Ok, so this company has had some poor reviews, but I’ve got to say my experience was great. I moved from out of state, and found their advertised apt near the beach online. I did something I have never done in my life– rented the place sight unseen! Sometimes photos can be deceiving, but I was pleased to see that the pictures of the apt were accurate when I finally got here. So having paid all the deposits and first month rent, I headed over to see the place… nervous what I’d find. It was IMMACULATE. I’m a pretty picky person for cleanliness, and it was as clean as if I’d done it myself. Absolutely spotless. There were a few minor repairs needed(hole in the window screen, leaky shower head). I notified Debra and the very next morning, Daniel and his crew arrived, and completed all the repairs. He even ran over to the local hardware store to purchase a new shower head in less than 15 minutes flat. Vikki was very helpful and responsive via email and phone during the set up process, as was Debra. I’ve been in the apt for just 2 wks, but so far, I am very happy with it.
Mike M.
Place rating: 5 Point Loma, San Diego, CA
I’m going to go against the crowd here and say I’ve had a wonderful time renting from RPG. I’ve been in the same house for 3 years with some changes to roommates each year, and I’m only leaving because I’m getting married! The place itself is wonderful; Vikki has been prompt, polite, and extremely helpful with all our needs; the rate increases have been very reasonable with each new lease; and the crews they hire to do the occasional repair have been very fast and capable. I’d like to remind readers that it’s much easier to drum up motivation to write a review when you’re pissed off than when everything is fine. So while I don’t doubt that the other reviewers had bad experiences, I’m sure there are many, many more good experiences that have not been recorded here.
Angie O.
Place rating: 1 Kirkland, WA
Worst landlord ever. Don’t respond to emails or voicemail at all. Me having no heat last winter was deemed a low priority. I have 3 of the noisiest neighbors on the planet and they do nothing. Despite various agreements that I signed with them(noise, garbage, etc) they don’t enforce. I’d highly advise against moving in to a property that they«manage»(word used loosely).