My external hard drive wasn’t being recognized by my Mac. So I went to Data Extractors, the first place I found. They said it would take about 9 days. It took over two weeks! I only got pictures, videos and PDFs back, no other files! I had to pay an extra fee for them to put my hard drive back together!!! I did not, so they only gave me part of my hard drive back!!! I had about 400GB of data lost and only about 25GB back! They also put a HUGE scratch on my new MacBook! Very bad service