Perfect Nails & Spa

I went to this place religiously for 5 years. Several times per month getting all deluxe services (and the most expensive on the menu). The staff and owners knew me well. I turned many friends and family onto them too. Over the most recent months I started noticing staff changes as well as quality. The first bad experience happened when the gal was clipping my cuticles and cut me so bad that my finger wouldn’t stop bleeding. She then proceeded to pour alcohol on it (ummmm…ouch). The cut was so deep that it took a month to heal. I let that one slide. Then I took a dear friend with me next time and they did the same thing to her! It’s a little scary getting cut by a utensil you have no idea where it has been… gross!
I gave them one more chance and probably shouldn’t have. Regardless, I went in and had one of the men and got a deluxe manicure. He started putting the polish on so thick that it was clumping at the end of my nails. I told him it was too thick and would never dry (I was heading to work right after) and he insisted it would be fine. In fact, refused to stop layering on and ignored me. At the end, I had polish all over my fingers and had to go one by one asking him to remove from my skin. He carried on with the sloppiest manicure I’ve ever had. He finished and put me under the heat lamp. I noticed my polish still wasn’t drying. He told me it was completely dry and I could leave. I took my hands out to get my wallet and barely touched my nail to my purse and the entire nail smudged. I called him over and said that they were too thick and therefore never dried, even after 15 minutes under the lamp. He proceeded to say «it’s your fault, you hit it!». Then came over with a clear coat. I told him no more polish ITS TOO THICK already!!! He said no, grabbed my nail and layers the polish only on the bottom, leaving a huge separated look on the nail. I told the owner right there that it looked terrible (in a nice way) but I didn’t have time to stay to have it fixed. I had already paid by this point and was so mad I couldn’t even talk.
I called a few minutes later to calmly ask to be refunded. I spoke to the owner and she told me absolutely not. I reminded her I’ve been a loyal customer for many years and she couldn’t have cared less. No respect to the customer at all. I will never go back again.

David needs to be fired. I am reporting this place to the health department and Better Business Bureau.

I went today to get my fake nails removed, after getting it done less than a week ago.

The service was great here and very reasonably priced. Regular manicure came with a great massage I wasn’t expecting. Only complaint was the shop is small but they do a great job.

This place deserves five-​stars after giving me one of the best mani/pedi’s I’ve ever had. My favorite was the massage, definitely the highlight of my trip. The staff was very friendly and jovial. I am very loyal to my current nail shop which means I am very picky about new places. I highly recommend trying out this shop if you’re searching for a place to go!

I am a pedicure junky and have gotten pedicures in fancy spas all around the country. But, Perfect Nails is by far the best place I have been. My daughter and I come here every time we are in SD (for the past 10 – 12 years). They are cheap $ 35 for a spa pedicure (21 $ for the basic), but better than other fancier places that are 2 – 3 x the price.
My daughter didn’t want a manicure this time, but in the past they have done a great job with that too ($ 12).
They are always very nice and I have never had to wait. Best value. Best service. Best quality.

