QFC

Updated review as I’ve noticed they have changed their lobby policies.
The lobby is no longer open 24 hours a day. The lobby closes during the early mornings and opens at 9:30am. This has solved the lingering homeless problem.

I’m very surprised that there are 2 QFCs so close to each other. Perhaps they want to dominate the Downtown Redmond market share. This QFC is pretty nice, with lots of parking @ Bella Botega.

I try not to leave negative reviews but this QFC was really bad. I needed customer service and I literally waited for about 20 to 30 minutes. The personnel was nice but either it’s severely understaffed or miss managed, in any case a bad bad experience.

I wish there was an option for negative stars. Customee service in this store sucks and is one of the worst I came across in many years. I was visiting the store with my aged mother and shopping in the fruits section. There was a chunk of water and ice spilled on the floor. My mother didnt notice this and she slipped and landed on one of her knees. She was in a lot of pain.
We didnt however create a rucus about it, but when paying highlighted this issue to the front desk supervisor. He just said «Ok» and didnt even bother to ask someone to have the ice slush cleaned! forget about even owing an apology about a senior lady slipping and getting hurt. I asked for the store manager, and guess what, he just asked me «was it ice or water». Thats all. I was like WTH! Is that you care about your customets or even old people?
I would never go back to this store and will share this pathetic experience with who ever i know.

The store is very clean and well stocked. Every time I visit, I use the self checkout and love the number of machines they have. You rarely have to wait for one. The staff members are friendly, and the sales are pretty good. There’s a Starbucks and Panda Express attached.

It always shocks me on how great this sushi is. I love the spicy tuna and how friendly the staff are. Yum!

The wonderful lady in the bakery makes the most scrumptious deserts and so beautiful. The service is always wonderful. This is the best grocery store when it come to quality foods.

This place really deserves 0 stars for bad service. I went in today to buy a cake for a pot luck dinner and after waiting about 7 minutes, I walked over to 2 employees (that were only 6 feet away) and asked if there is anyone that could help me get the cake behind the glass counter. They said exactly as follows: «Nope.the person that could help you is on her break… she will be back shortly» then they went back to just standing there talking to each other with no interest in helping me. I ended up leaving and buying a nice cake somewhere else. This is pathetic service with no eagerness to help out. I’m surprised that in the day of Unilocal and Google reviews that businesses would still provide such bad service. I go to QFC a lot and this one always seems to lag behind.

I love this QFC as far as shopping for my regular groceries is concerned. I went today to the deli for a sandwich for lunch and so far, of the five or six times in the last few months that I’ve utilized the deli, they ALWAYS act like I’m inconveniencing them. Well excuse me, I’m sorry if you’re having a bad day but if it weren’t for customers like me, you’d be jobless so fix your attitudes!
I live closer to the Redmond Way QFC but parking there can be such a nightmare. I also don’t like that it’s so much smaller so selection is rather limited, but I’m seriously considering doing my shopping there because at least I get treated with respect.

California Roll was outstanding, fresh ingredients, thinly sliced, carefully prepared. Yum.

Funny, my first review of this store was 5 stars in 2010, then 3 stars last year after the renovation, and now it’s down to one store. And it so saddens me to write this, but I gotta keep it real.
My family has shopped here exclusively since we moved to our house a few blocks away, over 16 years ago. The people here have seen my kids growing up. They all know us by name. Due to the convenience factor, we (hubby and I) have come here at least once a day on average to pick up items that we need. There have been many, many days where hubby and I each came here in any given day to get groceries. I guess I’m trying to say, no store had more regular and loyal customers than my family. I can’t even guesstimate how many thousands and thousands of dollars we’ve spent here over the years.
I’m now boycotting this store. I refuse to buy one item here. Let me explain: prior to our annual holiday party, we needed to get wine. We wanted to get the sparkling white Freixenet wines, in the black bottles, but there are a few different kinds and one is sweeter and one, dryer, and the bottles are identical. The wine guy recommended one when hubby asked which one was sweeter. Hubby bought 14 bottles. Come party-​time, we immediately noticed that the wines were the dry type — not the sweeter one. Guest drank about 8 bottles. Post party, we wanted to exchange the remaining bottles for the sweeter ones. The cost per bottle is exactly the same. The store wouldn’t be losing money. They demanded our receipts, which we no longer had (if we kept all our QFC resceipts from this store, between my husband and myself, we’d have at least 500 receipts every year!). I noted that the transaction would be on their records, as we used our QFC Reward card. No dice. So… despite the managers and the cashiers and most of the staff knowing us VERY well, they refused to exchange the bottles.
If this is how they treat their best, and most well-​known and loyal customers who they’ve known for years, imagine how they will deal with you all!
I now do all my grocery shopping at Trader Joe’s and, at times, at Safeway.

