The Undercarriage

Kirsten is amazing! She’s very good at making you feel comfortable for the upcoming discomfort. Her studio is very welcoming, and her product is top notch. Would recommend anybody, from beginners to regulars, to her studio!

I’ve been going to Kirsten for a few years now, and I absolutely love it. She is super sweet, and professional. It is a must try, you will be happy.

I love this place. I’ve been going to The Undercarriage in Bankers Hill for 6 months and I don’t have any complaints. Appointments are easy to make (Online or by phone). Parking has never been a problem. Lastly, my brows always look good!

Kirsten is the best! I was super nervous the first time but she made me feel so comfortable! The first time is definitely the worst, but no kidding, she literally makes the process as painless as possible. The second time was a piece of cake!
I asked a girlfriend before going how badly is was going to hurt and she said «people who think it’s bad are going to the wrong person, Kirsten is amazing» and she was right!

What a great experience! Not only was the customer service 5 star but my eyebrows turned out exactly how I like. Can’t wait for my next appointment!

Double dippers. Yikes. Customer service was five stars, flexibility in scheduling was five stars but if I see you double dipping wax and ask you about it, don’t give me a line about how it will be thrown out when you’re done. Who was double dipped before me??? Just bad business practice and gross. I will take my business elsewhere.

First of all I love the décor! So cute! I got my eyebrows done by Kirsten. I am very particular about keeping my eyebrows on the thicker side and she totally listened to what I needed. She cleaned up eyebrows and kept their natural shape. Finally some one that understands! I will definitely be going back for my other waxing needs because she makes you feel very comfortable and at home.

Love love love ! The girls are amazing quick and thorough, such great ambiance as well!

Kirsten is great! She runs a clean, beautiful shop, and delivers a very family-​feeling environment. She knows you by name, and remembers all your stories — each time you have an appointment, the conversation picks up right where it left off before! The prices are very reasonable, and she does a great, clean job waxing. I have had the brazilian and eye brow, and have had great results with both.
Thank you Kirsten! Highly recommended.

I can’t say enough good things about this salon! I had a wonderful experience more than once here and I think I have found my new spot for all my waxing and skin care needs.
I’d gone to the location in North Park a few times to have my eyebrows waxed. Melinda is terrific and she knows just how to shape my brows. I asked her about facials and she informed me that she doesn’t do too many anymore. The space in North Park is small but in no way affects the services. At any rate, I figured I would check out the Banker’s Hill location for a facial.
I went online to get an idea of what sort of facial I could get. There was plenty to choose from so I went ahead and booked an appointment. Booking was very easy and can be done directly from the site. Just pick the service, day and time. I chose to have a customized facial since I wasn’t quite sure what my skin called for. Kirsten sent me a text the day before my appointment to confirm, asked about my skin and even offered to help with directions and/​or parking. It was very thoughtful of her to ask about my skin. It let me know that she cared and would be able to create a facial that worked best for me.
The day of my appointment, I drove to Banker’s Hill knowing I would most likely have to park at a meter. I left a little early in the hopes of finding a free street spot. The salon is located on 5^th St. and it’s all metered but 6^th St. is all free parking. I found a spot on 6^th just a two blocks from the salon. The lobby was empty when I walked in so I made myself comfortable on the couch. Kirsten came out from the back shortly after my arrival and introduced herself. She was sweet and full of smiles as soon as we met. She asked all about my skin regimen and what I was hoping to have done with a facial. I told her I wanted extractions and I’d started to notice fine lines on my face. She suggested a pumpkin peel for me and we got started.
The facial itself was absolutely heaven! I was so relaxed and I loved the music mix Kirsten had playing in the background. I tend to be talkative while getting a facial and she didn’t seem to mind at all. We chatted about all sorts of things and I felt as if one of my friends was giving me a facial. Not to mention that she gives the most amazing neck, shoulder, arm and hand massage during the treatment. That massage alone will have me coming back!
At the end of our time together, she recommended a daily, gentle skin peel serum for me. I went on a Wednesday and was already getting the Classy Wednesday discount so I went ahead and paid the extra $ 20 for the serum. I also asked Kirsten about her waxing services. I told her my personal horror story of my first brazilian wax for my wedding three years ago. It was painful, took forever and I’m pretty sure the girl that did it was making faces of disgust at me. She informed me that the majority of her clientele came in for brazilians and that the whole process should take no longer than about 8 minutes. She had such a way of understanding my trepidation and put my at ease that she could do the job quickly and efficiently so I went ahead and booked another appointment to get waxed the following Wednesday.
Kirsten came through as promised for my wax! She was quick, professional and still so sweet. Again, I felt like I was just sitting in there with a friend.
I will most certainly be back again and again. In a city so over saturated with estheticians, it is by a stroke of luck that I found Kristen and Melinda of The Undercarriage. I only wish that every encounter I had could be so enjoyable. Thank you girls!

I’ve been getting my monthly Brazilian at The Undercarriage for a year now, and needless to say, from my first wax I never looked back. (at a razor that is)
Kirsten is super cool and friendly, my last visit she offered me a beer! Since moving to a new location a few months back, I’ve enjoyed watching the transformation of the space. Of course waxing is less than pleasant, but the vibe, friendliness, and atmosphere more than make up for it! Kirsten always does an excellent job of getting the job done quickly and with great attention to detail!

