Allstate Insurance: Ryan Hartwigsen

It is never easy when shopping around for insurance, speaking with various individuals and trying to find out what is a right «fit» for our needs. The insurance world can be a bit daunting, in my earnest opinion. However, when I decided to contact Allstate a few weeks ago, by doing a simply query on Google, this agency popped up, which is fairly close to my home, so I decided to give them a call. From the initial point of contact, I was greeted with a warm and friendly smile (which protruded through the phone), extremely friendly and polite customer service and most importantly, a no frills quote and they didn’t try and give me any run around, or upsell me.
I am a small business owner, so customer service is FIRST AND MOST IMPORTANT to me. I play high value on a persons attitude and the Energy they project. I decided to move forward and initiate a policy with Allstate and am so glad I did so. These guys really have their stuff together and I appreciate their forthrightness.
KEEP UP THE GREAT WORK!

Dealing with insurance is always meh. Though, if you are going to put solid interest into what you have as coverage and want great customer service with an amazing sense of humor and compassion this office is for you. Ryan always has top notch employees working for him. He has a knack for employee recruitment and customer service. I would recommend this office to anyone, even you!

I really wanted to like Ryan. I have been with Allstate for just 6 months and have been eagerly anticipating the end of my 6 month contract. The customer service provided by the entire office was in-​genuine and absolutely careless. As a new customer, I felt entirely disposable. My insurance was cancelled and reinstated twice in the first month, all unbeknownst to me. My automatic payments have not once been taken out of my account on the day they should have been. I have received no apology or display of concern for anything that has gone awry. There is not one good thing I can say about my time with Allstate. 2 stars is beyond generous.

I’ve been with Ryan and Allstate for over 6 years now. I used to enjoy working with Ryan when he was over at the Park Blvd office, but since he has moved to the new office, I never get to talk to him any more, it’s always one of his helpers who can’t even answer my questions. They then tell me they will have to call me back only to find they still can’t answer my questions and Ryan will have to call me. I have been waiting for Ryan to call me back all week and he has completely dropped the ball. After adding a new vehicle to my policy, which Ryan told me would only increase my premium by $ 600 every 6 months, the actual premium increase was almost $ 1000 and they are going to take out $ 500 from my checking account in 2 weeks when my normal deduction is only $ 200, and no call back from my agent. Had I known it would have been so expensive to add it to my policy I probably wouldn’t have purchased the vehicle, so i feel like it was bait and switch.
As a company, Allstate is great at handling claims, but going through this office I’ve had some challenges and it’s a shame I’m going to have to shop around for a new insurance company. I think Ryan needs to re-​evaluate his business and do a better job reaching out to his customers directly when major events happen like premium increases and policy changes.
Plus, one more thing that is tacky, on my birthday they send me something trying to sell me life insurance. How about just a simple happy birthday card, we appreciate your business, not trying to sell me life insurance. CREEPY!

I am not in good hands with Allstate. I have had Allstate for 3 years with Ryan Harwigsen as my agent for car and home coverage and have always paid my bills on time (never being late on a payment or missing one). Allstate has now decided to not renew my home insurance due to claims that were not my fault. I’m sorry, but isn’t that why I pay for insurance? I incurred a small flood due to someone else’s hot water heater and a year later was robbed. When I called my agent to discuss this they claimed they new nothing about it and would look into the matter and get back to me. That was over 2 weeks ago and still haven’t heard from them. Allstate is just like any other insurance company (or bad boyfriend), as long as you don’t need them they are great but when you do they’ll drop you. To make matters worse this Allstate office brought it upon themselves to call my lender (I was 2 weeks away from being done refinancing) to tell them I will no longer have insurance with them at the end of the month. This is now delaying the close of my Escro even though I still have insurance with them till the end of the month. I can not recommend this company any less. Take your money to State Farm or Geico or if you are able to USAA (they have the best rates by far).

