Bed Bath & Beyond

This store is so packed with product you can’t even walk around to find what you need. Also every time I go there to purchase I price check on Amazon and find that even with a 20% off coupon for Bb&B I can still get it cheaper on Amazon.

The service I got here was pretty shitty. My mom and I got in line behind one customer who was being serviced by the cashier. Another employee was walking by and stopped to check us out. I assume he isn’t normally a cashier and probably works in the back. My mom mentioned she had a coupon for 20% off in her email and pulled it up on her phone. I was only buying one item so I figured it wouldn’t be too hard for us to get the discount. The guy looked at her coupon and immediately said «that’s for online purchases only». K whatever dude. My mom said she also got a coupon in the mail to use in store but we left it home. He didn’t say anything and just rang up my item and asked for payment. What a shitty experience. I would have rather waited longer to get the regular cashier because I’m sure she would have honored the coupon. Jesus you would think the damn discount was coming out of his paycheck! I hope he reads this. You’re a jerk.

I’ve been a huge fan of this place for years it has gone downhill! I needed to return an item, (I think the sheets were packaged incorrectly, didn’t fit my bed) had the original receipt but was no longer able provide the card I used for the purchase. They needed the physical card to do a refund, which I don’t have & the account is no longer working. They were unwilling to refund me cash and it’s only been a couple of weeks since purchase, in store credit was my only option. So it’s suddenly all my fault that someone hacked my account and I had to close it and now I can’t get my money back. It’s headache enough dealing with these things and they certainly didn’t go out if their way to help ease the problem! I called after I left to see if the manager could do something to be told by the girl in a impatient and rude voice that took my call that sorry she had a line of customers. She did take my name and number so hopefully someone will at least call and apologize. It was a huge waste of my time and it was a manufacturing defect or packaged incorrectly… Long story short… I’ll be taking my loyal customer business elsewhere! I’m a very unhappy customer!

An obsessive compulsive’s wet dream. Call it love, call it obsession, it is the titular «beyond» buried in the details of where you rest your plunger when you’re not pushing poops down the toilet.
I actually believe in the old adage «a place for everything and everything in it’s place.» Order is the cool center of the universe, and order is maintained by two things: unending vigiliance and the will to impose structure upon every. single. stupid. piece of crap in the home, car or office.
BBnB seduces me with its charms, and does deliver no small amount of solutions to modern living. They offer answers to things I didn’t know needed answering. Are you still just leaving your sponge propped against the faucet? We have a caddy for that. taking your new roll of TP right out of the bag like a sucker? Let it roll to you down a tasteful chute. Where are you resting your spoon between dippings? What?!
I love BBnB, because it scratches that need to organize and dominate ones home like few other stores. Even the mighty IKEA does not hit that particular bullseye with this level of ferocity. I only have one real complaint. They’re pretty dang expensive for clever yet cheaply manufactured products.
Honestly, while I do suffer from OCD, I wouldn’t shop here if it wasn’t the only game in town apropos getting a Soda Stream refill. But once I get yanked in, I get yanked in all the way, and hard. That’s worth 4 stars at least.

We just moved to town so the place we needed most was a BB&B. They had everything I needed in one iplace. And let me tell you… I needed a lot! This store is aptly named. If it’s for the home then they have got it.
I bought a few things that did not work out and returning those items was no hassle at all. Great location as well. In the same shopping center as Whole Foods and PetCo.
And the service was just great. The people on the floor were extremely helpful.

This BBB has some of the best customer service I’ve ever seen. My husband and I recently got married and primarily used BBB as our choice for our wedding registry and i’m glad we did. We had a mistake made on a price change for a purchase we made. We did not have the receipt for either transaction. The employees worked fast to figure out the complicated problem and the manager came over and was so nice. We should have needed to go home to get our receipts but he approved everything and said there’s no reason for us to have to make another trip. Our complicated mess turned into a happy ending. We recommend this BBB.

This is the best place to register for a wedding. We were able to return almost everything and get an added discount with the 20% off with the coupons they sent us in the mail. We ordered extra items that we didn’t get on our registry and it was free shipping! Done deal, recommended.

Bed Bath & Beyond has everything you can imagine for your bedroom, bath, and kitchen. This store didn’t seem very well organized though and was smaller then others I’ve shopped at. There were also many areas that were cluttered. Not the best.

Wow. Their customer service is through the roof. I was in a pinch at 8:58 on a weeknight and they were already locked up. They unlocked the doors for me and re-​did the till after I paid. I will shop here forever.

Great fast service.
Only one problem… that store is PACKED. it has so many things it’s a bit overwhelming walking through those hallways with sooo many things everywhere… I’d say take some stuff to the back storage, get a bigger place, or reorganize things to not make it look soo freaking packed.
That’s a «kinda» complain, as variety is always nice… it’s just too packed. If you are some sort of claustrophobic you will feel threatened in this store.

It is what it is (that’s not a bad thing). Lots of goods for beds bath and your Beyond Room. Lots of «as seen on TV» stuff. not a lot of staff roaming around unfortunately but at least you’re not being bugged all the time.

When I’m in a pinch and don’t have time to cruise the big kitchen supply stores (and by time, I mean the better part of a day because they suck me in) I will duck in to a BB&B to grab what I need. Usually it’s the mundane stuff that draws me here, although I did go specifically seeking an apple corer & peeler not too long ago.
I appreciate the wide selection. Often I’m purchasing for an upcoming party and it’s stuff that won’t make it into my own personal kitchen supply collection. It’s nice to have the fancy stuff, but in those cases I often reach for the not-​so-​fancy stuff and save some bucks. They don’t always have a cheap-​o version, but usually.
Recent purchases include olive oil bottles with the fancy pour spout and a whole bag of the fancy pour spouts. I did look for a funnel, though, and the only option was an $ 8 silicon deal. I headed for my local hardware store and picked up one in the automotive section for less than a buck, thankyouverymuch.

The Sugarhouse store puts the Beyond in Bed Bath and Beyond.
In an age where customer service seems to be the last thing on anyone’s mind, Tony and his team went above and beyond to make me a BB&B customer for life.
I was in a pinch. I needed to get my grubby little paws on a Shun classic santoku knife… but couldn’t find it anywhere. (I later found out it was discontinued). After scouring the internet like one of those little animated scrub brushes on the TV commercials, I found an active link to it on the BB&B website… it was not available online, but there was an option to find it in a store. There were none within 50 miles of my home (Los Angeles, CA)… so I began to search in every major city I could think of… I finally found one at Tony’s store. I called and explained my situation, expecting them to tell me to come in to purchase it.
While unusual, Tony was happy to accommodate my request. He verified that he had the knife in stock, and took my payment over the phone. They shipped it out to me the next day, free of charge. It was truly amazing. These guys are awesome!