Matter of Time

This place is great. Came in for a watch repair and to get a new strap and was out of there in 10 minutes. The owner was very knowledgeable about watches/​clocks and extremely friendly and helpful. Would highly recommend to anyone looking to get their watches or clocks repaired.

Great customer service. I brought 4 of my watches for battery replacement and they were done in less than 15 minutes. But not only they are fast, they know their stuff in regards to watches. I would definitely come back.

I needed a new battery for my watch and I was in and out within 10 mins max! They were so nice/​service was amazing! I am now going to be going there to replace my watch batteries! I highly recommend this place!!!

This place is awesome. Mary Garza greeted me, and was both extremely knowledgable and humorous. She took care of my watch in no time at all. (Pun intended)
I will definitely be going back with all of my watch needs.

Wonderful service. Treated us like an old friend. Very knowledgeable and educates you on the type of watch that you have.

Been dealing with them for about five years. Nothing but good things about this store. Will continue to do business with wonderful store.

I had two watches that needed a replacement battery. I went in during my lunch break and both batteries were replaced in 5 minutes! Great service!

Great local business owners who have a passion for timepieces. $ 12 for watch replacement, gave me a discount for my first time visit! :)

San Antonio is truly lucky to have such a wonderful gem of a shop.
I own a couple of dress watches and I have always struggled with where to take them when they need a battery change. I have tried big box stores and local jewelers with mixed results. I wanted to take my watch to a place that I could trust not to break it and, at the same time, not charge ridiculous amounts of money for new batteries.
I was so glad I found Matter of Time and its co-​owner, Mary. Mary and her husband have been in business for a few years and have worked hard to keep their customers happy. She told me that many other clock repair shops around town have closed down over the years, resulting in an influx of customers to their shop. In spite of all the business they get, they never seem to take their customers for granted.
From the second I walked in the door to the second I left, Mary was nothing but courtesy and friendly. I made it to the shop a half hour before closing to have my watch battery changed. I was in a hurry because I had an appointment to make, so Mary immediately took my watch and changed out the dead battery. It took all of 15 minutes. But, in those 15 minutes, I could see that they not only repaired, but also sold clocks.
Though many people might not necessarily be in the market for a new clock, everyone needs to have their watch repaired or batteries replaced at one time or another. When this is the case, get in your car, drive to Matter of Time, and thank God that we still have a watch/​clock workshop in town that can provide excellent, attentive service.

When you have a couple of watches not working and you don’t know where to go, I can almost always count on my fellow Unilocalers to cast a bit of light on the darkness. This time, like most others, they came through.
Matter of Time is a small clock shop situated in a strip mall just a few blocks south of Hwy 410 on Blanco Rd. Inside you’ll find a small shop, which upon first impressions, is well used. There are clocks of all varieties to include wall clocks, grandfather clocks, mantle clocks etc. They also have a selection of pocket watches, chains, and wristwatches.
It appears they keep quite well as half the clocks on the displays and counters were there for repair or had been repaired and awaiting pickup. There were two people in front of me which necessitated a small wait. When it was my turn, I explained to the man that I needed a watch battery replacement. After a quick visual inspection he said it would be just a minute — and it was, well maybe 5 minutes.
He returned with the watch up and running, back to its former glory. I then asked him about the other watch I had, a Hermes watch that my wife had tried to get fixed in Japan. She had been informed by the staff there that the battery had leaked and would require between $ 200 – 300 worth of work. She declined. Well, the woman, I assumed to be the man’s wife, took the watch in back for a closer inspection. She returned to tell us that the battery had indeed leaked and caused some corrosion. I was waiting to hear to expensive bad news…
She stated that she could try to use a special brush and chemical (I think) to remove the gunk but that it may or may not work, before disappearing into the back. About 10 minutes later she returned polishing up the watch. The hands were moving and everything seemed to work. She took the time to explain that the cleaning seemed to work but that the leakage could have seeped into the mechanism; only time would tell.
Long story short, 2 watch batteries replaced with some minor surgery to bring one back from the dead. Usually each battery replacement is $ 10 but on the minor repair cost us an extra $ 5. In total, $ 25 plus tax seemed like a pretty good deal. Both staff members were extremely kind, explained what was done, and left you feeling confident that if anything turns up wrong, they’ll take care of you.
It’s only a matter of time before we will all need to get our watch batteries changed and based on this experience, Matter of Time will be my go to, and recommended to others, shop for clock and watch services.

While spending a few days in San Antonio I took my Omega Constellation watch in to have the battery replaced. It had been needing to be replaced for several months, but I was reluctant to mail it to the nearest Omega dealer some 250 miles from me! I was SO thrilled to find Matter of Time & the customer service was wonderful!!! I even learned a few valuable tips to maintain my watch through the years. I highly recommend taking your watch in, no matter the type of watch you own! Kudos to the owners: o)

Eventhough it looks like their specialty is clock sales and service… they do have a modest selection pre-​owned and new watches.
Nice and friendly customer service… they were able to replace my watch battery and size my watch band quickly and at a fair price.
Highly Recommended!

A very lovely shop. I was in just to have a watch battery put into a watch my grandmother gave me – they did it while I wait, just $ 10. Lots of interesting clocks and watches to look at while you wait. The place is family owned and operated, and it felt very homey. I enjoyed chatting with the owners and would recommend it to anyone.

I needed a watch battery, but wasn’t in a hurry. Found these guys on Unilocal and headed over. They were super friendly and had a new battery in my watch within 5 minutes. Great little store and they’re local!

I found Matter of Time thru Unilocal,five stars well deserved. Originally I was just trying to find a replacement band for my watch, instead I not only got the part I needed for my watch, but I impulsively bought a new watch! Love the friendly and honest service.

*PLEASE READ*
My husband is part of the Army unit that is helping the American hostages released from Colombia integrate back with their families. One of the men’s families asked to replace a specific watch that he had on during his captivity. The watch was a rare and expensive SEIKO ($ 500). My husband was asked to locate the watch by his family members. After searching every jewelry store in San Antonio, he called Matter of Time, while in route to their store.
The owners Armando and Mary Garza had already closed for the day. My husband described the watch to them and why he was looking for it. They owners turned their car around and returned to open the store to help him out. Not only did they have the watch, but they also discounted it nearly 50%.
It is not everyday you are able to grant the wish of a true American. If you are in the San Antonio area, I ask that you stop in and say thank you to the Garza’s. If possible, please give them your business.