H&R Block

WAAAAAY overpriced, ridiculous! We were going to an private accountant in San Jose who was extremely knowledgeable and he charged $ 300. When we moved to Roseville, we decided to check out H&R block because we didn’t know any accountants in the area and thought it would be cheaper given that we don’t have a complicated tax situation (regular jobs, not a lot of write-​offs). My husband asked how much it would be. Their response was that they couldn’t tell him exactly, because each situation was different, but that prices started at $ 80. So we said okay, let’s give it a shot, sounds reasonable. Sara was our tax person. She was okay, but what really threw me off was when I told her I was going to grad school for a Ph.D., she said, «Oh no thank you, I HATED school». Um, that doesn’t really the client a lot of confidence in your skills, lady! Finished in about an hour, and she dropped the bomb that we owed over $ 400 for just a simple return, apparently because there were extra forms needed! I couldn’t believe this! That doesn’t even include an extra fee that they try to sell you that «protects» you in case they (H&R person) make a mistake on your return. Meaning that you have to pay extra if you want to not be charged for a mistake that is not even yours! WHAT!!! Shouldn’t they be responsible to the IRS if the mistake is made by them? Also, in my opinion, it is totally unfair to not reveal what the price would be BEFORE you sit down to do the taxes. They could definitely ask you a few simple questions to figure out how many forms you are going to need and give you an estimate. Their system is SO DECEIVING! I will never, ever be back to H&R Block again and strongly urge you to steer clear.

I always get my taxes done here. They get stuff done and know what they are talking about.