Little America Hotel – Salt Lake City

I’ve attended numerous events at Little America and I never realized that staying in the actual hotel rooms would be so underwhelming. From the minute we checked in to the minute we left it was a very poor experience. When we got to the hotel and checked in I asked where our room was and we were told that if we wanted to be in the tower we had to pay an extra $ 100. We were already paying more than that for our room so we decided against it. Then when we went into the building where our room was it reeked of an old senior citizens home. When we got into the room the room smelled even more of old person. The room reflected something my grandma would have lived in, from the 60’s. The bathroom had a very small tub and shower combo and when you showered you had to stand in your own filth because the tub didn’t drain. The counter outside the bathroom was covered in stains of all kinds that you could see easily from different angles. We didn’t put anything on that counter because we didn’t know what it was. There weren’t really any plugs available to plug in any accessories, then again, Grandma’s house didn’t either. The sheets and pillows smelled like clothing that was left in the washer too long leaving a mildew smell, that was delicious ;). There wasn’t a fitness room of any kind that we could access. Then when we checked out we seemed to be inconveniencing the folks at the front desk. Overall it was a very disappointing stay and I would highly recommend folks look elsewhere. I’ve stayed at much nicer hotels, with better amenities for much less. I will not be staying at this hotel in the future.

We have stayed here twice. Both times we were in the tower. The rooms are large and fairly quiet. The bathrooms are large with an extra sink outside of the toilet area. There are coffee makers, mini refrigerators, and hair dryers in each room.
The front desk staff have been friendly and helpful.
The restaurant is only so so. There are several restaurants nearby, so I don’t consider that a big problem.
I

Don’t stay in a garden room. They are just one step above a Motel 6. Would that be a Motel 7???
The windows do not open, and you have to keep the dark shutters closed or everyone walking by can see right in your room. These rooms need a SERIOUS update!
Also, parking is a nightmare on Friday nights, which is a major inconvenience for paying guests.

Me wife and I got a hotel just to take the kids swimming. We were in the room just enough to sleep. We bought a 6 pack of beer drank 3 and took 3 home. We got a charge on our card for $ 200 with no call or info or anything I had to call them and they said it was a cleaning fee because it looked like we had a party?! Room was barely worth the $ 100 we paid to rent it

I’d never heard of the chain of hotels before, so I wasn’t sure what to expect. Reading what some of my fellow Unilocalers had to say didn’t leave me with much hope, but… MAN was I surprised.
When the husbeast and I checked in, we were given a tower room, right off the elevator, ok the right off the elevator was, at first an issue, but after we thought about it, it didn’t seem like it was going to be a problem. Our room, a king room was HUGE. I mean SERIOUSLY HUGE. Sure, the furniture is a bit outdated, the look of the room with the queen Anne style desk and chair are a bit. retro and the colors are off but other than that, the room is nice, and the furniture is comfortable. The bed is a bit worn and is probably ending it’s life, but over all, WOW, just WOW.
I don’t know of many hotels that offer their guests garden tubs, three rooms, and don’t consider them suites. Top of the line amenities, and a view the city that stretches out from below. Every night, there would be chocolates left for us, and they were good too. If by chance we missed them and caught the staff member in the hallway, he’d give them to us in our hands.
Every staff member was very nice, very polite and very welcoming. I will certainly stay with little America again.

Ok, it’s fine. But I have in fact experienced better, and even experienced better literally around the corner at a cheaper rate soooo. yah. It hurts me and you too no doubt but. 2 stars.
This hotel is kind of a 90’s fancy compound aimed at conferences and people older than me and it is a 20 minute walk to downtown along long, not so shady blocks. It reminded me of my grandfather and I love him, but still.
There are beautiful flowers inside the compound, there is an outdoor pool in the middle on the parking lot, there are a number of hotel restaurants and shops, all pretty over priced. The café has terrible wildly bad coffee. And the most annoying thing is that they use these shops as an excuse not to provide the usual kindness of hotel hospitality: eg; I forgot a hairbrush and asked if they had one they could send to my room, and was directed instead to buy one at the hotel store. No problem in a $ 50 a night motel, but in a hotel where rooms are closer to the $ 150++ mark, come on, do the classy hotel thing and keep a few on hand for your forgetful but potentially regular visitors! The business is called hospitality!
The room was clean but like a fancy nondescript motel if you can picture that? And the TV was perhaps the most annoying TV in all the land — it would randomly reset to the hotel channel and show the very cafes and shops that were already annoying to me. The guide and the channels you selected based on the guide not match. The remote would randomly freeze up and the TV would just show an icon of the misleading guide.
I loved the cleaning staff and café staff and gardening here — really wonderful, funny kind women and men who are great at their jobs. I wish them nothing but the very best. Maybe ask them how they think a hotel should be run.

