Wow. my daughter and I waited about 10 minutes for food, when the manager came to deliver our food he just slid the basket down and turned to the next table and handed my daughters burger meal to the next guy. I was like ok must still be on the grill. NO! handed to next table, guy is loving the two meals he’s got, nice stuffed belly. I stated was not happy about the delay. they made some sloppy sandwich and handed us two free desserts. We don’t do desserts. His offer fell super short of being satisfied. Desi. a free burger goes a long way. Make sure you have plenty of time to spare if you chose this location…
Jake R.
Place rating: 1 Phoenix, AZ
Dining room a mess! No coke in coke machine. Long wait time when I am only one in restaurant. I ordered a small cup and was given a small. The lady behind me ordered the same thing and was upsized for free. I gave a look like that’s not really fair and was told she is a regular, so she gets special deals. I said thank you to the girl who brought my food and in no way did she acknowledge me. Do not go here!
D K.
Place rating: 1 New River, AZ
When I inquired about a menu item that clearly came with coffee i was told that they would charge me additionally for the coffee. In Arizona this is CONSUMERFRAUD! The employee had the gall to argue that they are permitted to charge a different price than the one that is shown to the public when they collect it for their cash register. Dispicable people. Avoid like the plague! I’d recommend Carl’s Jr at 35th and Bell if you are looking for healthy food and a friendly staff.
Sarah C.
Place rating: 1 Glendale, AZ
The service took forever. They asked me to park out front, which I didn’t mind. But after a few minutes of questioning if the teenagers in the back even remembered I was out there, I got pretty fed up. All I ordered was a few nuggets and fries… Then I get home and find hair in my food! Seriously?! When you’re coming home from a long day, you don’t want shitty service and shitty food! I get that it’s not a five-star restaurant, but at least have the decency to get your customers out of there at a reasonable hour and give them food worth waiting for! Disgusting. Disgusting food and terrible service.
Philippe G.
Place rating: 1 Phoenix, AZ
So sick of this Jack in the box they need new management or something I understand your not in the best area but don’t you think you can make your damn food better or maybe get the orders right! Plus this location the lettuce always tastes like soap hmmm maybe don’t wash the lettuce out in the wash sink that has soap in the lines… change a lot or please hand the keys over to someone else
Eric S.
Place rating: 5 Phoenix, AZ
Came here late night but they’re always so efficient they get you in and out extremely fast they will help you find the meal that you want help you find any discounts are possible they’re always smiling I love because of smoking weed and have fun like me but definitely great place hit this place up anytime you have that munchies. Jeremy is the mother f****** truth he listens and get you in and out fast
Jessie H.
Place rating: 1 Woodland Hills, CA
I guess if you go through the drive thru really late at night the employees are just nasty rude even though its a 24 hr drive thru, so young fella Marquet, at least that was his name on the receipt, should maybe get a little nicer or stop agreeing to do the over night shifts.
Don J.
Place rating: 1 Phoenix, AZ
Busy. Which is a good sign right? WRONG! The dining room was so filthy I had to eat in my car. The excuse– we’ve been to busy and we are understaffed. The wait for the food was longer than normal but the quality was as expected. Love JIB, just not this location!
Paul S.
Place rating: 1 Phoenix, AZ
This place is filthy. The store smells like urine. Homeless people hanging out in the bathroom. A customer, who’s apparently a regular, groping all over one of the crew members backside. Girl behind the counter is helping prepare food after handling money. People coughing all over the food… The company should be embarrassed and afraid of making someone sick. Their employees hygiene is terrible. Go and see for yourself.
Coop S.
Place rating: 4 Whittier, CA
This place is open all night so it is awesome for the graveyard crew.
Jodi J.
Place rating: 5 Phoenix, AZ
I’m sure many of you are thinking 5 stars, she has lost her mind! However, I have to admit my favorite ‘pick me up’ food is a Jumbo jack with cheese with curly fries and an oreo shake. i went this past Sunday, and I on this particular day I opted for an iced coffee instead of the shake, and the food was served fast and fresh with friendly service. Nothing exceptional, but it satisfied me. So why the 5 stars? This is particular location is in a ‘sketchy’ area,(19th Ave/Bell) and I have to say the manager was dealing with some very ‘ghetto’ patrons, they said everthing on their order was wrong; they asked for extra cheese, lettuce and tomatoes and the manager had to put more in the bag. The customers made comments about how they always get it wrong. Let’s face it, Fast Food restaurants charge for everything — these folks were clearly giving the manager a hard time and trying to get stuff for free and the manager served them what they needed with a smile. I had to wait while a little bit while she took care of them, but I give this gal a lot of respect for serving me with same smile and professionalism. And when they left, she didn’t roll her eyes and say anything negative, she just took care of me.
Daren C.
Place rating: 5 Phoenix, AZ
Quick service, clean remodled store. I had a breakfast burrito and I swear they are better then the ‘berto’ places. Nothing to complain about here!
Tiana G.
Place rating: 1 McKinney, TX
I HATEJACKINTHECRACK… the only time I can eat here is if I’ve been drinking and everyone in the car is craving it. Not like I got a say I never drink and drive :) so when we all pull up my drunken ass orders something. THISPARTICULAR jack just is horrible!!! The past 3 times!!! Drinks get mixed up… fries are missing… tomatos are there when they shouldn’t…foods cold… forget my sauce for the eggrolls :(ya don’t judge i tried the eggrolls and they were horrible and dry. And it’s really hard to make eggrolls taste bad, but jack in the box sure was able to do it.