Performance Race Engineering

I came to PRE because they had a nice facility and seemed to know what they were doing.
That was the worst, most costly mistake I’ve ever made. I was quoted for an install job on parts purchased from their facility. It was a quote for a little over $ 3000 and three weeks. The job ended up at over $ 7000 and seven weeks, plus an added kicker of over $ 1300 in «troubleshooting» because their main SRT mechanic didn’t know what he was doing. The management of this «shop» doesn’t give solid quotes, doesn’t inspect the vehicles, they simply start slapping parts on and when they run into something they can’t figure out, they don’t abide by the quote. They leave everything very ambiguous.
Their main SRT mechanic didn’t have the wherewithal to change the oil on a brand new Garrett turbo. I had to ask for it to be done. Then they charged me $ 120…for an oil change.
This shop doesn’t post it’s rates openly.
None of their «mechanics» are ASE certified (this means they’re simply shade-​tree amateurs who don’t value expertise).
The owner doesn’t quote professionally. He will back date quotes in an attempt to cover his mistakes.
If this shop makes a mistake, it’s ALWAYS your fault, even though you had no control over what they do behind their doors.
Here are several hints when dealing with this company:
Get a detailed quote BEFORE any work is done.
Make absolutely sure that the owner knows that if the quote goes over 10% of the originally quoted price, work is to stop until you approve more.
When and if you approve more, get another detailed quote with solid timelines.
Do NOT be afraid to take your vehicle out of this «shop» to a more reputable shop if needed. Watch out for hidden fees or a mechanic’s lien if you try to pull your vehicle out. By law, they MUST put the vehicle back to the condition it arrived in. Here is the importance of a preliminary inspection (which PRE doesn’t do). This will prove what condition your vehicle was in before it arrived… and will save you a LOT of headache… and money.
To be honest, I have plenty more detail to give… leaving it at this, don’t go here. They are not an ethical, knowledgeable, or timely company to work with. Go to the BBB site. You’ll see four complaints. Also notice that PRE isn’t BBB accredited. This is another warning sign.
If you get had by this «tuning shop», don’t say you weren’t warned.

Got about what I expected in terms of parts availability and performance. They were very knowledgeable. More to come later.

Thanks allot to these guys.
Great Service. Good Pricing. Very knowledgeable on Subarus. There hasnt been an issue that they have not fixed for us. And we have send them over 300 cars over the past 4 years.
Thanks Guys.
I would highly recommend.

This shop is great. The guys are very knowledgeable and know what they’re doing. They work hard and fast. Would come back to them again