Starbucks

This Starbucks is by far my favorite Starbucks with a drive thru!
They are so fast and the drinks taste great!

I was having the worst possible day ever and i was on my way to work… i had so much on my mind i totally forgot what i was ordering and the girl taking my order in the drive through asked me and i said crap. She then tells me they dont sell crap but she would. love to get me anything else. It actually made me smile and i desperately needed that today. Then i pull up to the window and they gave
coffee for free. I could not believe how amazingly nice they were. It definitely made a difference in my day… i love them and will always go there!!! Thanknyou guys for changing my day!

Came in with nobody in front of me in line and it took them 6 min to say hello how can I help you, gentleman took my Order and said they will have our coffee out soon, so my wife and I sat down and waited 15 min later, I did not hear anyone call us or say anything so I went to the counter and I noticed that our coffee was done but nobody said anything, never coming back to this place anymore I felt disrespected.

hi-​ya!
Stopped by for a quick caffeine fix… needed it bad that day.
Anyhow it’s funny to really rate a Starbucks given they’re typically so consistent – excepting customer service. We got our drinks, but was initially given the wrong order, but it was just simple mistake and fixed right away.
Overall 4 stars because Starbucks doesn’t ‘wow’ me, but meets expectations.

by far the best starbucks, its no contest. The staff is always friendly, Cassie always has a smile, and Frank knows my order and it seems like I meet a new staff member everyday and they are equally impressive. Thanks for being the highlight of my morning you guys are the reason I’m there all the time.

Worst customer service I’ve ever had at any Starbucks. Considering I worked for Starbucks for 3 years I know the importance of giving a great experience. Anyway walked in and literally stood at the register for 2 minutes with baristas walking by and not saying anything expect changing the roast coffee and the shift manager I think talking the schedule over with some kid and not caring about customers. I ordered — the total was 4.45 and gave a 5 dollar bill and was grabbing change and by the time I got the 50 cents the blonde kid gave me 55 cents back and refused to take my 50 cents and give me a dollar bill. Terrible service and bad vibe

Four stars for being open when I needed coffee and pleasant customer service. I’ll start by saying I’m one of those who does not like Starbucks coffee. I’ll drink their Americanos and slushy drinks. Otherwise I’ll just pass.
OK, so my story is that I had to be at work very early this morning. I didn’t want to take my own coffee because I’m lazy. Anyway, I needed my coffee fix. The only place open for good coffee (and the local 7/​11s don’t count) was Starbucks and it was on my way to work.
So, I got my coffee and was in and out in just a bit. The staff were nice, friendly and seemed to be happy at work at 6am. I got a coupon for a cheap iced drink and made my way back today. The second time was just as pleasant.
Anyway, next time I needed early AM coffee, I’ll probably stop by. Thanks.

Keep driving to the next local Starbucks.
I drank the Starbucks kool-​aid (their coffee) and frequent Starbucks religiously.
So, I went through the drive-​thru and ordered my norm– grande iced Starbucks iced double shot w/​3 pumps Classic 3 pumps cinnamon dolce syrup w/​cream in venti cup extra ice… The guy on the headset repeats it verbatim the way I ordered it. Great! My order was put in correctly, well… I got my drink took a sip and it was def. not my drink– which I drink everyday. Ok, it’s a mistake NO big deal. I park my car (P.S. I have a sprained ankle) and I go into the store. I stood by the barista station and wait about a minute with my drink and finally,
Michelle (the barista) says, «is that Starbucks iced double shot?»
Me: yes, it was made correctly
Michelle: I made that correctly
Me: no, I don’t taste any syrup
Michelle: I put it in there, I made it correctly
Me: well, it’s not in there…
Michelle: I made it right, 2 shots and 1 ½ pumps classic and 1 ½ pumps cinnamon dolce
Me: I asked for 3 of each
Michelle: well, it wasn’t specified
Me: well, it was what I ordered and it was repeated back to me
Michelle: I made it the way it was rang up but it’s not like I don’t believe you. So you want me to add syrup?
Me: uhm… Yes? **puzzled, frustrated look due to the fact that the pumps she needed to add were what I did in fact order
Michelle: is that better?
I learned two thighs today from this Starbucks.
1. The barista promise that Starbucks raves about and has posted every where about if the drink is not made correctly, just let them know and they will correct it was NOT in fact a value at this location-​not just with Michelle but all her co-​workers around her didn’t seem to care– including the manager who didn’t ever bother to come and apologize.
2. Being rude is a staple at this location and they do value their customers nor customer service.

The staff here is always pleasant and offering up the best customer service! Rock on people!!!

Blown speaker is so bad it rattles. It drives me crazy. Would not hang out in here. Service was great and swift. The speaker is just so bad that certain songs rattle over the singers voice.

I only ever use the drive-​thru at this location because I’m usually shopping/​running errands in the area. Haven’t had any problems with my orders but then until recently they haven’t been that complicated. Today I explained that I was ordering something that was introduced to me at a different location & would explain at window. I was warmly told to come up & after showing the employee a screenshot of the order she promptly got to work on it. Then she asked me to try it & make sure it was done right. Yumm!
As to the long waits, I’ve experienced that at just about every drive-​thru at one time or another. I’ve been coming to this location for over a year now & they consistently get my orders done accurately, quickly & with a smile to top it off.
So what’s this complicated drink? It’s called The Jesse. And really doesn’t sound complicated to make, I’m just too lazy to remember what all goes into it. I’ll Unilocal about it later when I review the location it was created at.
Hint: it’s not coffee.

Came to this franchise today and was very disappointed. I arrived 11minutes prior to closing and went to the drive through. There was a barista at the window and I mouthed and asked him if they were still open and he replied yes. Then the man left. After several minutes of waiting, nobody came to take my order or merely say «i’ll be right with you». And I left Starbucks disappointed with my craving for coffee. Definitely bad service and not returning to this location again. I would give this zero stars if I could…

Always polite staff here. Sometimes is crowded in drive thru but they always get you in and out rather quickly!!!

This place gets 5 stars from me. The staff is great and gave me exactly what I wanted. Will the manger is excellent and his crew seem to love working with him. They have a drive through as well.

So dissapointed by the supervisor’s attitude this morning. I love SB for their coffee and equally their great servide. Take away the great service and you cut in half my love!
I forgot the BOGO holiday coffees were only 2 – 5 and when the auburned hair woman who seemed to be in charge told me it was only those hours she was very unsympathetic and didn’t care. It was a bit embarassing so she could have shown a speck of remorse. Instead it was all business even after we ordered coffees. I wouldn’t have even written a review here except my husband noticed and mentioned it to me even without me saying a word. So… I won’t be going for coffee at this SB anymore…

Service is very slow for the drive thru. And the staff is not very talkative and not as friendly as others. Mostly just talked with one another and not the guests.