Andy’s Auto Repair

Excellent customer service. I had my car towed to Andy’s after Sears Auto Center made me wait 3 hours and still hadn’t even looked at my car. Andy looked at my car as soon as I got there and gave me a call back an hour after I dropped it off to give me an update.
To further show his high level of customer service — My car wouldn’t start in the morning and it was definitely not a battery issue (hence the initial tow to Sears), but I couldn’t replicate the problem for Andy when I got there in the early afternoon. My car started every time! Andy was upfront and told me he couldn’t tell me what had caused the issue without being able to replicate, but understood that I wanted to solve the problem. He offered to keep my car overnight and try again the next morning (under similar conditions as when I couldn’t start my car). Car started every time again for him, and he took the extra time to see if it’d replicate in other ways and doublechecked my computer to see if that contained any additional error code. He kept my car another night to try and replicate again the next day.
My car’s ghost issue of not being able to start still hasn’t resurfaced, but I appreciate Andy’s patience, interest in my problem, upfront-​ness and honesty, and detailed explanations of what he’s doing to try and solve my issue. I will definitely be coming back should my ghost issue ever resurface, and if my car gives me any further issues.

Great customer service!!! Speedy repair! Fixed my brakes right away for a great price. Would definitely recommend this place to anyone looking to get their car fixed ASAP!

I had to get my brakes service and they gave me a good price and were fast and efficient! I will be back again when my oil check is due.

Came in here because my 2010 Jeep Grand Cherokee’s brakes were having problems and he did a diagnostic and figured out that they were faulty brakes from the previous owner of the car. This place was very honest and inexpensive to my budget. I would highly recommend this shop. The turn around time was pretty reasonable.

I use my little Honda to travel back and forth a lot since I hate flying on planes. Took this place to get checked up since my classmate recommended me to go here and was ready to get going to drive to the bay and visit my family the following day. I like the mom and pop shop feel because this place makes it seem like my own parent is fixing my car instead of going to big corporations. The plus they accept credit card (I mean who carries cash nowadays). This place is located near UTC mall so while waiting for my car to get worked on I just took an Über and went shopping for my trip! All in all, I’m fully satisfied with the service here. Oh, and the Keurig in the lobby was a plus! Just saying!

Just got a email from Unilocal saying that my review 4 years ago was removed because «it did not provide enough detail».
Well enough detail is that the guy Andy had a terrible attitude and was very rude and unreasonable. He told me he would take care of everything on the phone, but when i actually towed my car over his place, he changed his mind saying calling warranty company was not his business. I ended up having to tow my car away because I could not afford to repair it without warranty. If he could be clear over the phone, I would have been there to waste my time and money

I came here on a Monday at 10:30am. It wasn’t busy, so I got my car checked right away.
I came in for a smog check. That was immediately handle by a gentlemen named Brian. He took my paperwork and immediately started to work. It only took about 15min for him to finish my smog check AND he pumped my tires for me since my pressure was too low. That was really nice of him!
Thinking I needed an oil change, I asked him to do that for me as well. That was done in another 15min. The total time for Smog check and Oil Change was only 30min! That was so fast.
Cost: Smog check:$ 35 + Certification: $ 8.25 + Oil+Oil Filter Change: $ 34 + tax = $ 78.77
Not a bad deal for all of that done in 30min.
I will be back.

They are soo awesome!!! I got here at 5:05 when they close at 5:00 but they did the oil change to my truck anyways! :) I’ll be back for sure

DO NOT COME HERE UNLESS YOU WANT TO WASTE YOUR MONEY!!! Brought in my car to have them fix my brakes. Once you give them your money it’s a done deal. Andy does not have any human decency. First off lets talk about the job they did, my brakes were making some weird noises obviously something super wrong with them after I paid and drove my car off about a week later the noises started again. Aka they didn’t fix the job. They offer a three month warranty but when I took my car back they didn’t want to fix it they gave me such a bad attitude. Took apart my car and they literally threw my car parts around in front of my face. Second lets talk about the customer service. I don’t think they even have those words in their vocabulary. I am so appalled by how I was treated because they couldn’t do their damn job right. And now I have to waste a couple extra hundred bucks because I have to take my car to some other professional place because I do not want to see andys face again. I would give this place negative stars if Unilocal allows me too but unfortunately I can’t. Bottom line is this place may be cheaper than some but save your time and money and go to a more decent place. And spend your money on more decent people. These guys don’t know what the hell their doing and just want to take your money. Good luck to them. Not.

Been going to Andy’s for years and have brought most of my cars there. They do a nice, honest, fairly priced job.
Had a leaky transaxle that the dealer wanted $ 2000 for. Andy took it apart and resealed it for $ 200. That was about 2 years/40,000 miles ago and its still running fine. Glad to have a business around like this.

I was recommended to Andy’s Auto by a colleague of mine, and I couldn’t be happier. I have a 98 jeep wrangler that needed a new intake gasket, and Andy had it completed in less than 4 hours. Extremely fair prices and excellent customer service are clearly common practice at Andy’s Auto. Thanks again guys!
Dave

I’ve been going to Andy for years. My family was recommended to him by a friend probably 8 years ago now. We all bring our cars to him. His shop is the cleanest and they are by far the fastest and always ½ to ¹⁄₃ the price I get quoted everywhere else.