I’d like to start this by saying I’ve never complained about any service in my life. Even if it’s awful. No Unilocal from me, but this experience blew my mind.
I’ve been here once before and the long massages and sweet girls had me raving to all of my friends about this place… Not this time. I decided to pamper myself today and spend money that I don’t have and I am so sorry that I did.
The woman giving me a pedicure was an angel. The man doing my nails however was surly and rude from the start. I asked him for an almond shape but almost all nails had a square tip. Odd but I just asked him to fix them and when I did he acted exasperated and barely touched each one with a file leaving them the exact same as before. After he finished painting them I accidentally bumped one and smudged the paint. He was clearly angry grabbed my hand and put a dot of paint over the smudge leaving it looking pretty unattractive. Having already asked him to fix things to no avail I just decided to keep my mouth shut. Then he looks at my nails and said ‘I hate this color. I always have.’ Cool man, thanks for your opinion.
I go to sit under the light and after sitting there for a few moments I look at my nails to survey just how bad it is… Then I hear ‘PUT YOUR HAND UNDER THE LAMP!’ From across the salon. That sealed the deal and I decided that this service was not worth paying for, but I wanted to be sure the women who did my toenails was paid so I went to the podium. He came to the front to check me out and I told him that I would pay for my pedicure but not my nails. He demanded to know why, so I asked to speak with the manager. A request that I have never ever made. The manager approaches and I tell her how rude he was and that I don’t want to pay for the nails but I will pay for my pedicure because she did a great job.
As I’m talking to her he approached me with a pair of nail clippers and says he’s going to cut them off if I don’t like them… I’m in shock. He then starts screaming at me to get out of the salon while he’s working on another woman. The manager offers to fix my nails, but obviously at this point I’m wildly embarrassed and uncomfortable. In fact I’m in tears, and I have never raised my voice in this entire exchange. I tell the manager that I don’t want to sit in the salon while he’s yelling at me and she turns and starts yelling at him. He continues to scream at me to leave. I try to tell her how unprofessional and insane this all is and ask her why I would pay to be berated with a half assed manicure, but she continues to tell me that I can’t just not pay. At this point another man from the salon approaches and claims he heard me say that I liked them which obviously didn’t happen. He says that the woman sitting next to me heard me too and I look to her for an explanation but she just looks down. Maybe they heard me thank the woman who did my pedicure I don’t know? At this point I have 3 people yelling at me that I have to pay for the service so I put cash on the counter hand the woman who did my pedicure a tip and walk out in complete and utter shock.
If you want to get screamed at for doing what any customer who had been treated so rudely would have done come to this place. Or find one that has one iota of professional courtesy.

Sophia did my nails and gave me the best massage with the basic mani… Neck, temples, shoulders so good!
Haan did my pedi and it was fabulous and both were very detailed and do a great job! Def be back!

Owner was very polite and attentive when we first walked in. He did my pedi and did a wonderful job. (Strong hands to work out those knots in my feet and calves.) He did have to leave me for a couple times to attend to new people walking in, it was busy after I arrived, but he still did a wonderful job and was very quick in painting my nails! He didn’t mess up at all and was quicker than another girl next to me. I’d come back here. Plus, the promotion they have going now is better than other places I’ve been to.

I have never had a worse experience at a nail salon. The woman doing my full set was so rude, inpatient, and kept yelling at her staff the entire time. I’m pretty sure she was the owner. What makes is all the worse is a brought my soon to be mother in law, my mother and two bridesmaids with me to get pampered before my big day. She new I was the bride, never said congratulations, she did everything in her power to rush me out of the chair. Doing the bare minimum with my nails and leaving them so thick, messy, uneven, and an awful color I didn’t even get to weigh in on! Needless to say the whole group had a terrible experience. Each person felt like they did a horrible job on their nails and felt the customer service was awful. Seriously go anywhere else for your nails! This place is the worst AND OVERPRICED for such a crap job!

I love this salon!!!
I’ve been looking around for a great salon to get regular gel manicures and an occasional pedicure here and there.
I’ve been going to Perfect Nails for about 2 months religiously and they have never disappointed me! Their gel manicures actually last two weeks while others still crack and have visible splitting.
Their massages are to die for and their staff is always so lovely! 100% would recommend.

Great shoulder massage (in place of an arm massage) with my $ 27 gel manicure, and they stayed late to make sure I got the full deal. My previous gel removal took longer than usual but I wasn’t rushed at all, finishing at 8 pm when they closed at 7:30. Limited color options and I prefer the top coat used at my regular place but the massage was just what I needed today. Tip is cash only.
Addendum, 19 hours later: allll of my
Nails have chipped, and in a way that makes it look like it chipped between layers of color. I called, they said to come back for it to be fixed, but this is really disappointing. I don’t have time to go to the nail salon twice, 2 days in a row…
But they fixed it and it looks better than it did yesterday!

Horrible place.
Dirty
Rude
No room to even walk
Employees lack enthusiasm
Outdated chairs that are ripping
Did I mention dirty?.
Oh and the girl cut my cuticle TWICE and made me bleed.

