The older lady wearing the head dress is quite intense and not friendly … Very poor customer service and she has no manners.
Claudia M.
Place rating: 1 Paramus, NJ
Ordered food at drive thru, paid & drove home. Got home realized it was the wrong order. Nothing in the bag was even close to what I ordered. I drive all the way back, walk in & tell the lady at the register that nothing in the bag was what I ordered. Seconds later the lady who took my order walks over & starts arguing with me saying that she did not put the wrong order in the bag, & then insisted that it was my fault. That I must have placed the wrong order lol Umm, no dear, I know what I ordered & what was in the bag was nothing close to it! She argues some more, rolls her eyes & storms off in front of everyone. Everyone in line behind me was shocked at how she just spoke to me. I immediately asked what her name was, no one would tell me. I then asked for a manager, was told that the manager was not there. I sent an email to corporate. I will never go back to that location again!
Sharon C.
Place rating: 1 Hampton, VA
I thought it’d be quicker to go in, considering I could barely get in the parking lot for all the cars wrapped around the building. Boy was I wrong! Order wasn’t prepared how I requested and once I finally got my order, it was thrown together. Where’s the love for my big & toasted? It takes true skill to mess up sausage, cheese & toast. This isn’t a Dunkin Donuts I’d go to regularly, regardless of the convenient location. My advice: take time in the morning to make your own coffee & breakfast. At least you know it won’t be screwed up.
Harry P.
Place rating: 3 Ho-Ho-Kus, NJ
It is dunkin donuts, what can I say. The nice part is it has a drive through, the inside is clean, and the staff is friendly. DD doughnuts has not been the same since they stopped making them fresh in the stores. For a quick coffee stop in the morning, it isn’t bad.
Farrell S.
Place rating: 1 Rutherford, NJ
I normally wouldn’t review a chain like Dunkin donuts, but I feel I would be doing an injustice to people to not warn them about this location. They make the worst coffee of any Dunkin donuts I’ve ever been to. Usually tastes like water. Three times I went through the drive through and took one sip of my coffee and threw it away when I got to work. Three different beverages I might add. Learn how to make coffee!
Stephen M.
Place rating: 3 Denver, CO
Everyone loves them some Dunkin’ and I’m no exception. I go to this DD every time I have to stay at the nearby Marriott. I’ve been a handful of times and this DD seems to be one of the more lacking locations. They always seem to be under staffed and the wait times are always incredibly long, even though I’ve been to much busier DDs that get you in and out much quicker. It gets 3 stars simply for the Dunkin name.
Samantha D.
Place rating: 3 Boston, MA
Dunkin is Dunkin anywhere you go. I can never go to this particular location on my way to work during the week because the entire parking lot is filled with cars from the drive thru line. The staff is very pleasant and polite but I’ve experienced a few hiccups(driving away to find I have someone else’s order) Their prices have recently gone up.
Carrie H.
Place rating: 4 Saddle Brook, NJ
Oh yeah, I’m a regular! Can stare at their rooftop from my office and it’s a constant lure. DD is DD — it’s all good and fattening or too salty :) I am still a lover of their coffee over Starbucks and love the fact that this place is also a mile from my house. Don’t ever go away!
Mick L.
Place rating: 3 Alpine, NJ
Really Odd Small Store Challenging Entrance & Exit Fast Efficient Staff Located on a major intersection this is actually one of the better locations in the area. The drive thru is very narrow as this DD is on a very small lot.
Mike F.
Place rating: 3 Ramsey, NJ
Clean, fast service… Usually busy in 7 – 9 am Dead after that
MND W.
Place rating: 4 Whitestone, NY
Nice, clean Dunkin Donuts across the street from the SaddleBrook Marriot. Attentive, fast staff, and clean restrooms and tables.
Rachel W.
Place rating: 5 Saddle Brook, NJ
Great hazelnut coffee
Paulina V.
Place rating: 4 Los Angeles, CA
Love the coffee from DD… They make the coffe just how you want it!