I Google searched «normal heights all state» so I could find a local agent. Ryan’s office showed up so I clicked, saw he was member of *LGBT association, and I called for a quote. The **quote beat the coverage of my now previous provider and it was a no-​brainer. I prefer direct face to face business deals, so I visited the office and I wanted efficient service — dilly dallying just doesn’t work for me. Long story short — the very friendly staff at Ryan’s office were courteous and ***attentive to my needs and no dilly dallying took place.
What you can learn about this post is this:
*1– Associations do matter.
**2– They have very competitive rates.
***3– Ryan’s office employs emotionally intelligent staff.

I’m with these guys. Ryan has been extremely friendly and helpful from day one and I have a hard time even considering switching companies. Him and his team are always available to take questions (business hours of course) and help me in finding out if there’s a way to reduce my payments. While guilty of shopping around fairly recently just to be sure I’m fully covered and paying as little as possible, i only found higher rates and RUDE people. So thank you Ryan or always being reliable and giving that personal touch as you do via cards for bdays and facebook.

I’ve had Allstate insurance for about a decade. Ryan has been my agent for about 5 years and he is by far the best agent I’ve had. He always takes his time to answer questions, his staff is always friendly and know what they are talking about. They give follow-​up calls if they have to research anything, and are prompt at responding whenever I need them. I like doing business with Ryan because he gets it right the first time, every time. I don’t have to manage him. Also, he doesn’t call me trying to sell me stuff. It’s great service!

Really bummed with this guy, he is a total ball dropper! Not into talking smack but DO NOT want anyone else to jeopardize the security of their insurance policies by using this guy. Not only did he drop the ball once but TWICE! He compromised the coverage of my home insurance twice this past year. He NEVER followed up nor called to alert me that my insurance was going to run out nor did he alert me that there were changes to my policy. Any good agent would give a courtesy call. He was there to take his commission for signing me up but did not make any effort to earn his money. Bottom line, he does not service his accounts. Once he signs you up and takes your money, you are off his radar. The small commission he makes is nothing compared to the risk I take of losing coverage on my home. Changing agents immediately.

OMG, Ryan is the best insurance guy –ever-​. With the motorcycles and the off-​road toys, I have 9 vehicles insured with him, plus the house and some business stuff. He’s amazing at keeping everything straight and organized, and I’m utterly, utterly thrilled. My insurance situation was hopeless before, and now it’s clear as day. Thanks for all of the help!

It’s hard to believe it’s been two plus years since I moved into my new condo. And not one review here of this office and location since then?
Common fellow Unilocalers wake up and smell the coffee. Theres now a cool place to get insurance in San Diego
From the get go my real estate broker chanted get insurance before I took possession of my new property.
I thought why bother its new construction what could go wrong early on?
Thank God I listened. Enter the then newly opened Allstate office in the heart of Hillcrest. Just days after moving into my new unit the unit next door to mine flooded :(I had to move out
One call and Mr. Hartwigsen stepped in and got my claim expedited and referred me to a number of consummate local recovery professionals who jumped to the rescue recovering my flood damage. My titanic of a situation went from nightmare to manageable thanks to the first class referrals of their office. They even paid for my hotel temporarily.
Its one thing to sell a policy like my former satisfactory broker it’s another thing to be a first class coordinator concierge. Since then I moved all of my policies over to them and received a nice healthy discount. Last but not least after losing my health insurance when I left my company late last year they even provided me with a choice for individual health care coverage. More recently I have been dealing with a new star in their office Mallory she’s as amazing as Ryan and great with follow-​ups to the hard questions
Who knew buying insurance could be this pleasant with personable friendly folks that don’t try and sell you stuff you don’t need.
Not to be shallow but the entire office has mostly well groomed easy on the eyes team members Just sayin! :)
Not a bad thing or something you can complain about lol
They recently took over our HOA buildings policy from one of the worst carriers in the nation all of my neighbors had to deal with self included.
They were a nightmare
Now we can all sleep at night. These folks make Allstate proud.
Walk don’t run to the best office in San Diego for insurance. Don’t waste time elsewhere. It’s one stop shopping for most any kind of insurance pretty much. This Allstate office gets my top vote from a tough critic.
Thank You Allstate of Hillcrest it’s a pleasure doing business with you!!!