iNails & Spa

The staff is very friendly, personable and professional. The spa is clean and the massage chairs are wonderful! Wendy and Daisy have done my pedicures so far. It was so relaxing and they did a great job! Their prices are reasonable; $ 25 for a basic pedi, and you can spend an extra $ 10 to extend the foot massage (my favorite) or a shoulder/​neck massage.

First time coming here and my nails came out fabulous! Holly does an amazing job! She makes sure you get exactly what you want. For sure coming here again. Super cleans and welcoming.

Amazing customer service! Best pedicures in Sacramento! Must do a lemon tonic pedicure! It’s 35 dollars and it comes with hot stones, hot towels, scrub, mask, paraffin, massage, color, and the chairs are so great! They always have the football game on which is great for the people who don’t want to miss Sunday football but need a nail appointment! I also get acrylics with gel color! Because they last so much longer and look fantastic! Definitely a place to check out!

First time here, and I love the end product. :) Ask for Paul! He does a wonderful full set. Not only that, I really liked the vibe there. The manicurists were very friendly, especially Holly! She checked up on my nails a few times, which I thought was nice of her.

My full set with m gel lasted over 3 weeks. I had to soak hem off to remove them. Great products and very great service.

Paul did AWESOME manicure today! So precise and gentle with my brittle nails. Very attentive

I’m all for helping small business owners in becoming successful, however, I cannot support businesses that do not respect their customers. Holly, the owner, is not a professional business woman.
Holly sits in her station and complains to her customers about other customers. She outwardly talks crap about the very customers that keep her in business; out loud so everyone can hear! I can’t help but wonder if she talks crap about ME after I leave.
She once called me and demanded that I remove my Unilocal review about her business because the three stars was not positive enough. Ironically enough, her employee had overcharged me the previous time I was there and if I wanted my money back, I’d have to remove my review.
Holly questioned me whenever I paid by credit card and made me feel bad and uncomfortable when I didn’t have cash. She doesn’t want to pay the business fees associated with credit card/​ATM transactions. So now, she charges customers an extra 50¢ for any card payment. Can she even legally do this when paying with a credit card? She would remind me, «Next time bring cash!»
I went there for 6 months and finally just got fed up. Please think twice about giving your hard earned money to a business ran like this.

I went on Tuesday to have my nails done. It was not what I asked for by far. My nails were lumpy and not close to what I wanted. I left in hurry late to work.
Holly was great to get me back in at my convinience.
She apologized several times. Everyone made me feel and commented on how nice my nails looked after I got them done.
They did look better than the first time but it was nothing like the picture and i don’t think it was worth the 45 $ I paid. I’m used to acrylic glitter powders and not gel. I’m not a nail tech but from what friends say you need a few different brushes or acrylic to create this look.
I’m giving 5 stars because everyone wad kind and quick to take care of the issue. My recommendation is to know how the look you desire is created and go where they can do just that.

Holly hooked it up! She was fast and efficient and friendly! This is my favorite set of nails ever

There is no place else and Sac that has a better nail shape game than this place does. Holly and the other guy is amazing I think his name was Dave. Definitly a must go. They’re brand-​new so that’s why they don’t have a lot of reviews but totally worth the time, they took all the time that they could have to do my nails and I’m more than happy. The colors are 92 for the beige I think it was called salmon sand and the the maroon color was 190.

Hannah did a great job on my nails I normally go all the way to Rancho Cordova because he does super but I think I found my new spot just because it’s close to my house she did great I told her I still want to keep my coffin shaped and she did and the color is beautiful she did great only thing is she took a little bit too long other than that it was awesome I totally recommend it must I add I’m kinda glad she took longer bc that just made me sure that she would do a good job

I had a groupon here for a gel manicure. Whenever I am paying with a groupon I like to have a pedicure done as well, so the technicians make a little extra money. I got the Lemon Tonic pedicure for $ 35. It was a pretty good pedicure. Very relaxing, the girl was very friendly and I was happy with the design that she did ($ 5 extra) the only thing that bugged me about the pedicure is that she was a bit sloppy. By the time she was done I had water and scrub on my pant leg (even though they were pulled up super high, and she got a deep blue nail polish on my foot. Like literally on the top of my foot, nowhere near my toes. She then made a half assed attempt to get it off and ended up just smearing it along my foot. I had to go home and bust out the acetone to get it off.
Next up the manicure. Sigh. This was easily the worst manicure of my life. She was super rough using a file to buff my previous polish off. At one point I said «ow» and pulled my hands back because it hurt so bad. She just pulled my hand back and continued. Then she dunked my hands in some lukewarm water then proceeded to push back my cuticles, they hadn’t soaked for more than a minute and she didn’t use cuticle cream, just water from the bowl. Uh, ouch! Then I showed her a design that I wanted. I picked two polishes. She decided to rush though. Sloppily painted my nails in one color. And she did it in some random order so the nails weren’t even getting the proper cure time. After she slapped on the last coat she literally dumped some cuticle oil on my nails and told me to wash them and said bye. That was the end of my manicure. By the time I had finished washing my hands she was working on another customers pedicure. No hand massage, no help into my shoes. Nothing. I don’t know if it’s because I was paying with groupon or what but geesh! I buy groupons to try places out. If you do a good job I’ll gladly be back. I can’t see myself ever going back here.

