Thanks Matt Brockler for always helping us when we need something for our home. We got a houseful of windows, great quality and the lowest bid! Got our new front door. Now we are getting a new bathroom window. RC always delivers on time and on budget with no surprises. Our go to place and we don’t even bother shopping around.
Rick G.
Place rating: 1 Pittsford, NY
Everything negatve the previous reviewer wrote is true. My wife and I were purchasing thousands of dollars in new windows(which we did at another company). The salesman was pompous and nasty aggresively complaining about the quality of the windows on my home. I could have easily defend my home, but why should I? Bottom line is I will never buy from this company after that conversation. By the way, there was a time in the 90’s that I usedf to purchase 10’s of thousands of dollars from this company. I am involved with 100’s of apartments. I never mentioned that to the obnoxious salesman. Silly Wabbit
Rick O.
Place rating: 5 Geneseo, NY
I don’t have the same opinion as Rebecca S in dealing with Rochester Colonial. My wife and I have — over time — replaced just about every window and door in our house with products from Rochester Colonial. Living in a century-old house, this presented challenges, as the frames were not always in square. We established an early rapport with our salesman Phil Gionta, because he was courteous, professional, knowledgeable, and interested in our business. The follow-up visits to recheck our measurements were always done quickly. The products we’ve bought and had installed were top quality in both structure and workmanship, and we’ve never had a single issue with anything that Rochester Colonial has done for us. They are not the least expensive window and door replacement company in town, but frankly, with something as important as windows and doors, we haven’t been disappointed — and don’t think anyone could perform the work as well as they have. Rick O
Rebecca S.
Place rating: 1 Pittsford, NY
I went to Rochester Colonial to inquire about a large, decorative window to replace an older one. I wandered around the showroom for a few min., until I was approached by a salesman who slowly looked me up and down, clearly assessing my lack of ability to spend money there. I was wearing an academic hoodie and a pair of jeans and garden clogs, so I must’ve looked like a vagrant in his eyes. He didn’t really make an effort to answer my questions and spend much time with me, but did enjoy staring at my boobs the entire time. In net, my experience at Rochester Colonial was that of a dirty old man who didn’t take my business seriously. After giving me his business card, I promptly walked out, dropped it on the ground and drove away in my Mercedes.