7-Eleven

I have been this location a few times. When I go inside the store, the people that work there have been friendly (in my experience). I like to get gas at Shell but sometimes need to fill-​up here since its near my work. The two times I got gas here, strange things happened with my checking account. I swiped my card on the gas pump, and then filled up my car. After the first time, my bank called me about some random charges I did not make. I did not think much of it. The second time after getting gas here, a new credit card had to be sent to me because of fraudulent activity. I brought this up with a co-​worker who had also purchased gas here. She tells me she experienced a similar thing. What happened to her was she filled up her car one day. She notice her account that the charges showed up twice. One for that day, and one the next day. Both for the exact amount. I can’t say will 100% certainty that all this happened from this location. All I want to say is that you should use cash if you get gas here (if you have that option). Pay close attention to your checking account charges after swiping your card here.

I love close by, so this is my go to for munchies! The store is very clean and stocked pretty well, I say I might go to this 7 – 11 maybe 1 – 4 times a day and dealt with most there employees which are pretty helpful and nice never had have gotten attitude from any of them or had any type of problem.

The absolute worst customer service, and will try to steal from you.
I went in today to buy gas with my Visa debit card, and when asking for 25.00, the cashier (Elisabeth) told me that it was being declined. I said okay thank you, I will check my balance really quick so that I can tell you the correct amount. I pull up my balance, and it shows 25.00 had been taken out by them! So I showed her and said no, it took 25.00 out, I need either my gas, or my money back. She refused, telling me over and over it had been declines.
Finally, the woman who owns the 7 – 11 came forth and told me she would handle it and my money would be back in EIGHT DAYS. Now, I’m in college and 8 days is hard for me to go with this, because this was literally all the gas money I had for the week. She also told me it wasn’t her cashiers fault, but «it will be fixed.»
Now I’m stuck on empty, shaking from being so frustrated, and will never ever be purchasing here again.
Be careful folks.

We got free slurpees for 7/​11, but the lady who worked there was rude and condescending, nothing is free when you have to pay for it emotionally.

A typical sev, the cashier didn’t speak English very well but that doesn’t bother me.

The people here are really nice, you just have to give them the credit. They do work the most ridiculous schedules and have to deal with every john/​jane doe that walks through that door, whether they are covered in pee or couldn’t give anything the time of day unless is has a hundred dollar bill taped to it.
Every time i walk in they smile and remember me. Show them some courtesy and you’ll see it in return. They are every day people like you and I.
Never a disappointment.
Kudos.

Must give this place 4 stars for the fact that it has gotten me through some long work days at Kaiser. 6:50 AM… the coffee is the bomb! and the 2 for $ 2 on candies are always a plus. what else do I need to get through a 12 hour shift but coffee and starburst?

after today, i will not go back here.
so i go in wanting iced coffee. i make my coffee drink, in the hot cup. i grab one of the cold cups and i ask if they charge for a cup of ice. they said i couldn’t buy one. you’d have to pay the full price of the drink to get the cup of ice. they said it’s for inventory. so i ask them, do you account for people who throw the cups away? she says «yes.» omg, really? so i point to their iced coffee machine, i say «it’s not working, how come i cannot take the hot coffee and ice it?» which was true, there was a sign on the machine saying that it was out. she said the iced cups are for the iced coffee, soda for soda and coffee for coffee, you cannot mix them up. so i have my coffee sitting on the counter, and i am holding the iced cup by the rim. i tell her that i am going to have to throw this cup away because i’ve touched it, it’s against food handling code to put it back on the stack. she tells me i can buy a cup of ice for the price of the drink. $ 2.50 for a cup of ice, on top of my cup of coffee? so i said «i’ll just throw it away then.» so i threw it away. then went over to my full 24 oz coffee (with 15 little cups of creamer in it) and threw it in the trash as well.
how more ridiculous could she have been? i wasn’t yelling, or even angry, until the last minute of the conversation (i did not raise my voice). i even told her that i would never come in again and do this, but she should let me do it this one time due to the fact that i’ve already made the coffee and touched the cup.
this was not the first time i got poor service at this location though. a while back, i was buying a pack of cigarettes. i ask for my brand, and the guy (jokingly) tells me no, that they’re bad for me. i stare him down and he finally gives them to me and rings me up. i think there is a time and place for joking around with customers, but to put your person opinion on my life choices in that manner was just stupid. i wanted to punch him in the face. seriously, cigarettes are bad? i would have never known if it weren’t for you… like i’ve never heard that before. do your job and sell me what i ask for.
guh, i hate when people put me in a bad mood over something so stupidly simple.