Equal parts «nah» and «meh.»
The gals at the front desk was nice enough, with they authentic chit chat and smiles, but I don’t get the impression many folks knows wha’s goin’ on. The hot tub was bein’ re-​tiled the first night of our visit, but we’s told to jaunt across the road to Great America, the sister hotel, and use theirs, but you show up an’ get a $ 15 ‘access fee’ thrown at you outta nowheres despite the aforementioned circumstances.
Turns out it weren’t no thang cuz that spa is slammin’, but I’m sayin’.
Heat was broke the first night– they took care of it the next day, but when I asked for comforters homegirl tells me I can have one.
«Yo, I got two queen beds in my room.»
«Oh, okay. Two comforters.»
Maybe start with asking me how many I need, or even how many beds is in the room instead of jumpin’ off with limitations. Yo, it’s so strange to me when folks in the service industry is holdin’ fast to rules, but rule number one is «Make these fools happy.»
And maybe when your free wifi ain’t workin’ (meaning the souped up iPad can’t even detect the network, not that it’s a weak signal or nothin’), have a better answer than «[I] need to just walk around the room until it works.» She knows it seems silly, she says.
I probably gots stronger words than silly. Walkin’ around the room also didn’t work; at about quarter to midnight every night, the wifi network magically appears. Three homies in the room all with the exact same experience.
Lastly, you gotta staff that pool area, yo, and enforce them age limits around the hot tub. I’m down to see fam kickin’ it and enjoying themselves, but unattended youth is not the flavor.
There ain’t nothin’ wrong-​wrong with this joint, but you can def get more for your money elsewhere, particularly from staff.

I stay here every time I travel to SLC. It’s close to public transport and walking distance to downtown. The rooms are always clean – although a bit outdated. The wifi in the rooms isn’t strong but it’s good in the lobby. There is plenty is spacious seating and always a good place to work. The gym facilities are also good. I’ve never used the pool, but it looks elegant.

This is a nice little hotel in the middle of downtown Salt Lake. When I booked my room, I somehow missed how the Little America is laid out, so I wound up in one of the motel style buildings instead of the main one, but it was a decent place to sleep. The room and décor are very mid-​century, but cozy in a sweet nostalgic way. Despite the window facing the parking lot, there was very little noise coming in and I could sleep soundly after a day on the slopes.
The parking lot is safe for parking but it got slippery when I was there from the fresh snow that was coming down. I let the bellboys know and the lot was salted within the hour. The keys are an interesting design that look like they work in tumble locks, but they open your door via sensor.
It’s a brisk walk to the downtown shops if you want to see what’s local, so it’s a nice place to stay if you don’t want to travel too far. Sundancers might want to consider this location since it’s only a half hour drive to Park City.
Much like most of Salt Lake, getting a drink here can be a pain and breakfast for two at their hotel restaurant is delicious, but hit close to $ 50-​$ 60 after tip. Treat yourself once, and then check out a local restaurant. Salt Lake has a lot to offer and you don’t need to break the bank for breakfast.

We stayed here yesterday for Valentine’s Day and I couldn’t be happier with our experience. Our room was immaculately clean and it wasn’t too expensive. We ordered room service for dinner and I had one of the best steaks I’ve ever eaten. I’m talking melt-​in-​your-​mouth meaty goodness, people! We’ll definitely be staying here again when we’re looking for a nice little staycation.

