Kathy’s Canine Connection

Great service. Been going to them for years. Only got a chance now to review them. They give our two Pomeranians a bow in their hair for the ‘cherry on top.’

ZERO STARS would be more appropriate. My dog came in for a nail clipping and was INJURE BADLY by the staff. They neglected to remove his metal pinch collar and either tied him down or held his leash so that when I picked him up he had a 1.5 inch gash on his neck.
I noticed immediately when I picked him up, I gasped at the blood and gore and the woman said, without surprise or hesitation, «Oh he came in like that.» Like a groomer wouldn’t notice a fresh cut right where they hold his collar. They were unapologetic and denied everything. I rushed my dog to the vet, where his neck was shaved, revealing dozens of puncture marks from his pinch collar. It was horrifying. When examining the wounds closer, it was obvious they had tried to clean the cut up a bit.
I brought my dog back and showed them the damage and they still were’t mean, but they completely denied responsibility, saying I must not have noticed. The ladies were completely neglectful, injured my dog and then covered it up. It would be impossible for me to warn against them more vehemently.