There really is no better high end shopping experience than at Tiffany. You get treated incredibly well, no matter how you are dressed or what handbag you are carrying. Seriously, it’s a really wonderful place to shop if you are in the market for some beautiful jewelry. I don’t think anything sparkles quite like Tiffany jewelry. The charms are imaginative and adorable. A few years ago the charms were cheaper but they’ve all increased slightly in price. Still, very worthwhile if you want to commemorate a special moment. They can do machine engraving in the store but for something special that requires hand engraving they will send it off to New York. It takes about 2 weeks for it to come back. The store will also clean your jewelry for free up to one year from the purchase date and then it’s $ 10 after. Their silver cloth and polish are really great to have and fairly inexpensive. You can make your own silver polish but I’d rather not mess up. They will also replace watch batteries and so forth. They even offered to replace a battery from a watch I didn’t even purchase at Tiffany. So sweet. Also if you lose an earring then they will offer a replacement at 50% off. How great is that? The customer service is hands down one of the best. The sales people are incredibly friendly and never pushy. They offer suggestions and never hesitate to take out all the things from the display cases for you to try on. They also package everything really well. One of the sales people told me the first thing they learn is the bow tie on their signature Tiffany blue boxes. If you’re looking for something special and want to be treated well, this is where you need to go.
Erica H.
Place rating: 5 San Antonio, TX
This Tiffany & Co is top notch. Andrea helps us with all of our purchases and customer service needs. Not only is she extremely knowlegable and friendly, but she will go the lengths to make sure you are satisfied and happy… She is top notch! Andrea– if you read this, just know how much we appreciate your kindness throughout the years!
Nicole L.
Place rating: 5 San Antonio, TX
How could Tiffanys receive less then 5 stars??? I mean it’s hoity toity, expensive, classy and probably the best service and jewelry shopping experience you could ever have! Once you enter the store you are immediately greeted and given a personal shopper to tend to to your every whim and follow you around so you can gawk at all the sparklies. The place is super clean, not a smudge on the display cases or on the jewelry and they even serve you water in a fancy wine glass. Some items are pretty pricey, but they do have some pieces that are affordable if you are looking for a special gift for a special someone.
Ann H.
Place rating: 5 San Antonio, TX
tiffany & co = hands down impeccable service. when my bf and i strolled into tiffany’s on a whim to look at engagement rings, we met andrea, the most friendly, bubbly, and knowledgeable sales professional in the store. she not only walked us through the different cuts and styles, but also explained to us the different certification and grading aspects of diamonds, as well as the specific standards that tiffany’s uses to select the diamonds they buy. given that we were both in gym gear and were only really at la cantera to grub kona happy hour, we were surprised at how professional she was and how she treated us as serious customers even though we were really just looking around for fun. little did i know, a few months later, my sneaky bf went in again — this time to pick out a ring for real. andrea was there again to answer all of his questions and help him choose the perfect ring. since my bf wanted to propose during our vacation to nyc, the manager suggested that he have the ring shipped to the flagship store on 5th avenue and pick it up there, rather than trying to travel with it and hide it in our luggage. it turned out to be the most perfect plan. long story short, we were visiting the flagship store for the first time when my bf left me to go «use the restroom.» he actually went up to the top floor to pick up the ring. he then hid it till after dinner that night and proposed in times square, paparazzi photographer and the whole shebang! :) needless to say, i was completely surprised. okk tangent — but picking the ring up at the flagship store was a genius idea because otherwise, he would have had to constantly keep it on his person during the first few days of our vacation and it might have even come up while going through airport security, etc. so props to mr. t&co manager! and to top it off, the overnight, insured shipping was complimentary! andrea notified us of an upcoming private event at the store for newly-engaged couples. it was a fun night complete with champagne, the cutest little tiffany blue cupcakes, and free portrait photography. as an added bonus, they were offering free hand engraving for any rings purchased that night. we went ahead and picked out my wedding band, but were slightly disappointed to find out that since it had diamonds going all around the band, there was only room on the inside for a few letters. after we left the store with the blue bag in tow, we decided while window shopping to go back and check out rings for my fiancé. he hadn’t had much luck finding a wedding band he liked anywhere else, so we decided to slip back into the store, with only a couple min left till the end of the event. his ring ended up being a complete impulse buy but he still loves it so it worked out! and it had tons and tons of space in it for engraving. since it was unlimited, we went all out and put my fingerprint(which i ink stamped at home and scanned for them to replicate) and a bunch of other text. the total cost for engraving would have been $ 2000+ but it was completely complimentary! :) now we both have rings we love that contain unique aspects that are personal and meaningful to us. andrea also threw in free engraving on my engagement ring, even though it wasn’t purchased during the event(it fit 3 letters haha). btw, the hand engraving is done only by a small number of trained professionals in nyc and it’s insane how small they can engrave. and of course, aside from a selection of fonts and ridiculously intricate monograms/seals, they can do any image you send in! aside from the amazing sales service here, ring cleanings are complimentary at any location, as is buffing(which they send the rings off to nyc to do). if you ever decide to upgrade, rings can also be «traded in» any number of years later, and you get back the full value of what you originally paid(aka no depreciation). the catch is that you have to then spend double the amount of what you originally paid, but it’s nice to have that option for the future, especially given that we’re still students right now. a couple other pluses were that t&co certifies their own diamonds, so you run no risk of dealing with a sketchy middleman or not getting what you’re paying for. additionally, since they adhere to very strict standards(only diamonds«I» or better are accepted and superior standards for clarity are used – ) you can be assured that even if you are on a budget, your diamond quality will not be compromised. even though tiffany’s might be a bit more expensive than your typical jeweler(surprisingly though, not that much more for equal carat size/cut/clarity/color), the pieces uphold their worth in their exceptional and unmatched value, quality, and lifetime service!