After a recommendation from my hair stylist, I decided to try The Undercarriage for my first ever Brazilian wax. Kristen was SO professional and business-​like that I didn’t feel weird or uncomfortable at all. She let me know what to expect as each bit was waxed, and was blessedly quick about it all. After-​care was explained, and she made sure I bounced back from the pain-​induced adrenalin rush.
I’ll definitely be going back for maintenance, and gladly recommend the salon.

Wow… I believe I’ve had my fair share of Brazilians, from Australia to Turkey to London and finally San Diego. I have lived right next door to this place for over 6months and for fear of going through the drama that we all know one goes through to get a Brazilian… I left it to the moment that I desperately needed; which was now :)
I had booked an appointment for a Wednesday as the website had a special of 20% off if you booked between 2−7pm. I have to say this HAS TO BE THE MOST EFFICIENT, THE FASTEST, the least painful Brazilian I have EVER had. Natalie, you are AMAZING!!! Thank you for making my wedding night this Sunday… as ‘smooth’ as can be. I love you– please don’t go anywhere!
xxx

Update: Julia, my esthetician is now at Adriana Skin Care, a few blocks away. I saw her at her new location back in February and meant to edit this review; thankfully, a fellow Unilocaler reminded me that I still needed to do this.
The Undercarriage is a nice place, but I will continue to follow my esthetician, as I have for the past half dozen years!

I went here to get my Brazilian wax and it wasn’t a very easy process to go through. I’m not sure if it had just been a while or the wax wasn’t too good, but I was definitely in a lot of pain and sore for a few days after.
For the price, I probably wouldn’t go back:/

Hands down the best place to get cleaned up in San Diego! Gals /​Guys put away the razors and fears of waxing! The undercarriage does it right and with the right touch, you’ll never go back to razors again!
Highly recommended.

You’d be missing out if you opted to go elsewhere for your waxing services. I’d been wanting to try The Undercarriage for a while now. Before I even read the reviews, the designer in me fell in love with their clever name and cheeky logo, but when I saw photos of their salon online and heard such great things here on Unilocal,I knew I had to check it out.
I was not disappointed. I went at 2:30 on a weekday and I didn’t have a problem finding a place to park. It was extremely easy to find, too. The salon parlor was smaller than I thought by the photos, but the colors and antiques they chose were gorgeous — vintage with a modern twist.
I was offered a beverage while I waited, but I declined. They had a little settee with sliced pound cake under glass and little napkins if you wanted a snack and the music playing was positively narcotic (but not elevator music) — soothing downtempo/​chillout of some variety.
I was greeted by Kirsten who was going to be doing my brow wax. I decided to see how thing went with my brows before sharing my «undercarriage». She took me back to one of the rooms and the whole way the décor was warm and relaxing.
Kirsten was really sweet, complimentary and made me feel comfortable. She was upfront and tactful, as well. I’m not newbie to brow waxing so I can’t say it ever hurts that much, but the wax she used was just the right temp and hurt far less than most of the quickie nail salon waxes I’ve experienced.
We discussed «the undercarriage» while she worked and I was pleased to hear they don’t treat each client the same and they take care and time with your netherbits, unlike *some* places that beat your lady garden against a rock for 10 minutes then usher you out the door with a swat on the ass and a tube of Neosporin. I’m talking to you, Brazilia Skincare!
But I digress. My brows look really, really great — not too thin, nice arch, a little bit fuller than I’ve had recently, which is a good thing — I just need to get used to it again. She didn’t even need to tweeze!
A heads up: you can’t add a tip on to the credit card receipt, so be sure to bring cash for a tip or let them know how much you want to add before they run your card (which is a little more awkward so I’d go with cash).
Kirsten and The Undercarriage were top notch and I’ll definitely be going back.

HEALTH DEPARTMENT ALERT.
get more wax sticks– i do not want the same wax stick used on me and then dipped back in. that HAS to be some sort of health code violation. GROSS
for that price, I’m thinking you can afford to but the $.03 wax sticks…

I had an appointment for a routine 4 week brow wax. Just maintenance. I had just recently had my brows shaped at Anastasia and they were absolutely perfectly shaped. All I wanted was the peach fuzz growth to be waxed off. NO shaping, NO change in amount of hair. I made this very very clear. Ten minutes later I have brows half their original size with a newly and wrongly placed arch. I’m so upset! It will take a good year to get my brows back to how I loved them before.
There’s a reason they only charge $ 15…because they’re complete beauty school drop-​outs.
Beware!

I was blown away as soon as I entered The Undercarriage. It looks like a modern-​day Marie Antoinette decorated the place, all plush Victorian couches and gilded accents. I was greeted right away by a friendly woman who offered me a mimosa. Kristin, my waxer (Waxer? Waxing technician? Waxist?) was running a little late but it was fine because I was already feeling so relaxed and welcome.
When Kristin finally emerged, she was lovely. She also offered me a mimosa and this time I accepted. Delicious! I downed it (it had been a long day) and headed back to a cute room where she had me lie down on a comfy bed. She asked me how I liked my brows and knew exactly what I meant when I replied, «Well-​shaped but not ghetto.» She got to work right away and I was surprised by how much waxing she did and how little tweezing took place. I have to say, I loved it. Her expert waxing was sp much more efficient than someone laboriously hacking at my brows with tweezers. The whole thing took all of 10 minutes but don’t worry, my brows look amazing.
$ 15 for a mimosa and the best brow shaping I’ve ever had? SOLD!