A To Z Window Coverings and Blind Cleaners

We had these folks fix our blind to our slider and it didn’t quite fit because it was tightened incorrectly. We called the owner and he came out and refused to fix it. A year later, it’s completely wonky and we’re going to have to replace it. STAY AWAY!

2 weeks, 6 visits, 2 large shades. Custom roman shades were brought in for restringing. When they were (finally) ready, I brought them home, and one had not been touched, and had to go back to actually be restrung. Poor phone contact, many excuses, slow (despite being told that they’d be done same day if I brought them in early.)

Three of my custom ten year old Hunter Douglass blackout blinds needed to be restrung, and I first called Budget Blinds who referred me to a gentleman who was mobile and could come to my house for the job. I spoke to him, and he gruffly remarked that I had chosen «the worst possible day» to call (Monday) (!) and that the price would probably be $ 59 per shade, and $ 49 per shade, if I brought them in to Budget’s Clackamas office. After speaking to this guy, I didn’t want his services at any price, so I kept Googling and calling to find an alternative business. Fortunately, I found A to Z. They are a family business that has been around at least forty years. It’s a no-​nonsense shop. I got same day service, drop off and pick up… so for $ 60 I got all three blinds restrung…($ 10 less than the original quote)…also, for basically a third of the cost of the competitor’s original quote. A to Z also offers blind repair, replacement and sells new custom blinds. They will get all my future business. I am delighted with how they saved my day… and many dollars… and got the job done painlessly!

My experience with A to Z Blind Repair was not a good one. My brackets on an existing pleated shade broke and the shade needed to be reinstalled. They actually charged me $ 20 for two small plastic brackets on top of the installation charge. I was also not charged what was estimated on the phone – I was charged an additional fee due to the «type of ladder that needed to be used». The only reason I am giving A to Z two stars is because the were able to get someone out for the repair right away.

A long search for a replacement part on one of my blinds led me to A to Z. Not only was the part available, it was very reasonable. The business has been here for some time. I highly recommend A to Z for blind repairs and I will be returning when the blinds need cleaning.