Alright. Here I am sharing a room with my two co-​workers on night one as I write this. I had no say in where we lodged while in SLC, but I figured it couldn’t be that bad given the reviews. Well, it’s pretty bad.
Our room is not in the tower, but not quite motel status, but instead looks like a very dated and very mismatched (decorated) room. It’s now 2016 and this poor place looks like it came from the 1970s. I could deal with old décor and actually admire tasteful old décor, BUT this is embarrassing they haven’t updated these by now. Not only are they an eye sore, but they are dumpy and do not feel clean. The walls are thin and you can always hear others in the hallway slamming the doors.
Allow me to elaborate a bit further: so far, I have noticed the beds have hardly any spring to them and feel hard as a Flinstone bed; the screen door to our «patio» is off the track and just leaning against the window, and that «patio» is about a foot’s width of space that was probably more intended for looks; the bathroom mirror is old and scratched as well as the tile; the tub fixtures are very old and one of them is broken and not secured on the wall; the tub drain does not DRAIN, nor does the sink one do so; the sheets look discolored — not white and crisp; there is no bottled water but instead glasses for you to enjoy tap water with.
I’ve about had enough naming the numerous amount of things wrong with our room alone, but let me add that there is a huge turnoff down the hall that they (the hotel staff or maids) have left the door open to a room that you walk by and see the horrendous stained carpeting, and if I didn’t know any better, I would assume people partied it up like rockstars in there, or they are using it for a freaking broom closet. I don’t know what’s up with that, but that doesn’t look good to your guests.
Once we arrived to check-​in from our early morning flights from the better half of our day, we eagerly checked in to the hotel but unfortunately dealt with a woman at the front desk who could not have been more unpleasant. She was no help whatsoever and couldn’t even try to make us feel warmly welcomed. She had glasses and dark brown hair (avoid her!). Our other co-​workers were being helped by a gentleman working the front desk who was more than welcoming and went above and beyond to explain where we could find certain things in the hotel. We told her, «oh, that’s okay we will just listen to him explain it since he is more helpful!» Frankly, I don’t even care how that came off to her.
Once you walk in to the lobby, it looks pretty nice with an inviting fireplace and plenty of seating. I suppose that is the only area they invested in improving. If they would take away some of the chandeliers and invested in improving the appearance and comfort of all their rooms, they could see happier guests! Unfortunately, we have a couple more nights here, but I would never return here or recommend anyone visiting SLC to stay here. I have no clue where they gather that they can call this a 4-​Star Hotel.
The Little America, where they have «Little Care for Guests!»
***EDIT: on the last night of our stay, the bathtub had a bit of a plumbing issue. It was around midnight when I wondered why I heard water in the room when everyone was asleep. I went in the bathroom to investigate and the bathtub had a few inches of water that was not there before! The water came up thru the drain and appeared to have «soot» or (what appeared like) feces in it. Thank GOD we were checking out a few hours later to catch an early AM flight, but I would have demanded a different room if we were there any longer. WTF!!!

I had a great time here. Hence I only stayed for 1 night, but the hotel itself was beautiful, my room was clean, spacious and upgraded throughout the room. The restaurants located inside the hotel was convenient and very good (The Lucky H restaurant). The front desks staff was friendly, helpful and attentive. Definitely will give them another try on my next visit to SLC.

Nice, pet friendly hotel with very friendly management and service. Nice, spacious rooms. Certainly not a 5 star, but for the type and style– is very nice We stayed in the older portion because we had pets, but the main portion lobby is lovely. The pub is very very comfy and the service there is seriously amazing. The diner is great and with a good menu and great service, too.

I recently stayed at the Little America hotel in Salt Lake City. This was my first trip to Salt Lake, as I frequently travel around the U.S. for business. Upon checking in, the girl at the front desk was rude and seemed irritated. She never smiled as if she was bored with her job and never said thanks for staying there.
The room appeared ok… the first day. On the second day after taking a shower, I walked backed to my bed when I saw something crawling on the sheets. Upon a closer examination, the crawling object was a bed bug. My two friends came over and witnessed the bed bug as they were informed to checked their rooms. I then called the front desk to change rooms and the girl helping me was nice. I switched rooms for the remaining stay. During the remaining stay (which was 7 days), no manager called to see if the room was bug free, nor did any manager see if the new room was ok.
Upon checking out, the girl at the front desk again was rude. She asked for my room number and last name, and when I told her my name she sighed and repeated my name as if I didn’t know my last name. She never said thanks at any time, and my 2 friends who was next to me said «what’s her problem?».
Out of the many hotels I have stayed at, the Little America has the worst customer service that I have ever experienced. With the exception of the one girl on the phone, I would never refer anyone to stay there just because of their lack of professionalism with their front desk staff and the bed bugs.
UPDATE:
On 09÷10÷15 I responded to the comment left by the hotel… as of today no response. It’s been 2 weeks (10 business days) but obviously it’s just a scam to make the hotel seem like they care about people and the service they provide. Don’t stay there! Bed bugs and bad service.
It’s 12÷15÷15 and no response. Obviously they reply to comments so that they seem like they care. Three months later… ridiculous.