Terrible and dishonest shop. They almost ran my car into a wall when pulling it in and then charged me for service that they didn’t perform. Only reason I came here is that I was short for time and didn’t want to fix it myself. Now, I’m going to have to fix it myself and essentially pay for it twice. They should be closed by the BAR.

The quote I had from this place beat all the other places I checked out). I went to Andy’s early this week because my car was coughing up smoke, I was scared and I needed help and maintenance on my car. I too am a female, I got my car looked at (they are really fast here). They were really nice, I had to get tires at discount tires but they did everything for me. Smog check, car check! The best thing was, I didn’t leave with a hole in my pocket and I got my car back the same day! I travel a lot for work so having my car in a timely matter is very important to me. I am definitely going to recommend people to Andy! My boyfriend is coming here next to get his check engine light looked at. Thank you for your service, I will be coming here for all my car needs!

So… What’s worse than bad customer service? Condescending remarks after you decide you don’t want to do the service with them. I really don’t understand how place has 5 stars on the review!?? The other auto repair workers were actually somewhat nice and were pretty patient, but Andy, who’s the owner is the worst.
I had my car towed by AAA to this shop since their quote was somewhat reasonable. I ended paying $ 45 for just so they can test out my battery and when I decided that I wanted to get my car battery from them, they wanted to charge me for labor and the battery and the testing. This is usually not the case with other auto shops I’ve been to. Andy also made it seem like he was doing me a favor and when I told him I decided to go with AAA, which saved me about 60 dollars in the end, he was really rude! He said they had to put in so much work and that I was being a hassle! WTH… Never again at this place! Terrible customer services and I feel like with most auto repair shops they just want to charge you more if you’re a girl since they think you know nothing about car or have any intelligence! Rude! Hate this place!
Misleading stars!

Finding a good mechanic is hard which is why I’m glad I found Andy’s Auto Repair. He has been maintaining my car for the 3 years I have been here in San Diego.
Andy does not play the typical auto repair shop game of selling you a bunch of repairs and service you don’t need. He provides HONEST, STRAIGHT TO THE POINT opinion about what needs to be done to your car. His rates are as awesome as his work. His staff works and I mean «WORKS». Not the typical lazy ass mechanics you find at a bull shit overrated dealer or shop. Andy and people have always got my cars done RIGHT FAST AND UNDER BUDGET. I recently had the pleasure to introduce a friend for a major transmission work. It was done on time and at 40% of what the dealer wanted to charge.
All my maintenance and repairs were done fast. Great work Andy! Thanks for keeping my cars running strong.

I went to Andy’s to have my headlights fixed. The techs were on spot. They helped me changed my HID quickly in a very reasonable price. I offered the guy a tip for doing a great job, but he refused to take it. Kudos to him for saving me some bucks.

Apparently, I needed to get a smog check and I wanted to get it over with so when this place came up on my search, a good number of reviews and good ratings for an auto shop, I decided to come here.
I called them to ask about the pricing for my 2004 Honda Civic. It came out to be $ 35 + $ 8.25 for the certificate which was the range my parents told me I should be getting which was great!
Just letting you know, they are the LAST one on the right side in the huge row of repair garages (is that what they’re called?).
I parked my car, asked the man there about the smog check, I brought my car over, and I felt like in 10 minutes he was done. Maybe 15, but it was much faster than I expected.
He told me he sent it to the DMV for me already, I paid, and I was out of there like that. It was super fast and they were really helpful! They made it super easy for me, so thankful.

I’ve been to place multiple times for oil changes (2000 Honda Civic — 188K), and they’re ridiculously fast and competitively priced (~$ 25). This one time I came in for an oil change 15 mins before they closed, and I was back in my car in 10 mins!
My civic had a cracked radiator, and it was spewing coolant everywhere. I brought it in smoking. They took a look at it, gave me a ~$ 220 quote for parts (new radiator) and labor, and in a couple of hours, I was good to go. Haven’t had a problem since then.
I also have a 97′ Toyota Camry (200K), and I had informed them that it had trouble on a cold start, and they knew exactly what the problem was. It was a common problem with some fuel valve in Toyota Camrys. They had the part in the shop, but I didn’t have the time/​money to fix it, but I’m glad they knew exactly what was going on.
It is sometimes hard to understand them, but they are very nice and honest, and I would definitely recommend them to others.

I took my Buick to Andy’s Auto Repair because the engine started to stumble under heavy acceleration but otherwise ran smoothly. They suggested replacing the catalytic converter and promised me the problem should be gone, although I had my doubts since the engine ran very smoothly under normal load. A clogged catalytic converter should cause the engine to idle rough or even stall but my car didn’t have any of that. I wished I had rejected their proposal but I didn’t. My mistake! Instead, I repeatedly confirmed with Andy that it was indeed a problem with the catalytic converter and after the repair the problem should be gone. Finally I agreed to that. It cost me more than $ 400.
It didn’t take very long for me to realize the problem was still there. By this time, I’ve already lost my confidence in Andy’s Auto Repair and couldn’t trust them with my car for further repair.
I took my car to another shop for a second opinion. They scanned the car’s computer for free and showed a code for random engine misfire under heavy load, and suggested a tune up of the engine, which was basically replacing the spark plugs and wires. I let them do that, and the problem went away immediately.
This is very upsetting to me that Andy’s Auto Repair was so incompetent and they couldn’t even diagnose a problem as simple as this, and replaced an expensive part, the catalytic converter, for no good reason.
I will never take my car to this shop again and suggest you think twice if you do.