P. J. Hussey & Associates Inc.

If I could give them zero stars I would. And respectfully this review covers my experience as a potential renter and them holding my paperwork for approximately 3 weeks. First off, I was recommended using a locator at Valley King who ran my credit check preliminary qualified me. Nuvia instructed us to go to a home located in the Camelback area in which I looked at the home and absolutely loved it. I did notice the for sale sign in the front yard and questioned the property being sold because in fact I had no intentions on moving again anytime soon, she stated nothing to worry about the new owner would have to honor the property as rental property. Myself knowing that is NOT the case. Needless to say I was happy and excited and she stated she was going to start running my application. Which was never done in the first week, she waited a week never answered her phone calls, texts, nor did she return any voice mails. The second week comes she contacts the locator instead of me, and says someone has put money on the property to purchase it, nonetheless as of today 3 weeks later the property has not been purchased and they said the potential buyer backed out, but they still have that property up for rent and up for sale. I was forced to look at a condo on 33^rd avenue and Northern area, where in fact there is an owner and they are looking for a renter, still have my application fee that hasnt been processed and a holding deposit since the first unit, however, she states, the owner is in there you can rent this condo but we dont know when the owner plans on leaving. Once again, totally unprofessional and illegal to hold a holding deposit on any unit that they intentionally know is NOT available at the intended time to rent without disclosing it. She did however say he was there, but had no definitive date of availability or when this owner would be out to rent the unit. I still get no answers its the second week, she refused to answer any phone calls so I drove there to their location on my day off, there were two other sets of families also waiting for her, because apparently she kept their paperwork for two weeks or better did the same thing but to tell them here take your paperwork back and they were in fact declined unless they wanted to rent a slum apartment in a dangerous neighborhood. So I explain my situation, my application fee I will ask to be returned because I am the person that called out of state and employer and etc… to get my own information verified because she waited almost two weeks to even begin verification. I also had my move out forms from my last apartment and went above and beyond to prove to this company the last situation was retaliation and that they paperwork was filled out incorrectly. the City of Phoenix has verified all of my statements to be exactly true and correct may I add. Thus, this is the entire third week, she says I’m not declined from PJ Hussey to rent Im qualified, they dont’ have anything for me now and I can come pick up my paperwork after three weeks of being homeless and waiting for Nuvia and this company. Mind you while in our meeting I took pictures of spreadsheets with all available properties, my receipt for the application and holding fee on the house that is still available, and to make things top over, they asked me to go against a government agency and do something illegal that just cannot be done with Section 8. Im going to pick up my paperwork, and demand all of my money back, I even called a local attorney to follow up with me on the specifics who also requested that a document be given to me so he can follow up legally with the outside company. Also, I reported them verbally to Section 8, I’m going to make sure that I do so in writing as well. If your looking for excellent management, don’t go here, if your looking for a place to live, don’t go to PJ Hussey, they will only hold your entire process up according to what they want to do when they feel like it. It’s only when somebody sues them for the shady business practices someone will learn. Nuvia absolutely knows nothing about the business I assume. Patti the alleged owner good luck on her EVER returning your phone call. My experiences in life has always been correct, if the workers underneath the owner or CEO don’t know what or how they need to do their jobs, then she obviously is allowing a lot of illegal conversations and unprofressional business practices to take place, being a realtor I would assume this wasnt the case however IT IS! So I will go everywhere I can on the Internet and file an official complaint…

The BEST property management company I have worked with in Phoenix and Glendale. They currently manage several of my multi-​family and single family properties and have taken them from D class properties into solid B and C class performing assets. They are the 3^rd property management company that I’ve worked with and they have consistently performed through every surprise and challenge that has occurred. The majority of our residents renew their leases and Andrew is great at implementing beautiful renovations to increase property values. Whether you have A, B, or C class rental properties, you will be in good hands with Patti & her reliable Team

Ive been a resident of this company for years and they were okay in the beginning but as of lately they have gone down hill. You try to get a hold of someone at their office and their response is that will call you back, you will wait and wait and wait because nobody will call you back. There has been a few times where i have litterally had to call them 5 times in a day after they ignored my calls for a week. Their property maintenance is a peice of crap also! I have called several times in the last 3 months about one issue and they have yet to fix it. There was even a time when my plumbing was out for 3 days and all they kept saying was «we can send someone out tomorrow»! PJ Hussey also likes to tell you one thing one day and then it changes the next! Once my lease is up and I find a good place to stay I am running from this place and never looking back.

PJ Hussey started managing several of our rental properties since mid of 2012, and they didn’t follow signed management agreement for last 2 – 3 years. 1) The contract stipulated any repair over $ 100 needs to be approved by owner, none of their repairs was sent to me for approval for last 2 – 3 years. There were tens of thousands of dollars of unauthorized repairs were done, I have protested many times to Patti Hussey (PJ Hussey Owner) and she continued the unethical practice. Only recently they started asking for approval 2) We as landlord are supposed to keep $ 300 cash in PJ Hussey account, and any amounts over $ 300 are required to be distributed to us per signed agreements. PJ Hussey very often kept a lot more in their account sometimes to several thousand dollars. We have protested quite a few times to Patti, and were ignored. 3) The monthly payments need to be made monthly by 15^th, and they skipped some monthly payments and didn’t notify us and caused my account to be over drafted. 4) We requested refundable tenant deposits to be transferred back to us mid of 2014, we requested deposit record from their accounting department first, and then request Patti to return the money. the returned amount by Patti (owner) was short by roughly $ 2,000. We questioned Patti (the owner) for explanation, initially she said she will get back then disappeared and would not answer our emails nor phone calls. 5) Their accounting record is messy, I reported 2013 1099 didn’t match their year end report by several thousand dollars and requested correction, Patti said she would look into it and disappeared again. 6) I questioned a few suspicious items and requested invoices/​explanations but no responses. 7) In 2014 PJ Hussey insisted me to replace a 4 plex roof to a brand new roof, it cost me around $ 10,000 and one of the tenant yesterday reported major roof leakage in his Unit. 8) It seems PJ Hussey breach contract and keep unauthorized money in their account and they use unauthorized repairs to keep these funds to themselves permanently. I have several other friends and relative used them, and we all experienced a Lot of problems with PJ Hussey.

The ultimate professionals in every aspect of property leasing/​management– highly recommended!