us for no service company «they then threaten us to charge for a service call. We informed our landlord and looks like legal action is now necessary. Looks like to name fits the company. Budget. Brothers Two guys that do little to nothing. Should read 0 stars

Called for termite elimination. We had some tunnels show up around the outside foundation and a close friend who used them before recommended we give them a call. These guys arrived on time, were courteous, and did a great job cleaning up. Even helped move things out of the way. Nice to work with.

These guys are the best! Great rates! Show up on time! They get the job done and everyone is so nice to work with.
Thank you for the great service!
UPDATE 6÷3÷15 — have been using them for years, and now I only want interior pest control and the lady answering the phone is very nice, but she forgot customer service! She said they would not do interior only! What happened to the customer is always right? My pest control service has been cancelled!

If i could give it no stars i would. In July Mike came out to look at our house for bed bugs. Our landlord drove down from flagstaff to meet him because one of my roommates was getting eaten alive, it looked like he had chicken pox with all of the bites. Mike only found dead bed bugs, so he certified the house «bed bug free» and charged us to give us his opinion of what we knew was false. At the end of September the whole house is infested… My roommates are forced to sleep on the floor, I have thrown out my mattress (causing me to spend more unnecessary money). When i called Budget brothers to complain that they did not take care of the problem they said that the bugs could have come back at any point. In reality Budget Brothers did not give us a through inspection causing the problem to grow as they multiplied.
When I called them to let them know of our problem they wanted to charge me 2200 to steam the furniture and it would have to be done 3 times because they constantly lay eggs and get into the walls.
Bed bugs live in everything and can survive for 12 months without blood so they would probably come back. They also informed me that they could not steam my furniture until October 31^st which would be over a month of living with these disgusting bugs
This company is a money scheme, unprofessional and unreliable, they do not take responsibility for their actions. I used Arizona Pest exterminators and they are fumigating my house, kept in contact with us and even helped us preparing the house for fumigation. Amazing service and honest. I would NEVER recommend Budget brothers to ANYONE. they brag they are the cheapest in town that is because they make you come back multiple times.
While trying to resolve the issue with Budget brothers POSTED MY PERSONAL INFORMATION ON Unilocal so that people could call and harass me. The owner also threatened to sue me because they are a «Multi-​million dollar company» and said I was never a customer even though I have a receipt number and a date (01 – 212 865 on 7÷21÷12 customer number 01 – 88 232). The owner blew up my phone multiple times during the day when I was working wanting to argue about the situation and to tell me that I need to go to a mental hospital, along with those phone calls coming every day he stalked my social media as well. STAY AWAY FROM JEFF M AND BUDGET BROTHERS I CANT BELIEVE I LET THESE PEOPLE INTO MY HOME. I have started a case with Angies list and BBB to report these SCAMMERS.