St. John’s Door & Window Inc

I called this company after having three other companies come to look at a window. The other companies told me it was the caulking that was letting in a little water that was causing the problem. That never repaired the problem. St. John’s Door and Window came and the owner spent 30 minutes inspecting different areas of my house and he pointed out the water was coming from my bathroom vent on the same wall as the leak and not the window. It was a free estimate and he didn’t earn anything for his help, but still spent the time to find the problem. A handyman came and fixed the vent and agreed the water was coming from there. Thanks so much for taking the time to help!

I had a warranty issue with a couple of doorlight in sliding glass doors supplied by PGT Industries. PGT told me that they would provide the replacement glass at no charge, and that I should get one of their dealers to provide the labor.
They suggested St. Johns Window & Door.
I contacted St. Johns Window & Door and asked for a labor estimate. The estimate was to be free.
One of their installers came out to look at the sliding glass doors, I was told that St. Johns Window & Door would call me with an estimate.
I at no time gave anyone at St. Johns Window & Door any authorization to provide any work for this job.
Three months later, I was texted that the glass was in and I should schedule the installation.
Since I was never provided any estimate, I asked for the «free» labor quote.
I thought that the quote that they then gave to replace two pieces of glass was exorbitant.
I told St. Johns Window & Door that I’d have another glass company install the glass, and that I’d have it picked up. At that time I was told by a manager at St. Johns Window & Door that I’d need to pay $ 200.00 before they would release the glass that they were never authorized by me to get from PGT Industries.
The manager at St. Johns Window & Door was terribly rude, and would not try to accommodate me in any way.
Terrible experience, I would suggest looking elsewhere if you need glass work done in St Augustine.

Wow, where to start… so I made the grave mistake of hiring this company in late 2010 for an 8 window, 1 door job and pretty much watched everything go down hill from there. Extremely poor communication, as in they started the job and kept not finishing it or coming back so I had to keep calling them up to inquire what was going on. Finally the job was done and instead of giving me a final showing or having me inspect the work I was told to leave them a check in the mailbox and that was the last they ever came out. Come to find out, many things were not done right. They put the door in crooked and then told me, what did I expect, it wasn’t their fault my house was built wrong. I didn’t even get the peep hole that was supposed to come on the door and which I paid more for, when I asked about it the shop manager laughed and said, your that worried about a peep hole? I can’t drill a hole in the door for you right now if it means that much. I also later found out there was water damage in my walls around the windows but instead of telling me this so I could get it all fixed right, they just put the windows in the softening wall. Add that to the fact that they didn’t even bother weather sealing the windows in and I had a huge issue just three months later. This company saw a single, young girl as an easy target and did the worst job possible. I hope they go bankrupt and never do another job because I wouldn’t want anyone going through what I did.

I had a very pleasant experience with St. Johns Door and window. They repaired a pocket door for me. Technicians were professional and work was done quickly. I had to reschedule and Geoff and folks at the office were happy to help work around my schedule and tenants. I would definitely use them again and refer the company. Top notch family run business.