We recently took our family for a Christmas Holiday weekend and decided this year to stay at Little America. I’ve liked our stays at Little America in the past and even mentioned to a gentleman that had just checked in for the first time (after he asked how the hotel is) that it’s a great place to stay and fairly reasonably priced. I think I would still share that sentiment after our stay was complete but I would follow it up with a word of caution that everything isn’t perfect at Little America. Our room was great. A high floor, overlooking the city, the room was clean and comfortable. The kids were in heaven. The pool was new experience for them. An indoor/​outdoor pool in the winter. They loved it. Everything was going pretty good but there were just two things that just didn’t’ sit well with us and didn’t in our minds match a «Four Diamond Award» hotel.
1) the drains in both of our sinks didn’t drain. Well, they did, they just drained at a snail’s pace. Pretty gross experience just brushing our teeth. Ok, something that could be lived with but come on, they just renovated the rooms — it should be in better condition, functionality wise.
2) The BIG deal, no hot water at from 8:30am– 10:00am on a Sunday morning. It was cold, lukewarm at best. Nothing says «Four Diamond» like a nice cold shower at a nice hotel.
I let Andrew at the front desk know about these items, the second being the biggest item and while he apologized and took notes about the issues, I got the impression that these items probably wouldn’t be addressed. I hope they are because it is a nice hotel but it will make us think twice about Little America in our future holiday visits.
It’s really more like a 4 star hotel but with the issues we had I can’t say that it’s «A-​Ok» with a 3-​star rating so I had to go with a 2 star review for this one.

I travel a lot for both pleasure and business, so call me a hotel snob if you want, but this place is a cross between motel and hotel.
Luxury? Ugh. If it was 1970…
This place has an opulent and grand lobby. The fire place is a great touch, considering it’s rainy and cold outside. I give it that. I think it would be considered 4 – 5 stars if it was 1970, but it’s 2015 and they need to renovate a little.
Rooms? We were staying on «motel side» which was two floors and parking was in front of our door. Everything was dated.
Staying in the towers might be nicer, so remember to request it.
Vending machines were out of bottles water. Not even bottled water in the rooms.

Motel, not a 4 star hotel– unless you get the tower.
I am a business traveler who has 300 hotel nights a year. Maybe I’m a snob, but if they claim luxury, then I expect luxury.
I’m posting a picture here so you can see that I had to walk outside the hotel through the parking lot and up some stairs to get to my tiny room– just like you’d do at Motel 6.
If I could post the old funky smell, I’d show you that, too. I asked the maid to come take a sniff, but she didn’t care to. And I got a physical key, not a card key– just like an old motel.
The reason you see a mix of reviews from stunning to unhappy is because they have one part that is the old motel (what I got) and then the towers, which are nice, new, and big.
I did my research in advance, so I had asked. But the lady at the front, Soria, not only declined me, but was impolite. I can understand the upsell, but there’s no need to look down at guests with disdain. $ 70 EXTRA per night is not a deal– I’d go to the DoubleTree, Radisson or Sheraton for less than that.
Let’s see if the hotel management actually cares and contacts me to resolve this, instead of a vague apology.

This hotel is fabulous, beautifully adorned and has amazing amenities — pretty much everything you could ever need in a hotel. We stayed on the 14^th floor of the tower which contains the higher end rooms. They are utterly fantastic and well worth the money. Honestly, it’s great value for money for all you get here. I’m attaching pictures of our room and the view.
I can’t obviously speak for the less expensive rooms, but what I can say is the tower rooms are as big as an average apartment, they are huge, spacious and have everything including a desk for working at, a large sitting area complete with arm chair and love seat (great for cuddling with your honey) super comfortable king bed (great for… well I’ll just let your imagine fill in the rest), in room refrigerators, huge dual room bathrooms with really great shower and tub, two separate counters with great lighting, mirrors and sinks. For couples this makes getting ready for a night out or in the morning so easy.
We ordered some room service to celebrate an occasion and the service was fabulous, fast, super friendly and they did everything to make it just great.
I have stayed at pretty much all the major hotels in Salt Lake and in my opinion this is the real gem and will be our hotel of choice going forwards, from start to end it was a great experience.

Don’t let the opulence and grandeur fool you. Upon arrival I thought this was a beautiful hotel. My company put us in a great location. However, never judge a hotel by its lobby. The checking process was smooth. They still use metal keys… lol. the room upon initial sight was fantastic. Its huge and the bathroom was very spacious.
But…the beds were very uncomfortable. If you like the beds at the Sheraton. .this will be a nightmare for you. The pillows were too soft… no firmness at all. Just 5 big marshmallows. Then came the morning… is that a bug in my bathroom crawling across the floor… and what is that on the back of the bathroom door… and no please tell me that’s not a spider crawling on the very bed I just slept in. Ugh!!!
I informed hotel staff and was told they would look into it. Next day I had a huge fly… then day four…2 bugs having a fantastic day in the bathroom. That’s it… I’m done! I asked to move rooms, because I have one more night here.
UPDATE: I was moved into the Tower Rooms, which was a 100% difference. A guest who was checking out early offered her room to me. The staff tried to put me into another room that was just as bad as the first room. If you are staying here, request… better yet, DEMAND a room in the tower.

