Total Wine & More

My (now) wife and I went to Total Wine to purchase beer and wine for our wedding. Ryan gave us a private appointment and helped us choose 3 wines (2 whites and a red). We weren’t sure of the specific wine we wanted, so he allowed us to taste them to make a final decision. We gave him our budget, and he was able to pick out some great choices for us! We also decided to do 3 beers, so we opted to go light, medium, and full bodied flavors. The beers/​wines were a hit at the wedding, and we couldn’t have asked for better customer service from both Ryan and the rest of the staff (who helped us load it, etc.). Also, he helped with the actual «count» of the amount of wine/​beer we needed to drink and it was pretty much spot on! We always go to Total Wine to pick out craft beers, and this experience gives us even more motivation to continue doing business there. Thank you very much to Total Wine, Ryan, and Ryan’s team — the Brier Creek store is FANTASTIC!

Great store with super range of wine and accessories. Best price on Pellegrino by the case, except the mini bottles (still cheaper at Walmart). But selection is good, staff is very helpful and only occasionally has an off day when you’re in a hurry and they’re tired from being super busy.

Unfortunately, regardless of the wonderful selection of beer and wine they have, that can NOT compensate for the awful customer service they have. I have shopped at this location for months now and have finally had enough. I was there with my husband over the weekend and in the store for over 30 minutes. After being asked to taste wine and finally making our selection we made it to the register. At the register the girl scanned our beer and then told us the total, when my husband took out his credit card to pay she asked both of us for ID. He instantly gave his and said oh mine is in the car but he is paying anyway. She then proceed to yell at me as if I were a child and threw me out of the store. I will NEVER shop at this location again and will make sure my friends in that area don’t either!

Great selection of wine– so much so that it’s overwhelming.
Along came Josh, and helped out with my selections. He is very friendly and knowledgeable. Another employee came along and offered her suggestions as well. The customer service, selection, and prices were excellent here.
I will return for sure!

This is the only location of Total Wine & More I have been to, but I think it’s really great! I’ve actually never gone in for wine, it is the «& More» that particularly interests me, and by that I mean their craft beer selection.
They have an AMAZING selection of craft beers to choose from, I literally spent almost an hour in there the other day trying to decide what I wanted to take home in my 6pack. I settled with a Shotgun Betty from Lonerider, and In-​Heat Wheat from Flying Dog, Prima Pils from Victory, Über Pils from Heavy Seas, a Brooklyn Lager and Weeping Willow Wit from Mother Earth brewing. SO many good choices though it was hard to choose just 6. I’ve been in the store before, and seem to have this problem every time. The boy is the same way, and we usually leave with much more than what we were originally going in for. I will surely be back for more in the near future!
I know this is a chain, but I can at least vouch that the Brier Creek location is phenomenal. When I have the time to make the trip I would much support a local business such as Bottle Revolution, but the convenient Brier Creek location is hard to pass up! I’ve had only great service from friendly staff. Take a trip over and see for yourself!

This glorious place has a plethora of wine, but I’ve only ventured inside for their awesome BEER selection. I know I’m such a hypocrite, but they should REALLY add the rest of their store name (in big letters of course): «& MORE».
I LOVE how the beers are classified — it always feels like I’m vacationing through foreign lands (mostly states) as I «hunt» for a malty, «sweet-​flavored» beer (malt is my favorite). Sadly, they do not carry Kona Brewing Co’s «Coco Loco Toasted Coconut Brown Ale» and it absolutely makes me cry inside. Believe me, I hunted for that ale like I lost my own child — I looked like a bird possessed with OCD as I hunted for my highly-​anticipated prey. I’ve heard how AWESOME it tastes, and I will do just about anything (except consume insects) to get it!
This place is really convenient, especially since I’ve wimped out from venturing out to Peace Street Market for specialty and local beers out of fear of the sketchy creepers in the area (yes, I’ve had incidents as I’ve walked to the store after parking my car far away) and the sheer, long proximity from my casa. My boyfriend is a self-​proclaimed beer connoisseur (and home-​brewer), so this was one of my main, birthday-​shopping hotspots.
I scouted out a recent favorite stout of mine, New Holland Dragon’s Milk Oak Barrel Ale, so I was absolutely delighted. It runs a «high» price since it’s high-​gravity — around $ 15 for the 4-​pack. However, it’s a perfect match for you «Game of Thrones» lovers to drink as you watch the divine Daenerys.
As I closed the end of my shopping expedition, I noticed Rogue’s «Voodoo Doughnuts Bacon Maple Ale» at the tale-​end of an aisle that faced the registers. Glory Hallelujah! I snatched that bottle up, debated for about 10-​seconds if my boyfriend would enjoy this strange, strange beer, and finally made my way over to the register. The employee laughed and asked me if I was daring to try it, and I told him that my boyfriend is obsessed with beer (whose isn’t?) and that it was part of a b-​day present for him. The associate was very knowledgeable about the beer and discussed the flavors and tones with me as he boxed (yes, boxed) up my goods.
I left feeling like I just pwned at picking up some amazing beer for my masculine other-​half — arms heavy with a proud and slightly vain grin on my face. Cuz you know, I shop hard — like a boss.
***Voodoo Doughnuts Bacon Maple Ale: smells like doughnuts, tastes very smokey with a hint f sweetness — I couldn’t take more than 3 sips. On the otherhand, my boyfriend demolished it and stated that he could drink a whole, ‘nother one if it was available. The bottle is too cool not to keep — the label is «painted/​printed» on the Pepto-​Bismol-​pink-​soaked bottle.

I visited this Total Wine once and received the poorest service ever. I was looking for a certain red wine for my fathers birthday. While looking for this red wine for about five minutes, there was an employee standing near me. Not once did he greet me or even ask if I needed assistance. Another man shopping walked up, and the employee greeted him and asked him if he needed any help immediately. I felt mistreated and ended up buying nothing. I will never return to shop in this Total Wine.

If you want a huge selection with prices that beat everywhere else then go here. We aren’t wine aficionado’s but for the casual drinker or the expert this place seems like it has it all. We usually buy lower priced wine that still tastes good as a general table wine and almost always buy it here.

Okay. So we don’t have these close to where I live, so maybe for all of your folks who are used to them, this place is like ho hum. And it is a chain. I know, I know. But for me, and my classmates… after 10 hours of lecture, this place was, well, basically, an oasis. It’s huge. The people who work here are friendly, knowledgeable, and helpful. How often do you get that combo? They also have tastings. We wandered around for so long that the manager offered to give us a total store tour when we came back the next day… and if we hadn’t have been so mentally exhausted, we would have been back.
Oh yes. Two words. Hitachino Nest. Two more words: Sold There.
Great selection… many different price points, lots of chilled stuff to choose from, and they even had a decent array of snacks.
Yep. Woohoo! Fa sho!

It is, like, so dumb to review a chain, and I know it. And y’all know what a dang Total Wine & More is — and, even if you’ve never visited, well, it is what it sounds like — but I wanted to take a moment to commend this particular location on its selection of craft beers.
Here you’ll find a variety of selections from Heavy Seas, Big Boss, Duck-​Rabbit, Smuttynose, Highland, Dogfish Head, Victory, Anchor, Bell’s, New Belgium, Sierra Nevada, McNeill’s, Foothills, and Natty Greene’s.
Again, don’t judge me too harshly for reviewing a big chain, because I’m just trying to enlighten you about what the «& More» stands for!

Very nice wine selection and a very good selection of microbrews.