Minuteman Press

I had done business with this company for several years for a lot of my printing from business cards to pads, brochures, etc. While they made several errors, they would generally fix them with minimal problems, so I stuck with them as I like to work with local businesses… until my last order. I had a business card order where I changed my logo and therefore got all new cards for all of my employees (a pretty large order). I sent them the files all completed and they never said there was any issue or they needed anything else, it was all good to print… UNTIL I received my cards. My logo was chopped off on the top of ALL of the cards in varying degrees. I told Sadiq and he said he would reprint. Then they started emailing me back and forth that it was my card designer’s error and that I had to have the designer make the changes for them to be able to print it properly. I told them that they had never made me aware there was an issue and that they as the printer should be able to adjust as necessary. They refused to do as promised and reprint, and continued to blame my designer. Not only that, Sadiq showed up at my place of business demanding payment or he wouldn’t leave. He finally left calling me a liar. They are VERY unprofessional and have lost my business that could’ve been salvaged by just doing as promised and reprinting the cards. On a side note, I did my cards through Vista Print after this episode, as I had no faith in this company, and they did make an error on the cards (didn’t have a full bleed), but they were very professional, and reprinted the whole order and overnighted the replacements to me at NO CHARGE. THAT’S CUSTOMER SERVICE. This company could learn a lesson from them.

I came in here to print my résumé on the way to a interview. I was wearing a tie and was clearly stressed. The employees quickly took my flash drive and immediately printed my résumé along with volunteer accomplishments. I used the upgraded paper and had several pages so I grabbed my credit card to pay. They refused my money and wished me well on my interview. What a generous and trustworthy establishment! Thank you guys very much!

We get all of our retail tags, business cards, and loyalty cards printed here. They are quick and very helpful. Deb is wonderful and even if issues arise she is ready to fix them and get us rolling again.