I’m very conflicted while writing this review-​I wish I could give 5 stars, but my review is based on the entire experience as a whole. (First time here).
Décor in salon:
Beautiful. Taupe and red walls compliment the chandeliers and tile flooring-​it really has a classy spa setting and very clean.
Nails & service:
I got gel powder + nail polish full set with Holly. She did a great job (pic posted), but customer service left a lot to be desired. She was very short with me for much of the appointment. I told her it was my first time here, but her demeanor didn’t change-​not a huge deal, maybe it was a busy morning? I was willing to be understanding and continued to try to chat with her.
She was filing my nails and complained that I have delicate nail beds and it was taking her longer than usual and sighed heavily, so that was awkward moment #1. Then, it came down to payment; I had about $ 30 cash, but my total was $ 40, so I wanted to pay with my card and tip cash. She peered towards my wallet and said «how much cash do you have?» Awkward moment #2.
I replied that I wanted to pay with my card. She told me to bring cash next time because it’s better for them. Awkward moment #3!
Telling a client how to pay is tacky and kind of rude.
I hope this review will serve as constructive criticism for Holly so that she brings her customer service skill up to match her talent for doing nails.

HOLLY IS THE BEST (however, they are ALL nice). I get my nails done all the time recently moved by this nail shop gave it a try. And I’m happy I did!!! I got them done a month ago, NEVER did they lift only nail growth. I couldn’t believe it! I’m rough with my hands and it was perfect! I had to soak them for them to fall off. Anyway, try it out! Holly is wonderful :)

Whatever you do don’t get the short guy. I had grown my nails out very long and I was attached to them. I told him I wanted to keep my length and idk what he didn’t understand about keeping length because he filed my nails down so unevenly and my fingers on opposites hands were all different lengths. At that point I was over it, asked him to cut them short. He only put 2 coats of gel color on and everywhere else I’ve gone has had done 3. (Makes my nails very sturdy) and I asked him to do another and he didn’t. Lack of understanding was off the charts. And my edges were so jagged, I probably could’ve cut that dude like he did my nails.
Short story: Walked out so unhappy. But it is clean so 2 stars to that.
Update: My gel already lifted and chipped after a few days not even a week.

The pedi was very relaxing! I love th nail polish collections. I chose a brown with brown and mixed neutral glitters. It’s super pretty.
I also got my nails done the gel manicure. I chose a grey beige tone with the pinky star glitter!
Beige and blush!
Will come here again. Pricing is good also.

I saw reviews on Unilocal and decided to give this place a try. I arrived here at opening time but the place was still closed. I saw a girl go in a few minutes later and unlock the doors. I gave her a few minutes to get settled. When I walked in no one was around for a few minutes until another employee walked in and helped. I guess I am used to kb nails down the street where they open the doors at 9 and a customers are ready to walk in. I was there until about 10:30 and there were no other customers.
I saw that most Unilocal reviews liked two of the staff members best. I had a girl who started my nails, but then a male technician came in and he took over. My nails turned out really bad. I get my nails done every 10 days or so and they haven’t looked this bad in a while. The color looked bad so I took it off and did it myself. The nails are uneven and unfiled. I keep snagging them on my shirt.
I usually keep to myself during nail appointments and mess around on my phone. I wish I would have payed more attention because now I have to go somewhere to get them fixed.

Had a little misunderstanding with the Groupon deal at first, Holly told me that you had to make an appointment and I was caught off guard because most salons are walk in. She showed me the Groupon, and was right; it was a simple misunderstanding. After that was out of the way, I was shown their selection of gel colors; which are AMAZING, I don’t think I’ve ever seen a salon with so many colors. I had such a relaxing experience with Daisy, and she did an amazing job. We had a great conversation about life while I was getting my nails done. I didn’t get a pedi, but I plan on coming back for one.
5 stars for customer service, quality, cleanliness, atmosphere & location. I highly recommend this place!

I was given a Groupon as a gift, so I returned for another gel manicure. I was asked by the manager, Holly, why I hadn’t been back sooner (in an almost accusatory tone). The woman doing my manicure was fairly quiet and didn’t say much. When she was removing my gel polish, she only let the polish remover set for about 1 minute, and then proceeded to aggressively rip off the polish (and probably part of my nails) using cuticle clippers. After cleaning my nails, she shook off all the debris/​dead skin from the towel right onto the floor, which I felt was unsanitary. After applying the polish, the manicure ended abruptly — no lotion or massage at all. My nails are uneven, and some of the gel is already peeling after 6 days.
When I went to pay, I showed Holly my Groupon. She was not friendly at all, and seemed upset that I had a Groupon. And to top it all off, before leaving, she asked me if I had left a review on Unilocal.I said «no», to avoid any confrontation, but she continued to ask me my last name. I think this was very unprofessional, and I hope she reads this review. Your poor customer service has caused you to lose a customer. There are so many good nail salons out there who treat their clients respectfully; I have no desire to ever come back here. Blossom nails at Arden and Eastern is amazing — 5 stars on Unilocal,very clean and modern shop, OPI polishes, and employees who are actually friendly and appreciate your business.

I absolutely love iNails! I’ve been coming here since they first opened. Holly, Daisy and Hannah are my favorite. Not only are they talented at what they do, they love it and you can really tell.
I recommend this place to all of my friends and they have all switched from KB to iNails. The family environment is so much better than KB’s sweatshop conditions.
Not to mention, iNails is SO sanitary and they use quality products, like OPI.