This is my usual grocery-​shopping joint after I lost my local Safeway in the move. The selection of types of items was impressive, but I wish they had more variety in which products they offer. Also, while the vegetables are cheap, everything else seems to be expensive — especially the lunch meat (there’s also not a great selection).
Overall, it’s a grocery store, and it’s clean (which is the most important thing). I can’t get passionate about a grocery store, so to be fair I should say I don’t think I’d rate any grocery store over 4 stars :-P

Occasion: Buying bottled water.
I come here because it’s convenient, cheap, and less than a quarter mile from my house. This QFC just looks like the rest of them. If I buy something from here, I’ll update this review.

This place is pricey — a while back the Seatle Times did a comparison of local grocery stores and this one came out JUST below Whole Foods and PCC, which should tell you something. However… they really do have some great stuff.
They have a decent selection of organic stuff, and the quality of their produce is actually really great. Their cheese selection is really diverse. The store layout makes sense, although they’re in the process of changing it around to accommodate the new liquors and things they’re allowed to sell now. They’ve even handled the renovation really well with a minimum of disruption going on.
The one department I’d ding them on would be seafood — it smells fishy, so no way am I going to buy any seafood here.
Oh, also there’s a Panda Express in the front of the store, and the smell makes me nauseous. EW. WHY?

Still at four stars. It has been a while since I have visited this store. Stopped in after work earlier this week and noticed that this store had been recently renovated. Noticeable since several shelves were empty and the staff was moving around products.
The biggest change is the pharmacy has been moved several feet to the right. The dairy section as a result has been shifted to be next to the meat area. There are also now more self checkout lanes which is great since that is my preference when grocery shopping.
Still consider this store to be one of the more solid QFC locations on the Eastside.

I never really understand why they have two QFCs that are five blocks from each other.
This QFC has Panda Express, Bank of America branch, and a Redbox compared to the other QFC right next door. It also has a bigger self check-​out section and a bigger parking lot.
Otherwise, the fresh produce section seems rather small to me.

Why I come to QFC:
Cabernet
Moscato
Sangiovese
and Panda Express.
The prices for some things are ridiculous, yet for others you can find some good deals (bacon!!!).
Buy 6 wine bottles, get 10% off (common, I know! But they have a pretty good selection!).
Currently their aisles are going through some floor renovations, so they’re only improving!

Consistently good and fresh. This sushi bar is often sold out. If you come by early enough you can ask them to make a special for you!

Decent store location, has a B of A ATM and a Redbox. All I gots to say!

I consider myself quite the connoisseur of grocery stores. Grocery shopping is one of my favorite past times. And this, well this is the place to never go hungry!
This large chain grocery store is equivalent to a Dominick’s in Chicago. Self check out lanes ease the congestion of shoppers. They also have a savings card that I would definitely take advantage of too.
Endless choices! Gourmet Jelly Belly station, sushi station (complete with Soju), Panda express, and a free standing Starbucks next door!
Bought a pre-​packaged turkey cranberry sandwich on multigrain bread from the deli for my flight back. Kept pretty well and was quite fresh and more than filling on my 3 hours in the air. They had plenty of other individually sized sides such as potato salad, macaroni salad, and fruits. Will definitely stop here next time I need to grab some picnic food or need to pack a cooler for a drive up to Mount Rainer!