1. My wife was attending a business convention at the Salt Lake convention center a mile away, and got a ‘convention special’ rate of $ 169 for a ‘garden view’ room at Little America.
2. Judging from what others have paid, you don’t want to pay the ‘convention special’ rate if you can possible avoid doing so!
3. The light rail train runs from the airport past a dozen stops, with the Courthouse ‘station’ diagonal to the hotel at the intersection of 500 South and Main street.
4. You can see the 17 story brick tower main building with white balconies from a distance away, even on the crowded light rail –but no luggage allowed in the aisles.
5. Beautiful landscaping, with manicured lawns, colorful flowerbeds, intersected by three sets of fountains. No drought here in Salt Lake city!
6. The main building tower houses registration, the lobby full of plush chairs and sofas, 2 restaurants, and on the second floor an outdoor pool, an exercise room with tread machines, cycle machines, and a sauna room.
7. And I’m dressed in my shirt with a few holes left by my cat, shorts, and my women’s Chaco sandals!
8. We have one of the 250 rooms with a ‘garden view’ and are relegated to one of six two story brick motel buildings on the edges of the complex, surrounded by 4 busy thoroughfares.
9. Rooms with a garden view face the outside busy multi lane roads, and the even cheaper 250 ‘courtyard view’ rooms face the parking lots on the inside.
10. You do not want a garden view room on the corner! During rush hour the traffic will build up at the traffic lights at all intersections at the 4 corners of the complex.
11. Want to upgrade to one of the 350 tower rooms with a scenic view of the mountains? That will cost us $ 80 more per night, or 50% more than a ‘garden view’. No thank you, I’ve already burned a big enough hole in my wallet!
12. We get room 8241, a second story ‘garden view’ complete with a view of the 6 lane 600 South road, being intersected by Main street and the light rail. If you came for peace and quiet, this room is not for you!
13. The room is huge. It has two queen size beds, but could have fit a third queen bed. I measured it by paces, and it was 13′ x 30′ –390 square feet is larger than some suites!
14. Lavishly equipped, with a 42″ circular glass table, a sitting table, a 44″ flat screen TV, floor to ceiling balcony sliding door windows, and a balcony façade –just enough room to stand only. 390 square foot room, 15 square foot balcony!
15. Direct Ethernet cable connection, with strong enough connection to view videos on the internet –now when was the last time you could view videos on a hotel internet?
16. No microwave, but an electronic safe, requiring credit card payment. They have to make money somehow!
17. Wall paper on the walls, and sitting chairs and carpet with matching gold checkerboard pattern on red background, just like in the 1970s at my late parents’ house!
18. Two sinks, one inside and one outside the bathroom. Extra wide and extra deep bathtub –this one was at least a foot deep, but curiously no grab handles for us old farts to pull ourselves out.
19. Square bathroom tile colored with grout lines straight out of the 1970s,
20. Refrigerator in the bathroom, right across from the child level toilet. Handy for storing that prune juice in cases of constipation!
21. Also handy in case you need to drink a cold one before relaxing in the
tub, although too much alcohol might require impair your ability to get out of the extra deep tub!
22. Wall phone next to toilet, so that you can multitask in more than one way on the hot seat!
23. About a 100 yard walk to the main building, but there is an outdoor pool in the parking lot. When we were there, the pool was largely empty, with 30 empty lounge chairs, despite 90 degree weather. Place was used by convention attendees, with few children! You won’t see this in Hawaii!
24. Easy access to the light rail across the street, with free zone access to restaurants in downtown Salt Lake City, half a mile away –but be aware that on Sunday the last train runs around 830pm.
25. Unless you are a train fanatic, avoid the 30 garden view rooms facing the 3 light rail lines on Main street. Each line runs every 15 minutes, in each direction, or a train running every 150 seconds!
26. Coffee house on premises highly rated for quality and value, with daily dinner specials.
27. Kudos to Stephanie at the concierge desk for helping me with directions to the Military Museum, and the Tracy Aviary! The birds may know the way there, but not a newcomer like me!
28. Little America: views of traffic, huge rooms, big on prices, big on amenities, big on noise, big on cleanliness, big on comfortable beds and soft pillows and big on AC, just like the Admiral Byrd’s Little America campsite in Antarctica for which it is named