Sensible Car Rental

Reasonably priced and clean cars. Have been renting it for quite a while now, almost too long. Extremely friendly staff esp. Julian. Amir is good at managing stuff too.
They always perform timely maintenance and send out friendly reminders when your cars due for check or renewal.
Would definitely recommend it.

Julian was super easy to deal with. I rented a car for two months and had nor problems with the car. I will use them again for sure.

Rented a car with Sensible for about 7 months. Very friendly management and a great service. Got a 2008 Kia Optima, which was well serviced, and a pleasure to ride. The owner Amir is very responsive to requests (even on weekends) which is a big plus. Got involved in an accident 3 months in, but they made the aftermath absolutely hassle free. Would reommend to a friend.

This is the perfect rental company for long term car rentals. The prices are the cheapest I could find in the southern California area. I had been renting with these guys for almost 6 months and my experience was really good. I used 2 different cars during that period and both were in really great condition throughout. No mechanical failures or any problems even though both cars were quite old. The owner Amir keeps them in very good condition. My only complaint is that it’s really hard to get hold of him as he’s not always in his office. The guys he used at the front desk aren’t much help when you need info (I don’t think he pays them that much so they couldn’t care less). A couple of other friends also used this company and their experiences were similar. One of them even ended up buying his car from amir for a great price.

Awesome service & good price
Specially Mr Julian he did a lot of help and try to improve the business

Hands down the worst car rental establishment I’ve ever attempted to do business with. I reserved a van from them and put a deposit of over $ 400 one and a half weeks prior to when I needed the rental. Then the day I showed up to pick up the van, they told me they wouldn’t rent the van to me. I asked for an explanation and the guy said his manager didn’t want to rent out the van because the «numbers weren’t right.» He also stated that he didn’t have any authority because he was only a porter and a car washer and that there is no management on duty on the weekend. Wow. What a joke! Then they took a month to credit back my account after I had to dispute it with my credit card company. Then once they did credit back my account they called my friend (that was gonna be just a co-​driver) that had nothing to do with the billing and left him a voice mail and not me! They also emailed him a copy of the receipt of the charge back. Again to the wrong person! I should have realized when I showed up to this place it was in the middle of a ghetto and it looked like a shady place. That’s what I get for trying to save a few bucks! Lesson learned.

Had the same experience as the previous customer. Left messages but they never called back.
When I was finally able to speak to someone named Jimmy, he goes on to argue with me that what is advertised on their website is not what they offer. The Website clearly states that the rental price of their cars include insurance and this turns out not to be the case. If you’re purchasing the insurance the price is almost double what is quoted on the site. Big difference! And classic case of false advertisement.
Here is an excerpt taken directly from their website:
«The rental rates for our cars are listed below, and, unlike most San Diego rental agencies, they already include the price of insurance.»
Very shady.

I’ve heard good things about this place, it’s close to where I live, and their website convinced me to give them a chance.
So Monday last week I tried to contact them via their website, no response. I tried again wednesday, still no response. Started to wonder if they even existed, so I stopped by Friday, and was told they had no available cars at the time, but I should call Monday morning, and he’d know more. I called Monday — 9 times! — nobody picked up until in the afternoon, where I was asked to call Tuesday morning. I called Tuesday morning — 6 times! — nobody ever picked up!
Maybe they’re good when they aren’t busy, but I was never given the chance to find out.
Rented a car somewhere else now.