Yes, you get a massage but I am currently at another nail salon less than two days later getting my toes and gel redone. My toes looked worse than when I do them myself.
I think the reviews are for the awesome massages they give and the speedy service. I ended up having three different people working on me, some of them trading part-​way through the pedicure. It makes it more difficult to tip when They do that.
If you’re looking for a massage, come here. If you are looking for quality nail care, go somewhere else!

Overpriced for the quality.
Got a regular mani/​pedi done on a Sunday afternoon, it was pretty busy. I got a french mani and the lines were not as clean as they should be. The day after getting my nails done they already started chipping and the edges peeling off. I would expect this at least a week in, not the day after.
I would pay no more than ²⁰⁄₂₅ for both a regular mani/​pedi here. $ 38 is too much for the low quality.

I love this place! Perfect nails & spa have always been good to me. My friend recommended this place and I fell in love with it. I won’t go anywhere else. The owners work there and their staff are friendly. Their English isn’t the best but their work is phenomenal! You can’t beat their prices either. Currently their spa pedi and regular manicure is only $ 33. The best part is their massages. The girls really massage your legs, shoulders, back, arms, and face! And it’s not your typical 5 min massage. It’s a full length massage that I want to fall asleep. Ha ha. If you are in PB and you want to have a relaxing massage, get your nails done at an affordable price, look no further!
Note: they have this new promotion that if you pay cash, you get a discount and counts for 2 stamps on their frequent buyer card program. They are trying to prevent debit/​credit card fraud.
Parking: depends on the day. I can usually find parking on the street near broken yolk or park across the street at Bruegers Bagels.

I walked in and asked if someone had time to fix a nail that was broken as well as the polish that was chipped. After picking out the shellac polish that matched the rest of my nails, I asked for them to tell me how much it would cost to get it fixed. After four people examined my nail, while I was still standing at the entrance, one of the ladies pulled out a file and started filing my nail. She told me it was fixed. I told her I would like to get it taken off and redone since the polish was cracked and I didn’t want it to crack even more and then fall off. As she was still holding my finger, she pulled out a regular polish that was a clear coat. I was in the middle of telling her that I did not want to put clear polish over the shellac I already had, as that would not fix the problem. She continued to do so anyway and put a clear coat over the crack. She told me again that it was good. I told them I would go down two blocks to Terri’s Nail Salon and get it fixed since they were not interested in satisfying me.
I don’t understand why when I came in wanting it redone and said I would pay for it, they put regular polish on my nail and told me it was fixed.
They unfortunately lost me as a customer and I will not be returning to this salon.

I usually never get a mani done, but came here because this other place in mission valley mall messed up my nails.
The people are super nice, took their time doing my nails and even gave me a head, neck, back PLUS arm massage. Then they cleaned me with a hot towel. I feel amazing & my nails look BEAUTIFUL! Super cheap as well!
Never going anywhere else.
Big thank you to NANCY ! Love everything !!!

Best thing about this shop is its located next door to a bar…
Other than that there is nothing to spectacular about this place. Especially when a pedicure runs you about $ 19 and I think they actually increased it to $ 21.
For that price they could throw in a massage and a callous remover but naw, I just got to sit in a spa seat and a callous tickle…
They do have a large selection of OPI colors ^_​^
Overall it’s cool for those emergency moments where you got wolf feet and need a quick cure.

my 100^th review goes to my go-​to pedicure place :)
Note: I haven’t got any other treatment, this is solely based on my past pedicures.
One word. massage. If you had an awful week, need your calves and feet to be luxuriously massaged for a good 10 minutes then have it wrapped in a steamy hot towel (currently sitting in the chair right now omg heavennn) then this is your place.
Regular spa pedicures are $ 21!here which is a great price compared to many others in the area. They never get polish on my skin, and pay great attention to detail. Don’t come here expecting a pristine environment, come here expecting a great pedi with sweet nail technicians!
Will post pictures soon too. Thank you so much guys for making my feet pretty.
P. S. They have a frequent visitor card! After 10 you get a free pedicure.