Bill Metzger Plumbing

San Clemente, United States

3.2

20 reviews

Accepts Credit Cards
By Appointment Only

Contacts

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Telephone:
+1 949-492-3558
Website:
billmetzgerplumbing.com
Address:
929 Calle Negocio Ste D, San Clemente, CA, 92673
Nearby public transportation stops & stations:
1.3 miSalt Creek Beach Funicular
2.8 miOCTA
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
Yes

Today

Today 7:00 am – 6:00 pm
Local time (San Clemente) –

Business hours

Monday 7:00 am – 6:00 pm
Tuesday 7:00 am – 6:00 pm
Wednesday 7:00 am – 6:00 pm
Thursday 7:00 am – 6:00 pm
Friday 7:00 am – 6:00 pm
Saturday 8:00 am – 5:00 pm
Sunday 10:00 am – 5:00 pm

Description

Specialties

Bill Metzger Plumbing in San Clemente has been serving the people of San Clemente with the highest quality plumbing service since 1960. Bill Metzger Plumbing of San Clemente has an earned an A+ rating with the Orange County Better Business Bureau. Bill Metzger Plumbing is also the recommended plumber for San Clemente by Best Plumbers®.

History

Established in 1960.

Bill Metzger Plumbing in San Clemente has been serving the people of Orange County with the highest quality plumbing service since 1960. Over the last 50 years, and 3 generations of plumbing in Orange County, we have learned what our customers expect in a good plumber. We have earned an A+ rating with the Orange County BBB and are the recommended plumber for San Clemente by Best Plumbers®.

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20 reviews of Bill Metzger Plumbing