Zida F.
Place rating: 5 San Antonio, TX
My BF got my necklace from there the people were super helpful. I was surprised to see that how they will allow just anyone to see a $ 10,000 diamond engagement ring out of the case and not ask for ID. Any how since this was my first T&Co gift from him I know for a fact it will not be our last. So glad he has awesome taste in jewlery.
Kate K.
Place rating: 2 San Antonio, TX
I love the quality and the products at Tiffanys, but this one is just so-so. It’s extremely small with an even smaller selection. Having been to, and having shopped at several other Tiffanys stores(including the Flagship NYC location), this one is sub-par. My hubs and I went in on a Sunday once and waited for about 30 minutes just to get service. We finally left, because there just wasn’t enough staff to accommodate the few people waiting. I’ve NEVER had a Tiffany’s experience like that before. I just don’t think you should have to wait(standing, mind you… not enough seating is available) for an hour to buy pricey jewelry.
Curt C.
Place rating: 5 San Antonio, TX
Oh yea– I go to Tiffany’s all the time. My silver spoon keeps wearing out, and I need sterling on the soles of my boots. The service was amazing. I came in there knowing what I needed for someone who didn’t need it. The clerk was incredibly helpful, and courteous. I liked the display cases, no fingerprints on the glass, the place was immaculately clean. I even got a handwritten card in the mail a few days later thanking me for stopping in, and wishing me the best. It was pretty awesome service.
Jai J.
Place rating: 5 San Antonio, TX
I was so unbelievably happy(not to mention lucky) when someone extremely special in my life made my day as wonderful as they did. I received a ring and as beautiful as the ring was, it was too big. Another + to my day! Yippee! We went to Tiffany’s at La Cantera and they were more than happy to oblige me with a smaller size — no questions asked. My new ring was cleaned & polished and off we went. New ring and all! :(\_(\ *:(=’ :’) :* *.(,(«)(»)°.*‘”
Will B.
Place rating: 5 San Antonio, TX
I’ve bought a few things from tiffany’s. They have a great selection of jewelry and even better their customer service is great. Always had great experiences with tiffany’s.
Mary L.
Place rating: 5 VA, VA
We have since gone back to Tiffanys two more times. Their customer service is so top notch here! They have been so accommodating of our needs while not putting any pressure on us to buy on the spot. We’ve worked with Donna and Marisol, both of whom have just been so incredibly nice to us. They’ve even gone as far as shipping in rings that their store did not carry at the time so that we could look at them in person. I was so surprised that they would go above and beyond to do something like that for us. Donna told us that she wouldn’t want us to make such a big purchase without being able to personally see the rings first before we made our decision. I know that some pieces at Tiffanys may seem a little overpriced to the outsider, but this customer service makes us feel confident in our purchase and to know that we are backed by the Tiffany’s guarantee is also very comforting when making such a large purchase. I absolutely recommend this particular Tiffany’s location for their stellar customer service. I’ve honestly never seen anything like it and that speaks volumes for their management as well as their sales staff. What was supposed to be such a daunting experience became a rather enjoyable and incredible one thanks to the wonderful people here.
Ivanna H.
Place rating: 4 New Braunfels, TX
This is the perfect place to get a gift for any girl in your life, or yourself if you like to spoil yourself. The staff is very friendly, even the guards smile and say hello. I came in recently to get a mother’s day gift, and the sales lady assisting me was very patient in showing me everything I wanted to see, as well as answering all questions. Another thing I like is that I’ve never seen them crowded which makes it easier to look around. Now I do think they are extremely overpriced, especially anything sterling silver which is usually cheap elsewhere. But then again if you’re coming here you know what you’re getting yourself into. However, unwrapping the bow off the seafoam green(or Tiffany blue as they call it) box always puts a smile on someone’s face :)
Annalise P.
Place rating: 5 Austin, TX
I’ve had amazing service from Tiffany’s and every product I have every bought or received is the very best quality & of course, gorgeous! On my last visit I went in to add links to a necklace I had received a few years back and the staff was great & courteous. They sent my necklace back to New York, had it professionally cleaned and it’s never looked better. The price was very reasonable and the necklace was returned promptly. Now it just looks like I need the matching earrings.