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Place rating: 1
San Clemente, CA
I don’t recommend this company due to their rudeness and poor customer service. We kept waiting for the part we needed for our water heater and had to keep calling them for a status.
The lady who takes calls for the company was not only rude but told us she didn’t know when the part we needed would come in, refused to call their supplier and told us we would just have to wait. They didn’t know when they would be able to install the part. We were days without hot water and still no water heater part.
Finally, after we obtained the part on our own directly from the water heater manufacturer, the installer who didn’t have the decency to return my calls, finally left me a voicemail repeatedly calling me dishonest.
IMAGINE THAT!
Place rating: 3
San Diego, CA
The plumber did a good job but I think that the price I paid was too high. It took him less than an hour to fix a leak and he charged almost $ 400. It seems that Bill Metzger just owns the company and his plumbers work for him. So you are paying not only the plumber’s wage but also paying for the owner to get rich. I would rather have a plumber that works for himself and charges a fair wage. Like I said, the plumber did a good job and was friendly, but I feel like I paid too much for the work he did.
Place rating: 1
San Clemente, CA
Total rip off! Beware! They charged me $ 250 to remove a kitchen faucet and that did NOT include installing a new one.
Place rating: 5
Murrieta, CA
This is the best plumbing company ever called for service they showed up and got the job done very reasonable couldn’t have had a better experience
Place rating: 5
San Clemente, CA
My family and myself have used Bill and his team for close to 20 years. I have had the experience of using them on both the commercial and residential side and I have always had a positive experience with an honest crew. Plumber Monte was my recent service man and he did an excellent job of snaking and jetting a commercial drain
Place rating: 3
Irvine, CA
Although the price for my job was higher than most of my neighbors paid, the plumber arrived on time, finished the job as promised and cleaned up. The gas company changed our meters to «smart» meters. In inspecting our gas lines, we were all tagged with the requirement to fix our piping within a certain time frame or our gas would be shut off. The tag noted that our homes were built with PVC pipes which are no longer within code. So while the meter upgrade was free to us, it cost a couple of thousand for each home to connect with appropriate pipe. All of the homes in our area had their lawns dug up for new piping so that the meters could be connected. The streets were full of plumbing trucks – a plumber’s heaven. Make sure you price check.
Place rating: 1
Laguna Beach, CA
Worst experience with a plumber! I was given a two hour window appt. he shows up 4 hours after the end of that window. He looks at the problem, then says he will have to go to the parts store and be back the next day between 9 & 10. He finally shows up at 11, works for 2 hours and promises to return the next day between 9 & 10. He again is late by two hours. Works for 2 hours and charges me $ 3300. In addition when he leaves the water pressure is so bad, we have to call another plumber to come & fix Tony Davis’s work.
Never use Bill Metzger Plumber!!! They don’t deserve any stars!
Place rating: 1
Newport Beach, CA
These guys are horrible. I called to set up an appointment on Tuesday, they said they would be out Friday from with a 2 hour window… I called the day of to make sure they would arrive at scheduled time… the guy ended up being late anyways. When he arrived, I was upsold without even looking at the unit, and for being an expert, he had to make a couple calls to figure out where to start… WARNING!!! upsale upsale upsale!!! How about do some work? How about be honest and do an honest job?
Place rating: 5
Orange, CA
Plumber Tony Davis was very professional, took time to explain what was wrong and did a great job fixing it without having to open up to many walls, only what was needed. Affordable and on time. Next problem I have I won’t hesitate to call them.
Place rating: 2
San Clemente, CA
Okay so I had to call again. Girl in office was nice and Leon came out and did the job, a good job and he was nice too but the appointment got messed up a bit and he was late. When I called the office to check on my service I got another girl named Kisy? Whoa people, she was as nasty as the smell of my backed up sewer which made the call even worse. What is with people and being rude? You have a job, you get paid, don’t argue with me, I’m the customer. I expect better, we all should and especially the owners of the company should expect better, unless she was the Owner…
Place rating: 5
Orange County, CA
I had a problem with a slow draining bathroom sink. I called Metzger plumbing, and my problem was fixed in a flash. And by the way… Joe, who did the work was great! Highly recommended!!!
Place rating: 5
Mission Viejo, CA
These guys rock… They installed a new water heater a year ago and called them back out for a minor problem. They explained what had happened and showed us why our soft water system was corroding our pipes. They fixed our water leak which had nothing to do with the water heater they installed and a very nominal cost.
With 3 kids and no time, my wife was extremely happy how quick they came out!
As they say.“Happy wife, happy life!” ;)
Thanks Bill and crew!
Place rating: 5
Cincinnati, OH
Bill Metzger Plumbing is the best plumber in Orange County! We have used this company for years. Highly recommend!
Place rating: 5
Rancho Santa Margarita, CA
I have had Bill Metzger Plumbing out to two different rental properties over the past two weeks. Nobody likes to have to deal with problems at rentals but they make it easy. The first problem was a leaking water heater. Sent someone out the same day and that problem was taken care of. The second problem was trickier. The heat/​ac people I had called out could not find the problem with the hot water pump system (kitchen sink didn’t get any hot water). After talking the problem over with Bill, he sent out Tony to assess the problem. Tony was fantastic — very knowledgeable and got the problem fixed in very little time. Everyone is very easy to deal with and problems get resolved quickly and efficiently. Why would you call anyone else?
Place rating: 5
Huntington Beach, CA
This is a late review but I felt it was worth writing. It’s always awkward having a plumber come to your house idk why lol but the guy who came to fix my clogged bathtub was super friendly and professional and i was really happy because normally I have to wait around in a 4 hour «window» for someone to show up but with this company they gave me a time and the guy (I think his name was Toby) was ten minutes early which was nice because I was able to get it handled and move on with my day. Fairly priced and less of a hassle than I was expecting. I’ve actually already told a couple a friends about this company and as far as I know they have had no complaints. Hope this is helpful!
Place rating: 3
Ventura, CA
We have a very unique water heater that needed a special order part. Tony was diligent in tracking down the part. Where I have issues is that I had to constantly follow up on status. My tenants went a week without hot water, to no fault of the plumber, but I had to follow up every day, even after I got assurance that I’d get a call before the day’s end. If you choose to use this provider, take heed that you will have to constantly follow up, as proactive response is not their strong suit.
Place rating: 5
Simla, CO
You are not going to find a better plumber in Orange County than Bill Metzger Plumbing. These guys have been around since 1960, and we have used them for over 20 years. I live out of town, and have vacation property in San Clemente, these guys have a key to my place, and if I have a problem, they fix it with a phone call. You will not find a more trust-​worthy plumber in the area. Highly recommend!
Place rating: 1
San Clemente, CA
It is difficult to believe that business people can be so irresponsible and still stay in business. We had a toilet issue which was damaging the ceiling below. The Bill Metzger plumber arrived (late) replaced something and said it was fixed. It was not and continued to leak. Water was turned off to avoid further damage. The plumber was notified of the problem and promised to return. 3 hours after he was to return there was no plumber, no call and no response to our call. We sent an e-​mail: no response. We called another plumber who agreed to come out and investigate. What a disappointment.
Place rating: 1
Dana Point, CA
Bill metzger total rip off.
Charged us $ 290 for under hour of work. All they had to do was change a washer in our toilet.
Will never use them again.
They don’t even deserve the one star
Place rating: 1
San Francisco, CA
he rips people off. dishonest !!!